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  • Paul.
    replied
    Re: SCS & Creation Loan

    Originally posted by Flossy View Post
    UPDATE - CREATION

    Had been emailing Niddy to try and do a letter for these people but havent heard back yet. (I meant from Niddy)!!!

    Got a letter today from Drydensfairfax Solicitors (bit of a long name) lol

    Anyway, the letter is a THREAT BEFORE COURT ACTION as they have already defaulted me and now legal proceedings will begin in 14 days! I have just received this letter literally 5 mins ago.

    Need to act fast on this one now and wondering if Paul can give any further advice that may help me?

    Will PM Niddy to remind and advise him.
    This seems to me to be a letter of claim.

    If it is, then its important to consider if the letter complies with the pre action protocol and if not, then the solicitors failings should be outlined to them within any reply.

    The pre action protocol sets out what you must do, so if you are still disputing the defective goods, then you should reply setting out that the Claimants claim is rejected on the basis of s75 Consumer Credit Act liability.

    It is important not to ignore the letter as to do so would open you to costs consequences

    Leave a comment:


  • Flossy
    replied
    Re: SCS & Creation Loan

    UPDATE - CREATION

    Had been emailing Niddy to try and do a letter for these people but havent heard back yet. (I meant from Niddy)!!!

    Got a letter today from Drydensfairfax Solicitors (bit of a long name) lol

    Anyway, the letter is a THREAT BEFORE COURT ACTION as they have already defaulted me and now legal proceedings will begin in 14 days! I have just received this letter literally 5 mins ago.

    Need to act fast on this one now and wondering if Paul can give any further advice that may help me?

    Will PM Niddy to remind and advise him.
    Last edited by Flossy; 1 November 2012, 15:11.

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: SCS & Creation Loan

    ^^^ yea let's do that. We'll see what parts are useful/relevant and create a stinking letter

    Good plan

    Leave a comment:


  • Flossy
    replied
    Re: SCS & Creation Loan

    Originally posted by Never-In-Doubt View Post
    Translated to "I hope Niddy gets the grasp of it so he can do me a template"

    I'll read through it later and sort you something to send - just relax for now.
    You've got an extra talent of reading peoples minds! LOL

    I will read tomorrow and see if we can pick bits out we need...

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: SCS & Creation Loan

    Originally posted by Flossy View Post
    I hope Niddy is reading it too ;-)
    Translated to "I hope Niddy gets the grasp of it so he can do me a template"

    I'll read through it later and sort you something to send - just relax for now.

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: SCS & Creation Loan

    Originally posted by Paul. View Post
    Thats what goode says about s75
    Ermmm, ok so how would we utilise this in any argument?

    I will read through it tomorrow and try compose something if easier, but from the top of your head - what is it we're looking for exactly? It's rather long.....

    Leave a comment:


  • Flossy
    replied
    Re: SCS & Creation Loan

    Thank Paul for that extremely long explanation of S75!!! LOL

    I hope Niddy is reading it too ;-)

    Leave a comment:


  • Paul.
    replied
    Re: SCS & Creation Loan

    [5.145]

    75 Liability of creditor for breaches by supplier

    (1) If the debtor under a debtor-creditor-supplier agreement falling within section 12(b) or (c) has, in relation to a transaction financed by the agreement, any claim against the supplier in respect of a misrepresentation or breach of contract, he shall have a like claim against the creditor, who, with the supplier, shall accordingly be jointly and severally liable to the debtor.

    (2) Subject to any agreement between them, the creditor shall be entitled to be indemnified by the supplier for loss suffered by the creditor in satisfying his liability under subsection (1), including costs reasonably incurred by him in defending proceedings instituted by the debtor.

    (3) Subsection (1) does not apply to a claim--
    (a) under a non-commercial agreement, or
    (b) so far as the claim relates to any single item to which the supplier has attached a cash price not exceeding [£100] or more than [£30,000] [or] [(c) under a debtor-creditor-supplier agreement for running-account credit--

    (i) which provides for the making of payments by the debtor in relation to specified
    periods which, in the case of an agreement which is not secured on land, do not exceed three months, and
    (ii) which requires that the number of payments to be made by the debtor in
    repayments of the whole amount of the credit provided in each such period shall not
    exceed one]

    (4) This section applies notwithstanding that the debtor, in entering into the transaction, exceeded the credit limit or otherwise contravened any term of the agreement.

