Which? in call to cut financial firms' phone charges

This is a duplicate of the Blog Entry made on 17th November 2013 18:58.

Financial firms have been urged to cut the cost to people calling their customer service or complaints lines. A study by consumer group Which? found......

A couple of months ago, I set up a website for my friend to start a small business. It was her birthday and it was my present to her.

I decided to pay via paypal, however they did this thing where they generate an invoice and then directly charge the paypal account.

Unfortunately,...