Tech Clerks - General Debt Matters Thread

[The Tech Clerk]

Re: Tech Clerks - General Debt Matters Thread

Rang CO-OP this morning only to be told ring after 2p.m.that is when they deal with 3rd party claims???

Managed to get thru to co-op proper department they state the hire car they will pay for thru Albany and I should hear from Tesco engineer as at this stage they seem to be dealing with the case. And to use the car until all sorted.

[The Tech Clerk]

Re: Tech Clerks - General Debt Matters Thread

epsom the Expression Home XP-405 at currys £49.99 also Argos price would I like to order from epson @ £89.99////???? NO

[The Tech Clerk]

Re: Tech Clerks - General Debt Matters Thread

Details
04/22/2013 01:27:04PM Session Started with Agent (xxxx xxxx)
04/22/2013 01:27:04PM ttc: "sx125 scanner bar (light up one) adrift one end so printer will not work on make an awful noise having trouble getting lid off"
04/22/2013 01:27:11PM Agent (xxx xxxxx): "Thank you for contacting Epson’s UK Customer Interaction Centre. My name is xxx xxxxxx"
04/22/2013 01:28:05PM Agent (xxx xxxxx): "From your description the pritner will need correcting by a service engineer, Please confirm the date the product was purchased and where it was purchased from."
04/22/2013 01:28:13PM ttc: "hello!"
04/22/2013 01:28:43PM ttc: "currys about 19 months ago"
04/22/2013 01:29:16PM Agent (xxx xxxx): "Did you take out an extended warranty with the printer?"
04/22/2013 01:29:26PM ttc: "had 4 epsons but this is the only problem I encountered"
04/22/2013 01:29:31PM ttc: "no"
04/22/2013 01:29:52PM Agent (ccc ccccc): "If your product is out of warranty, you can still take it to your local Express Centre but for any repairs made, a charge will be incurred."
04/22/2013 01:29:54PM Agent (ccc ccccc): "For details of your nearest Epson Express Centre, please go to Support - Epson and click on 'FIND A REPAIR CENTRE' on the page. Enter your postcode or town name in the 'Find a repair centre' search box and click on 'FIND'. A list of your nearest E"
&nbsp pson Express Centres will open, including contact details and a local map.
04/22/2013 01:29:59PM Agent (ccc ccccc) sends page: "http://www.epson.co.uk/gb/en/viewcon/corporatesite/support"
04/22/2013 01:30:24PM Agent (ccc ccccc): "However you may find it more cost-effective to replace the printer rather than have it repaired due to the labour costs involved. We can help identify and recommend a suitable new model, based on your requirements. What do you use the printer for and what"
&nbsp features would you like?
04/22/2013 01:31:04PM ttc: "normal home use lot of copy/printing"
04/22/2013 01:31:43PM ttc: "3 in 1"
04/22/2013 01:33:04PM Agent (cccc ccccc): "I would recommend the Expression Home XP-405 which is £89.99, full details are on the following web page."
04/22/2013 01:33:07PM Agent (ccc cccc) sends page: "http://www.epson.co.uk/gb/en/viewcon/corporatesite/products/mainunits/overview/11541"
04/22/2013 01:33:17PM ttc: "under sogat surely 18-19 months is a short time of life span?"
04/22/2013 01:33:18PM Agent (ccc ccccc): "Would you be interested in ordering this?"
04/22/2013 01:34:07PM Agent (cccc cccc): "The standard Warranty is 12 months, if you wish to take this up under the sale of goods act you would need to take that up with Curry's."
04/22/2013 01:35:55PM ttc: "well in that case as you are the manufacturer then it seems the forums will have to be told the result of this conversation as epsom quality of service is in decline! will look at another brand from now on"
04/22/2013 01:37:04PM ttc: "as you cannot even tell me how to take the lid off but buy a new one"
If you require further assistance, please visit the EPSON website


Genuine EPSON consumables and media for past and cur

[The Tech Clerk]

Re: Tech Clerks - General Debt Matters Thread

epsom tec site talk, guarantee only 12 months, if you go under sogat contact currys, they would not tell me how to get lid off or any technical help but suggested I order a £90.00 new machine Urgggggg!!!! they are joking.

well followed the you tube video and got into the machine = clips adrift tried to fix back on but reason for container plastic clip? as it just sat there and kept falling off, meantime the scanner bar etc was adrift and clip broken, so into the Bin, dam I tried.

[The Tech Clerk]

Re: Tech Clerks - General Debt Matters Thread

And low and behold the CO-OP closes down between 1-2 p.m. for lunch, so not able to contact them, meanwhile car gets delivered before 2.p.m., take further look at forums on Albany assistance and decide might be a good idea as was trying before to contact co-op and see if they wish to possible save cost on hire car, so ring the claims line saturday and guess what? open Monday to Friday only at certain times.