    (5) In an action brought against the creditor under subsection (1) he shall be entitled, in accordance with rules of court, to have the supplier made a party to the proceedings.

    Commencement

    The section came into force on 1 July 1977, but only in relation to regulated agreements made on or after that day: see CCA 1974, Sch 3, para 15. In relation to running-account debtor-creditor-supplier agreements
    (eg 'three-party' credit cards) it seems that the section applies in respect of any purchase made from a recognising supplier on or after 1 July 1977, even if the credit agreement itself was first entered into before that date.

    Amendment

    Sub-s (3): sums in square brackets substituted by SI 1983/1878, arts 3, 4, Schedule, Parts I, II.
    Sub-s (3): in para (a) word "or" in italics repealed by SI 2010/1010, regs 2, 24(a). Date in force (for certain
    purposes): this regulation applies on a date on or after 30 April 2010 and before 1 February 2011 in relation
    to a prospective consumer credit agreement and any subsequent agreement where certain conditions are
    satisfied: see reg 101. Date in force (for remaining purposes): 1 February 2011: see SI 2010/1010, reg 99(1).
    Sub-s (3): in para (b) word "or" in square brackets inserted by SI 2010/1010, regs 2, 24(c). Date in force (for
    certain purposes): this regulation applies on a date on or after 30 April 2010 and before 1 February 2011 in
    relation to a prospective consumer credit agreement and any subsequent agreement where certain
    conditions are satisfied: see reg 101. Date in force (for remaining purposes): 1 February 2011: see SI
    2010/1010, reg 99(1).
    Sub-s (3): para (c) inserted by SI 2010/1010, regs 2, 24(c). Date in force (for certain purposes): this
    regulation applies on a date on or after 30 April 2010 and before 1 February 2011 in relation to a prospective
    consumer credit agreement and any subsequent agreement where certain conditions are satisfied: see reg
    101. Date in force (for remaining purposes): 1 February 2011: see SI 2010/1010, reg 99(1).


    General effect

    This section applies to all debtor-creditor-supplier agreements in which the creditor and the supplier are not one and the same person (and see the note 'Hire-purchase, etc' below). Thus, for example, it applies to the ordinary tripartite arrangement between a seller, a purchaser and a finance house under which the finance house makes an advance to finance a purchase from the seller (see also CCA 1974, s 12(b) and (c)); it applies also to trading check transactions and to many credit card agreements under which the card-holder is able to use the card to make purchases from recognising suppliers. The effect of the section is to give the
    purchaser (the debtor) a right of action against the creditor (ie in the examples mentioned above, the finance house, the trading check company and the credit card company) whenever he complains of misrepresentation or breach of contract on the part of the seller (ie the 'supplier'). Such a claim must, however, be a claim 'in relation to a transaction financed by the agreement', ie the sale or supply of services
    financed by the creditor. Although there are certain financial limits on the application of the section (see
    sub-s (3)), once the section applies there is no limit on the amount which may be claimed (eg for destruction
    of property through the supply of defective goods). The liability of creditor and supplier is joint and several, so
    that the debtor may choose to sue either or both of them; an unsatisfied judgment against one is no bar to an
    action against the other (Civil Liability (Contribution) Act 1978, s 3). If the debtor successfully sues the
    creditor, the creditor may claim an indemnity from the supplier, (sub-s (3)), and the supplier may be joined as
    a defendant (sub-s (5)). Thus the court will be able in a single action to dispose of all liability which arises.

