We purchased a new sofa and two armchairs from our local furniture store and they were delivered 28.June 2016 (last week). The furniture is grey in colour and the scatter cushions - supplied by the manufacturer are red in colour.
After five days we noticed that there were red marks on the armchairs...
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What are my rights?
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Right to 30-day refund becomes law
Right to 30-day refund becomes law
This is a duplicate of the Blog Entry made on: 1st October 2015 11:57
New consumer protection measures - including longer refund rights - have come into force under the Consumer Rights Act....
For the first time anyone who buys faulty goods will -
Currys PC World Won't Accept A Return
I bought a Toshiba 2Tb Hd on 29/08/2013 and took it out of the packaging to look at it and see if I really liked it.
Over the w/e I saw a better Hd, a cheaper one with 1Tb more storage so today I tried to return the 2Tb one but when I got to the store they asked 'did I open it' and said yes, they... -
Faulty Music Equipment **Resolved** :-)
I thought I'd start a log of this here for help and reference and in case it helps anyone else.
I bought my son an MBox Mini for Christmas, which is a professional quality music recording interface box. No need to get any more technical than that
It worked fine at first... -
Plans to beef up consumer rights will make refunds easier for shoppers
Plans to beef up consumer rights will make refunds easier for shoppers
This is a duplicate of the Blog Entry made on 25th July 2012 14:09.
Shoppers lumbered with faulty goods should find it easier to get their money back thanks to Government plans to beef up consumer rights.... -
Fun and Games at Currys
Just wanted to share my really bad expierence with Currys.
couple of weeks ago i treated myself to a samsung 40 inch full hd 3d tv from currys.
this model was end of the line so my local shop was the only one with 1 left.
I had it for 11 days, when it developed... -
Shoppers claiming a refund for faulty goods are routinely being fobbed off by credit card companies
Shoppers claiming a refund for faulty goods are routinely being fobbed off by credit card companies
This is a duplicate of the Blog Entry made on 9th May 2012 17:38.
Shoppers claiming a refund for faulty goods are routinely being fobbed off by credit card companies. Anyone... -
How high street stores deny you your legal rights on returns:
How high street stores deny you your legal rights on returns:
This is a duplicate of the Blog Entry made on 13th November 2011 11:06.
High street stores are fobbing off customers who have legitimate complaints and denying them their legal right to have faulty goods fixed.......