Rang CO-OP this morning only to be told ring after 2p.m.that is when they deal with 3rd party claims???

[The Tech Clerk]

Re: Tech Clerks - General Debt Matters Thread

another P60 end of year statement; income for year £223.80 tax deducted £44.60,person who get pension top up income £xxx.xx tax £NIL

[The Tech Clerk]

Re: Tech Clerks - General Debt Matters Thread

And low and behold the CO-OP closes down between 1-2 p.m. for lunch, so not able to contact them, meanwhile car gets delivered before 2.p.m., take further look at forums on Albany assistance and decide might be a good idea as was trying before to contact co-op and see if they wish to possible save cost on hire car, so ring the claims line saturday and guess what? open Monday to Friday only at certain times.

[The Tech Clerk]

Re: Tech Clerks - General Debt Matters Thread

Insurance Companies duty of care comes to mind, they shout that reclaim culture by the people = the companies are showing that the reclaim grab as much as we can are the reclaim culture and the public victims again. Be honest make a claim even non fault one and "the addage is = we will help smooth the process without stress?" , god after that yesterday what a stressful experiance!

[The Tech Clerk]

Re: Tech Clerks - General Debt Matters Thread

The FCA wants by 3rd May more evidence that my complaint against FSA - no action in regards Bank of Ireland and Mortgage Rate hipe? (help)!! They state that they will look at it as "Lack of Care" on the part of the FSA.

treating complaint under " Transitional Arrangements" rather than "Main Scheme".

They will look into complaint on what has been supplied if no further info sent to them by then, and regardless will write an update on 30th May 2013.

relates to the mortgage rate increases and in action by the FSA.

[The Tech Clerk]

Re: Tech Clerks - General Debt Matters Thread

God no wonder the Car Insurance prices are sky high, all the Insurance companies seem to hive out to claims management companies who are seeking high income on issues especially non fault claims, it is a scandal that Insurance companies are allowed to operate like it.

[The Tech Clerk]

Re: Tech Clerks - General Debt Matters Thread

Just been thru World War 111 it feels:-

In the car doing a 3 point turn in a turning area in the cul-de-sac, just starting to slowly reverse and complete turn and Bang, a woman from a back entrance of her Bungalow decides to not look and Reverse out of her patio/drive straight into the Back of my vehicle with her Suzuki 4X4, TOW Hitch caused back end damage to my vehicle, take her name etc, report incident to Tesco Insurance o.k., Albany assistance for Tesco ring argue about a Hire car, I point out that panel hanging off could be tapped up but any damage underneath is a Question Mark, ( Not engineer) Number plate broken off, number plate light hanging down (electrics off just in case) as not electrician to test to see if safe?

well she lost her rag and stated will come back to you (I held on the line), she did they will sort Hire car out in the cirumstances, then on/on/on/on/on about if this/that the other/etc, then DVA 3 way conference call to check my licence it seems = okay! then on/on/on./on/ nearly 2 hours later, your wife as co driver will have to ring before she can drive hire car for conference call (Note:- her back aches after the mad jolt and is sleeping now after night shift) so I say O.K. (My head bumped the roof) headache.

Fleet car services ring, very helpful nothing is a problem just sort out wifes DVLA thing with Albany and she will be covered, try and deliver car soonest this afternoon for me.

Tesco and I agree that this time it probably be written off as little value-? all in all 9.50a...m. to 12.24p.m. telephone just for hire car.

[The Tech Clerk]

Re: Tech Clerks - General Debt Matters Thread

Just received P60 end of year tax certiificate from a pension company, £348.72 income and £69.60 tax taken away, pittance income then taxed on that, all these pensions were robbed by Brown & Co years ago so we have to pay twice.

[The Tech Clerk]

Re: Tech Clerks - General Debt Matters Thread

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Borussia Dortmund wow supporters in south wall!.

[IF]

Re: Tech Clerks - General Debt Matters Thread

Epsom SX125 :-

Problem the scanner bar (which lights up) has come adrift so printer is not working, tried to raise the top of the machine by undoing 2 screws at the back but cannot lift top off unit to see if I an get the bar back into the correct position? anybody had this problem and cured it>??

I would ask your question here too TC

---- > Home Computing Laptops - allaboutFORUMS

[The Tech Clerk]

Re: Tech Clerks - General Debt Matters Thread

Epsom SX125 :-

Problem the scanner bar (which lights up) has come adrift so printer is not working, tried to raise the top of the machine by undoing 2 screws at the back but cannot lift top off unit to see if I an get the bar back into the correct position? anybody had this problem and cured it>??