    The creditor's statutory right of indemnity may, however, be excluded by agreement between the creditor and the supplier (sub-s (3)).
    The nature of the 'like claim' under sub-s (1) Claims for damages may be brought against a supplier who has committed a breach of the supply contract,
    or made a fraudulent misrepresentation, or a misrepresentation attracting liability under the Misrepresentation Act 1967, s 2(1). There is no difficulty in treating the debtor's rights under sub-s (1) as a 'like claim' against the creditor. Since the creditor's liability mirrors the supplier's it follows that, to the extent
    that the supplier has successfully excluded or limited his liability, the creditor may shelter behind that
    exclusion or limitation. Conversely, the creditor's right to repayment is so closely connected with the supply
    contract, and the debtor's statutory rights under sub-s (1), that the debtor may assert a right of set-off in
    diminution or extinguishment of his liability to the creditor, and as a defence in proceedings brought by the
    creditor (with or without a counter-claim). Any attempt to exclude the right of set-off will fall foul of CCA 1974,
    s 173(1) (and would in any case fall within the Unfair Contract Terms Act 1977, s 13(1)(b), as to which see
    V[22.1]).
    The debtor may also be entitled to rescind the financed transaction by reason of misrepresentation, or to
    terminate it by reason of a repudiatory breach or breach of condition by the supplier. There is no difficulty in such circumstances in construing sub-s (1) as enabling him to assert his restituionary claim for payments
    already made against the creditor, as well as against the supplier.
    A more difficult question is whether 'claims' other than claims for money may be asserted under sub-s (1).
    Suppose, for example, that the debtor is entitled to reject goods, and terminate the supply contract, because
    the goods tendered or supplied fail to comply with Sale of Goods Act 1979, ss 13 or 14. Does it follow that
    the debtor's 'like claim' against the creditor entitles him to terminate the credit agreement - and with what consequences? In United Dominions Trust Ltd v Taylor 1980 SLT (Sh Ct) 28, [1999] GCCR 333 it was
    indeed held that the credit agreement might be terminated (or rescinded). With respect, this decision cannot
    be supported, though it is not the only Scottish decision to the same effect (see Forward Trust Ltd v Hornsby
    and Windermere Aquatic Ltd [1996] CCLR 18, Sh Ct). The supply contract is a linked transaction within CCA
    1974, s 19(1)(b), and the whole thrust of the Act is that linked transactions follow the financing agreement,
    not vice versa; see, in particular, CCA 1974, ss 19(3), 57, 69(1) and 96. More particularly, the words 'like
    claim' refer to a claim in relation to the financed supply agreement, not a claim in relation to the financing
    credit agreement. There must be the sort of claim which can be transferred from one to the other as a 'joint
    and several liability' - and it is impossible to characterise the supplier's liability to a claim to rescind or
    terminate the supply agreement as joint or several with a claim to rescind or terminate the credit agreement.
    Suppose, moreover, that the debtor's claim is not for rescission or termination but for equitable relief. It is, for
    practical reasons, impossible to transfer such a claim as a 'like claim', from supplier to creditor. It is simply
    meaningless to treat a buyer of goods with (unusually) a claim for specific delivery against his supplier as
    having a 'like' claim against the financing creditor.
    'Claim', therefore, is a word describing the right, not the remedy. This construction of sub-s (1) is supported,
    albeit in a very different context, by Morritt LJ in Jarrett v Barclays Bank plc (see Note, Foreign supply
    contracts, below). Delivering the judgment of the Court of Appeal, he said:
    ''The reference to the like claim in s 75 ... must refer to the like cause of action. Plainly the remedies
    cannot be the same, for the remedies available to the debtor against the supplier may include
    injunctions or orders for specific performance which could not lie against the creditor.''
    The creditor could, nevertheless, properly be made a party to an action in which the debtor sought rescission
    Page 257
    or a declaration that the financed transaction had been terminated, together with financial relief in the form of
    restitution or damages. The question arises whether the debtor should tender return of any goods to the
    creditor or to the supplier, which may be of considerable importance if the latter is insolvent. Even if, by
    discharging his liability under CCA 1974, s 75, a creditor could claim to be subrogated to the debtor's rights
    against the supplier, this would add little to his statutory right of indemnity and would give no claims over
    goods revesting in the supplier by reason of the rescission or termination. Accordingly it seems that the
    debtor should tender the goods to the supplier or his trustee in bankruptcy or liquidator. The section gives the
    debtor no lien on the goods to secure the satisfaction of his claim under CCA 1974, s 75.
    Hire purchase, etc
    The section does not apply to debtor-creditor-supplier agreements to which the same person is in law the
    creditor and the supplier (see CCA 1974, s 189(1)); thus agreements within CCA 1974, s 12(a) rather than
    CCA 1974, s 12(b) or (c) are excluded. Thus, for example, the common form of 'three-party' hire-purchase or
    instalment sale transaction (in which the creditor purchases the goods from the dealer before himself
    supplying them to the debtor) is not within this section. Indeed, the inclusion of such agreements would be
    unnecessary, since the purpose of CCA 1974, s 75 is to extend to certain other debtors the protection
    already afforded to debtors under CCA 1974, s 12(a) agreements (under the Supply of Goods (Implied
    Terms) Act 1973, the Sale of Goods Act 1979 and the Supply of Goods and Services Act 1982 (V[16.1] ff,
    V[26.1] ff, V[28.1] ff) but see Porter v General Guarantee Corpn Ltd [1982] RTR 384, [1999] GCCR 573.
    Claims of third parties
    The imposition of liability under CCA 1974, s 75 removes an immunity which the creditor previously enjoyed
    by reason of the doctrine of privity. It is not absolutely clear how far the doctrine continues to apply so as to
