Niddy vs HSBC

[mgfboy]

Re: Niddy vs HSBC

I suppose under data protection FOS could dispose of the paperwork , once they have given a final judgement. I don't think the 6 year rule would apply because FOS arn't a trading company.

[Never-In-Doubt]

Re: Niddy vs HSBC

Latest HMRC Record Keeping Guidelines (April 2010) ---> http://www.hmrc.gov.uk/manuals/chmanual/CH10000.htm

[Never-In-Doubt]

Re: Niddy vs HSBC

Not statute, it is statutory bookeeping in line with HMRC.

* All businesses should retain paperwork pertaining to any business operations carried out for a period of 6 years after the business has concluded.......

Couple of interesting articles about this ---> Business Link & HMRC Guides

[Never-In-Doubt]

Re: Niddy vs HSBC

Under which statute please ?

M1

Not statute, it is statutory bookeeping in line with HMRC.

* All businesses should retain paperwork pertaining to any business operations carried out for a period of 6 years after the business has concluded (or relevant financial tax year accounting periods).......

[mystery1]

Re: Niddy vs HSBC

They must retain documents for the statutory 6 years after-event, naturally....

Under which statute please ?

M1

[mgfboy]

Re: Niddy vs HSBC

Niddy join my world, as far as FOS is concern HSBC can do no wrong, I wonder if it's got anything to do with one of the big cheeses at FOS being ex HSBC!!!!!

[Never-In-Doubt]

Re: Niddy vs HSBC

Hi,
I think I will SAR the FOS as well should I do it now or wait untill they make their decision (siding with the bank) I should think. Would it be the advanced SAR or normal one.

Advanced SAR - at the very end.

[helmsman]

Re: Niddy vs HSBC

Yes exactly but the way to combat that issue, simples - SAR the FOS whilst the result is put on hold - you'll see that will be my next port of call - ie to see what HSBC have sent them, which must be different to what they sent me in my SAR to them.....

Hi,
I think I will SAR the FOS as well should I do it now or wait untill they make their decision (siding with the bank) I should think. Would it be the advanced SAR or normal one.

[pompeyfaith]

Re: Niddy vs HSBC

Thanks m8 ill get a SAR sent off in the new year.

[Never-In-Doubt]

Re: Niddy vs HSBC

Niddy,

Now you are giving me ideas lol is the FOS lawfully bound it hold documents for as long as any other Financial company ?

They must retain documents for the statutory 6 years after-event, naturally....

[pompeyfaith]

Re: Niddy vs HSBC

Niddy,

Now you are giving me ideas lol is the FOS lawfully bound it hold documents for as long as any other Financial company ?

Would love to know what porkies the Co-op bank was telling the FOS as it will allow me to better understand how the complaint went and why it took nearly 3 years to resolve

[Never-In-Doubt]

Re: Niddy vs HSBC

Helmsman,

You will no doubt find that the bank has not disclosed everything to you under the SAR very few banks do after all they have to protect there own interests and if that means holding information from a SAR so be it.

Yes exactly but the way to combat that issue, simples - SAR the FOS whilst the result is put on hold - you'll see that will be my next port of call - ie to see what HSBC have sent them, which must be different to what they sent me in my SAR to them.....

[pompeyfaith]

Re: Niddy vs HSBC

Helmsman,

You will no doubt find that the bank has not disclosed everything to you under the SAR very few banks do after all they have to protect there own interests and if that means holding information from a SAR so be it.

[helmsman]

Re: Niddy vs HSBC

I don't know what to say Niddy except a friend of mine had her complaint rejected by the FOS so she contacted the CEO of Legal & General to remind him that she worked for the Daily Newspaper with a circulation of over 3 million. A week later a cheque for £68k arrived in relation to a missold investment. I think it's time to do this your way.

I also had a complaint rejected by the FOS last week about a mortgage hassle. I called up the adjudicator's manager to point out the flaws. A few days later I got a letter from the daft adjudicator in which she thanked me for the "new information" and said she would now be investigating further and had withdrawn her initial conclusions. Her boss obviously bollocked her for not doing her job properly first time round.

By-pass this idiot

Hi
I too have a complaint with the FOS regarding mortgage they will not engage with my solicitors untill they reach a decision, they have said the bank have provided new evidence but will not disclose untill after they have made a decision my solicitor says they are useless. Strange thing is did a SAR to the bank provided all evidence to solicitor and FOS so how can there be new evidence that they will not disclose. (back to court me thinks).

[PlanB]

Re: Niddy vs HSBC

I dialled Richard Jones' voicemail out of curiosity. I wanted to know if hearing his voice would give me any clues as to whether he really is more than 5 years old because he seems to have trouble with understanding the basis of your complaint. He says he's now on holiday until the end of December. Just as well becuase when the shit hits the fan he needs to be far far away