P800 Tax Calculation help

[di30]

Re: P800 Tax Calculation help

Got to speak to J on the weekend, and asked if any updates, nope not yet.
So I assume it must still be with the Employer Error Team whoever they are.

[di30]

Re: P800 Tax Calculation help

Oh for god sake! how can they change it then go back to the normal one! the code is logged in the payroll software, it gets carried over to the new period.

The only thing i can assume is, they ran a payroll week/month end BEFORE they updated the code and re issued the payslip.

That company needs serious spanking.

I know, they are useless!!!
I told her to contact HMRC as well, but assume they will eventually gather it's all down to the employer - mistakes all the time.

[SXGuy]

Re: P800 Tax Calculation help

Oh for god sake! how can they change it then go back to the normal one! the code is logged in the payroll software, it gets carried over to the new period.

The only thing i can assume is, they ran a payroll week/month end BEFORE they updated the code and re issued the payslip.

That company needs serious spanking.

[di30]

Re: P800 Tax Calculation help

Spoke to her quickly earlier, she said her payslip shows it back to norm again, not the one the HMRC sent her earlier in the year to collect payments .
Told her to speak to her employer again, I think she said they did start using it when she went to speak to them a few weeks ago, (when they forgot to use it that week)......odd company lol!

[di30]

Re: P800 Tax Calculation help

No idea where it goes Di tbh, it prob passes the tea making team, ran out of biscuits team and then on to the its friday at 3pm lets go home early team before getting anywhere near the person it needs to be with lol

LOL, that gave me a right giggle!!

[SXGuy]

Re: P800 Tax Calculation help

No idea where it goes Di tbh, it prob passes the tea making team, ran out of biscuits team and then on to the its friday at 3pm lets go home early team before getting anywhere near the person it needs to be with lol

[di30]

Re: P800 Tax Calculation help

LOL yes that's right, I think she was wondering about the Employer Error Team, is that who ends up dealing with these cases?
She thought there must have been an error somewhere for it to be forwarded to that particular team, what though I'm not sure what she meant really lol.

[SXGuy]

Re: P800 Tax Calculation help

LOL

She got a sorta answer when she rang though didnt she? i think you said they said their dealing with it.

Letter is probably just some jobs worth fowarding on a template letter in response to the phone call.

Either way seems that they are dealing with it.

[di30]

Re: P800 Tax Calculation help

Some sort of update from "J" she received a letter in the post today from HM Revenue & Customs, left it with me, she asked if I could post this up and asked if you know what this actually meant please? Thanks.


Dear

Thank you for your phone call on 18 April 2013.

I am sorry but we cannot reply to your enquiry straight away. This is because I have forwarded your enquiry to our Employer Error Team at Walsall.

When we have finished dealing with it, we will write to you again to give you a full reply.

Yours sincerely
Customer Adviser.

[SXGuy]

Re: P800 Tax Calculation help

Loads of factors which could make it take longer than expected.

End of year P35's are being submitted as we speak, have until 19th May, so PAYE offices are probably over run with this at the moment.

Like you say, employer could take a while to get back to them.

Then most of the staff at HMRC do a 3 day week, so you mostly find when you ring back they aint in until the following week.

Not sure if this has any impact on PAYE but i do know that they have closed ALL Self Assessment offices and merged with just Cardiff this year, so less staff, more work is probably the senario.

[di30]

Re: P800 Tax Calculation help

Spoke to J today, she not heard anything as yet since she spoken on phone to lady last week who said they are on to it, but I did say they have yet to contact the employers and they may take some time getting back to tax office.

[di30]

Re: P800 Tax Calculation help

I see what you mean

Spoken to her again today, but up to now they not called her, so hopefully they have all the information they need.

Will keep you updated, thanks again.

[SXGuy]

Re: P800 Tax Calculation help

yep! my argument is something HMRC wont be able to disagree with, a P46 can only be used if a P45 is not present, secondly, the employee has to sign it to declare the info is correct.

HMRC dont see the signature, but they assume there is one when they receive the information.

So with the proof the employer got a P45, and the proof that no signature is on a P46, it will be hard for them or HMRC to deny that the fault lies with the employer

[di30]

Re: P800 Tax Calculation help

She said when she was talking to the lady on the phone, that the lady did said they were contacting employer about P46, and mentioned something about signature, so "J" said yes it looks like they didnt bother using the P45 that they said they sent straight away, and they automatically submitted the P46 that she was not even aware of, nor did she sign anything, because the first time she was aware of it was th HMRC letter stating the P46.
The lady had said, they do not normally do that without the signature from the employee.

So maybe it's what you said earlier in this thread then...

[SXGuy]

Re: P800 Tax Calculation help

Sounds like they are. So just sit and wait is all she can do now really.