    restrict the debtor's remedy under the section, which applies where the debtor has a claim against the
    supplier. Generally, this formulation causes no difficulties but situations may occur where on a literal
    interpretation of the section there may be a gap in the statutory protection. The most obvious example arises
    where credit cards are issued to A, as debtor, and B, as authorised user but not as A's co-debtor (see DIV I,
    PT C, CH 23). If B makes a purchase giving rise to a claim against the supplier has A any standing under
    CCA 1974, s 75 to assert that claim against the card issuer? A second and probably less common example
    arises where the creditor extends what is apparently a debtor-creditor-supplier loan to A, but it is actually B
    who signs the sale agreement with the supplier and who acts, on the face of it, as the purchaser. Again the
    question arises whether A's position can be accommodated within CCA 1974, s 75 if the supplies prove
    defective.
    The obvious answer is to examine the relationship between A and B to determine whether the purchase
    relates to their joint affairs; if so it may be regarded as in substance a joint purchase or at least as a
    purchase made by B acting in part as A's agent. In that case A, the debtor, therefore does have a claim
    against the supplier. It may also be that A's 'interest' in the claim against the supplier should be presumed in
    these sorts of cases in the absence of contrary evidence. This it is submitted would not only accord with the
    policy of the section but would properly reflect the fact that the creditor's business is to make advances of a
    type which prima facie attract liability under the section. It is at least consistent with Citibank Trust Ltd v Allen
    [1999] GCCR 1617. In this case the loan was made to A while the signature on the documents for the
    purchase of central heating equipment was that of B, A's sister, who lived with A. The Court of Appeal upheld
    as a reasonable exercise of discretion the trial judge's refusal to allow a late amendment to the pleadings
    withdrawing an admission that A had contracted with the supplier and denying that CCA 1974, s 75 applied.
    The court appears to contemplate that if the point had been raised in time the evidence would have to be
    examined to determine whether B was to be treated as A's agent.
    If on all the evidence B's purchase is one which cannot in any way be attributed to A (or, indeed, if the courts
    were to refuse to investigate the domestic arrangements of the parties at all) it may well be that there is no
    redress under this section. A cannot, on normal principles, ratify B's purchase because in all probability B will
    have contracted as principal (and it is by no means certain that A would be entitled to ratify after the claim
    Page 258
    against the supplier has arisen). It is possible for B to assign his claim to A. Whether a court would treat an
    assigned claim as a 'debtor's claim' is an open question. On the one hand it can be argued that CCA 1974, s
    75 imposes a special liability which should not be extended to cases to which it does not clearly apply,
    particularly if the real reason for turning to the creditor is his deeper pocket; on the other that if the creditor
    has lent on the assumption that he may incur liability for a supplier's breaches of contract or
    misrepresentations, a refusal to apply CCA 1974, s 75 would simply confer a windfall upon him.
    It should be noted that underlying this analysis is a matter of definition. If indeed the advance is not financing
    a transaction between the supplier and the debtor, it appears not to fall within CCA 1974, s 11(1)(b), or CCA
    1974, s 12(b) or (c), and is not in fact a debtor-creditor-supplier agreement within CCA 1974, s 75 in the first
    place. Again, it is submitted that substance should prevail over form, and that if the creditor has structured
    his lending as debtor-creditor-supplier credit the court should be slow to recategorise it unless it is shown
    that the precise identity of the purchaser had some significance for the parties.
    Electronic debits
    Modern systems by which a debtor's bank account may be debited at the point of purchase do not attract the
    operation of CCA 1974, s 75, since such systems do not involve any debtor-creditor-supplier credit. See the
    note to CCA 1974, s 12.
    Indemnified
    By analogy with the rules governing a surety's right to indemnity from the principal debtor (for which, see 20
    Halsbury's Laws (4th edn) (Reissue) para 152 ff) it is submitted that the creditor's right arises only after he
    has paid the claim, and that he is entitled to pay without consulting the supplier, if he is convinced on
    reasonable grounds that there is no defence to the claim. Subject to this and to any contrary agreement
    between the creditor and the supplier, the right of indemnity arises as soon as the creditor has satisfied his
    liability to the debtor and there is no need for judgment to have been given against the creditor first. It seems,
    however, that costs reasonably incurred in dealing with or defending the debtor's claim may themselves be
    claimed by way of the statutory indemnity.
    The position is different where the creditor has bought goods from a dealer before supplying them to the
    debtor under a 'three-party' hire-purchase or instalment sale agreement. Even if there is no contractual
    provision expressly governing the creditor's rights against the dealer if the goods are defective or in the event
    of a misrepresentation by the dealer, the creditor himself is a purchaser of the goods and will, in most cases,
    be able to rely against the dealer on the terms implied by the Sale of Goods Act 1979 (see V[26.1] ff). This
    remedy will normally be restricted to damages, since he will have accepted the goods and will therefore,
    have lost the right to reject them: see Goode Hire Purchase Law and Practice (2nd edn), pp 644-646. But
    such a creditor has no need of a statutory indemnity against the dealer, and CCA 1974, s 75, which clearly
    does not apply to agreements falling within CCA 1974, s 12(a), does not give him any such right. For this
    reason the award of an indemnity in Porter v General Guarantee Corpn Ltd [1982] RTR 384 cannot, it is submitted, be supported.

