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  • Sky

    Can someone tell me if I'm being fobbed off here please?

    Had a problem with slow broadband tonight. I phoned Sky, managed to convinve Tier 1 I knew more than them and they managed to stop the internet working at all.

    Tier 2 were very good and got everything up and running and it's reasonably fast. Good enough for me.

    However, our telephone line should be capable of 8Mb/s. We are now getting around 3.5-4 Mb/s and I was told that the line will settle to its own speed.

    Is this true or this complete and utter bull and they should be giving me 8 Mb/s?

  • #2
    Re: Sky

    Its true as far as I know.

    It will go up and down over the next couple of days and then settle at a stable speed.
    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

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    • #3
      Re: Sky

      seen this mate? ---> How Fast is your Internet?
      I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

      If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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