Continous Payment Authority

LeeC

AAD Enthusiast

Join Date: Oct 2016

Posts: 26
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#1

Continous Payment Authority

5 October 2016, 14:02

has anyone cancelled these through natwest before?

the live chat person just told me to use an online form:
https://www.natwest.com/apps/secure/....asp?appid=526

would it be best to use this or email/write to them?

does anyone know an email address for them? they say the only way to cancel a CPA is through that form but one of the questions is when is the next payment due but its hard to answer as they can take payment anytime!

for some reason i just dont have confidence in filling out this form that its going to be cancelled even though they say you receive a confirmation email once they have cancelled it.

Last edited by LeeC; 5 October 2016, 14:15.
Tags: address, apps, banking, branch, cancelled, con, cpa, email, letter, natwest, online, online banking, questions, services, staff, tps
SaltnVinegar

AAD Moderator

Join Date: Sep 2010

Posts: 3186
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#2

5 October 2016, 14:18

Re: Continous Payment Authority

I would use the online form, then type up a letter and take it into a local branch, and it to one of the counter staff and get confirmation there that it has been cancelled also.

May be a bit belt and braces but you want to be sure. To be fair to Natwest I've found their online banking services to be pretty efficient.

Originally posted by LeeC View Post

has anyone cancelled these through natwest before?

the live chat person just told me to use an online form:
https://www.natwest.com/apps/secure/....asp?appid=526

would it be best to use this or email/write to them?

does anyone know an email address for them? they say the only way to cancel a CPA is through that form but one of the questions is when is the next payment due but its hard to answer as they can take payment anytime!

for some reason i just dont have confidence in filling out this form that its going to be cancelled even though they say you receive a confirmation email once they have cancelled it.

"I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

The consumer is that sleeping giant.!!

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