    £100
    This limit is prescribed by the Consumer Credit (Increase of Monetary Limits) Order 1983, arts 2 and 3, with effect from 1 January 1984 (formerly £30).

    £30,000
    This limit is prescribed by the Consumer Credit (Increase in Monetary Limits) Order 1983, arts 2 and 4, with effect from 20 May 1985 (formerly £10,000).

    Exemptions

    The section does not apply to the types of claim specified in sub-s (3). The £100 limit will clearly exclude
    many small purchases made by credit card or trading check and the upper limit of £30,000 will exclude, inter
    alia, many topping-up loans for high-value domestic or commercial goods. There are, however, considerable
    difficulties in construing 'any single item'; and there may be hard cases, eg, where an 'item' with a cash price
    of £100 or less causes loss or damage exceeding that sum.
    'Creditor'
    This will include the creditor's assignee, by virtue of CCA 1974, s 189(1), unless the context otherwise
    requires. It is not clear whether this is intended to be the case for the purposes of CCA 1974, s 75; even
    assuming, however, that the debtor may not claim directly against the creditor's assignee, the latter is subject
    to the debtor's claim in the form of a set-off if he seeks to enforce the agreement against the debtor since as
    an assignee he takes subject to equities.
    Debtor-creditor-supplier agreements
    Since such an agreement must be a regulated agreement, CCA 1974, s 75 does not apply to any agreement
    which is an exempt agreement by or under CCA 1974, s 16.
    Foreign supply contracts
    (a) Where the financed transaction is governed by a foreign law
    Credit provided under a CCA 1974, s 12(b) or (c) agreement may be financing a transaction entered into
    abroad and governed by a foreign law. In the test case of OFT v Lloyds TSB [2004] EWHC 2600 (Comm),
    [2004] GCCR 5061, Gloster J held (at para 59):
    ''... on its true construction, section 75(1) does not apply to foreign contracts, where the contracts
    between the debtor and the supplier of goods or services has the following characteristics: (1) the
    contract was made wholly outside the United Kingdom; and (2) the contract was governed by a foreign
    law; and (3) the goods delivered, or the services were supplied, outside the United Kingdom.''
    (b) Jurisdiction
    In Jarrett v Barclays Bank plc [1999] QB1, [1997] 2 All ER 484, [1999] GCCR 2151, CA, a number of
    consumers had entered into overseas timeshare agreements in respect of which there were various claims
    for misrepresentation and/or breach of contract. The defendant banks sought to resist liability in English
    actions brought against them by the consumers pursuant to CCA 1974, s 56 and CCA 1974, s 75. The
    defendants relied upon the Brussels Convention, art 16, part of English law by virtue of the Civil Jurisdiction
    and Judgments Act 1982, s 2. The Brussels Convention, art 16 gives exclusive jurisdiction to the court of the
    contracting state in which the property is situated 'in proceedings which have as their object tenancies in
    immovable property'.
    Basing itself upon the jurisprudence of the European Court of Justice, the Court of Appeal concluded that the
    timeshare agreements were indeed 'tenancies', and that accordingly the overseas courts had exclusive
    jurisdiction over proceedings directly relating to those agreements. That, however, was insufficient to exclude

    the English court's jurisdiction over the claims brought under the CCA 1974. In the first place, when sub-s (1)
    refers to 'like claims' it presupposes some differences between the claim against the supplier and the claim
    against the creditor, and could not be read as importing into the latter any jurisdictional requirement applying
    to the former. More importantly, and again having regard to decisions of the European Court, the statutory
    claims were based on the credit agreements, not the timeshare agreements. In asserting the statutory claims
    conferred by CCA 1974, ss 56 and 75, therefore, the consumers were not bringing proceedings whose
    'object' was the tenancies.
    (c) General
    The Jarrett decision concerns jurisdiction, and thus has no direct bearing on the issue canvassed in para (a)
    above. The banks appear not to have raised that issue. It is very difficult, however, to imagine that the local
    courts would have applied anything but local law to resolve the dispute relating to the financed timeshare
    agreements themselves, and this appears to have troubled the court no more than it troubled the banks' legal
    advisers.
    Subsection (4)
    Whilst the general effect of sub-s (4) is clear, it presents some difficulties. Since sub-s (1) is expressly
    confined to a 'transaction financed by the agreement' (in contrast to CCA 1974, s 56(1)(c)) the subsection
    cannot apply where, owing to the debtor's contravention, the creditor has in fact refused to finance the
    transaction. Where, however, the creditor has waived the irregularity to the extent that he has provided credit
    (and in many cases he will have no choice, having incurred a commitment to the supplier to make payment
    by virtue of the standing arrangement between them), sub-s (4) prevents the creditor from claiming that the
    irregularity takes the transactions outside CCA 1974, s 75. But sub-s (4) does not in so many words prevent
    the creditor from counter-claiming for breach of contract and (presumably) seeking as damages the amount
    for which he has been rendered liable under this section. It is not completely obvious that he could prove that
    this loss was caused by the debtor's breach (rather than the supplier's); assuming he could do so in whole or
    in part it may be said that to construe sub-s (4) as depriving him of all redress by mere implication would be
    going very far. Yet if the creditor is able to counter-claim, CCA 1974, s 75 will in such circumstances be
    rendered of not practical effect and sub-s (4) would be nugatory. Consequently, it seems that the debtor's
    breach merely entitles the creditor to pursue his other contractual remedies (eg, to terminate the credit
    agreement and recover the amount advanced) without being able to treat his CCA 1974, s 75 liability as a
    recoverable loss.

    No contracting out

    The CCA 1974, s 75 cannot be excluded by any agreement: see CCA 1974, s 173(1). See, however, the note 'Any claim' above.

    Rules of Court
    See CCA 1974, s 189(1). At the time to going to press, the County Court Rules contain no provision made expressly for the purposes of this section, but the creditor may join the supplier by issuing a third party notice
    against him under CCR 1981 Ord 12, r 1.

    For Scotland, see Act of Sederunt (Consumer Credit Act 1974) 1985, SI 1985/706, s 67

    Definitions
    Credit limit: CCA 1974, s 10(2).
    Debtor-creditor-supplier agreement: CCA 1974, ss 12, 189(1).
    Cash, costs, creditor, debtor, finance, non-commercial agreement, rules of court, supplier: CCA 1974, s
    189(1).
    Thats what goode says about s75

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: SCS & Creation Loan

    Originally posted by Flossy View Post
    Cheers for that Niddy. Much appreciated.
    I'll come back to this shortly, i.e. in next couple of days - if I forget please PM nudge me

    Leave a comment:


  • Flossy
    replied
    Re: SCS & Creation Loan

    Originally posted by Never-In-Doubt View Post
    I've asked Paul if he can help with the s.75 element, then we can compose a letter - s.75 isn't my area of expertise....
    Cheers for that Niddy. Much appreciated.

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: SCS & Creation Loan

    Originally posted by Flossy View Post
    Maybe just a letter to quote some 'legal stuff' to show them that I am aware of the law and maybe scare them a bit would be a good help at the moment? If I could have a bit of help with doing this I would really appreciate it.
    I've asked Paul if he can help with the s.75 element, then we can compose a letter - s.75 isn't my area of expertise....

    Leave a comment:


  • Flossy
    replied
    Re: SCS & Creation Loan

    Originally posted by Never-In-Doubt View Post
    Do you really think they'll come to an agreement, after the length of time that has already gone by? To be fair, why not get your day in court and then explain everything to the judge, with your added personal issues (ie illness etc) and see what the judge says - to be honest I would expect most judges to find that you've done nothing wrong other than refuse to pay for shoddy goods - rightly or wrongly, they're taking the piss and any judge would see this based on the history.

    It's up to you, but I doubt they'll take action (very rare) and if they do, defending it wouldn't be such a bad thing you know....
    I totally agree with you that court would be a way to show SCS up for what they are but, I would like to write something to Creation to delay things a bit longer. As said previously by Paul and PlanB regarding Section 75?
    TS have not noted anything down and every time I speak to them they say they haven't spoken to me before so that will not help if I go to court.

    Maybe just a letter to quote some 'legal stuff' to show them that I am aware of the law and maybe scare them a bit would be a good help at the moment? If I could have a bit of help with doing this I would really appreciate it.

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: SCS & Creation Loan

    Originally posted by Flossy View Post
    UPDATE - NEED HELP!

    I would like to respond to these and come to some sort of arrangement, like, removing the sofa from my house! I am at a bit of a loss now as to what to write back to them to sort this mess out before they start issuing Court papers. Can anyone please help me?
    Do you really think they'll come to an agreement, after the length of time that has already gone by? To be fair, why not get your day in court and then explain everything to the judge, with your added personal issues (ie illness etc) and see what the judge says - to be honest I would expect most judges to find that you've done nothing wrong other than refuse to pay for shoddy goods - rightly or wrongly, they're taking the piss and any judge would see this based on the history.

    It's up to you, but I doubt they'll take action (very rare) and if they do, defending it wouldn't be such a bad thing you know....

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  • Flossy
    replied
    Re: SCS & Creation Loan

    UPDATE - NEED HELP!

    Since the last time I updated this thread I didnt hear from Creation for 4 months when they have sent the first letter in September saying this debt will NOT go away and that the amount of the sofa has now doubled in price!

    Just over a week later I received a further letter giving me the amount outstanding of
    - £1964 (original price of sofa £1095)

    Then, rebate of early settlement, arrears, outstanding balance.

    This letter is a DEFAULT NOTICE, in breach of of Clause 2 of the T&C's of the agreement.
    If I do NOT take action then further action will be taken through the courts.

    Next letter of 2 October:

    Again the same letter of a DEFAULT NOTICE then threatening me with court action if I do not respond to their letters.

    I would like to respond to these and come to some sort of arrangement, like, removing the sofa from my house! I am at a bit of a loss now as to what to write back to them to sort this mess out before they start issuing Court papers. Can anyone please help me?

    Leave a comment:


  • Flossy
    replied
    Re: SCS & Creation Loan

    Originally posted by PlanB View Post
    One for each of your dogs and a spare for when your Mum comes round
    Exactly PlanB....

    Just one problem! I cant fit the whole sofa in the lounge as it doesn't fit properly!!!! I could put mum in the garage???!!

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