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  • Re: Nightwatch & Hubbys Diary of debt

    Originally posted by Pixie View Post
    Very puzzling NW...and false information. I think I'd be asking NIddy about this. Do you agree that it's SB?
    I am trying to wade through the paperwork for this but am sure I had stopped paying it before debt managers sent a letter trying to get some money out of me. I then sent a CCA and heard nothing more, Plus when I SAR'd them for info on my other accounts they stated thet what they had sent was all the information they had on file, no sight of the loan
    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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    • Re: Nightwatch & Hubbys Diary of debt

      pixie have found some papers that I must of miss filed in hubbys accounts

      I have a note written on the back of one that says the last chq sent was not cashed and the date may 09, then nothing till 23rd Jan 2010, I Have just found a Masterloan account statement dated 23rd jan 2010 showing alast payment on 5th May 2009 balance 6322.45 and the Closing balance on 22nd Jan 2010 is 6322.45 so no payments since may 2009

      yes it is SB xxxxx
      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

      Comment


      • Re: Nightwatch & Hubbys Diary of debt

        I wonder if it's being sent to lowells to see if they can fudge the default and last payment dates?
        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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        • Re: Nightwatch & Hubbys Diary of debt

          I was going to reply with the smiley but it isn't funny that they do that is it?
          Let your smile change the world but don't let the world change your smile


          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

          Comment


          • Re: Nightwatch & Hubbys Diary of debt

            Originally posted by nightwatch View Post
            Bos cc
            start date 1998
            owing £4802.57
            defaulted 2008
            prorata payments to Blair Oliver & Scott up to date
            12th April CCA sent
            27/04 letter received from Blair etc..dated 23/04, thanking me for my request for A NEW/ UPDATED TEMPORY REPAYMENT PROGRAM ??????
            they confirm that my proposal to pay £1.00 a month is acceptable and i should pay them by the 22nd of each month, should I miss one instalment, legal procedings could be instigated without further notice.
            £1.00 has been used toward payment of debt and not for CCA

            26/07 nothing heard from BOS

            5/11 letter from Blurr, Orrible and Snot dated 31/10/12, I AM NOT TO IGNORE THIS LETTER, they are urgently trying to contact me to discuss the repayment of my debt, but I do not appear to have responded to their requests for payment or provided acceptable repayment proposals. now let me see.. Yep thats it !! I am still awaiting my CCA that was requested in April, and I haven't heard off them since the stupid letter of the 24th/4
            No CCA received letter sent16/11
            21/11 letter Headed from, from Blurb oribble, snot,dated 18/11(Sunday ?) as we havent been able to agree a suitable repayment plan, we've transfered your BOS cc to Robson Way.I am to contact Robbin ways asap, and they give their contact details as Quays Reach Salford which is interesting as it is the return address on the back of the envelope the letter came in.
            23/11 09.30am phone call from robway, they obviously cant understand english as my truecall only got ..speak to one of our advisers....
            23/11 letter from Robway asking for us to contact them to arrange full payment or an arrangement, if we don't they MAY advise their client to start court action
            26/11 phone call from RW different number showing on truecall but they still cant workit out
            27/11 same as 26th
            28/11 same as 26th & 27 th each time a different number
            29/11 letter from BOS they thank me for my recent request for my CCA ?? they are currently awaiting the documentation to fufil my request and will endeavour to reply as soon as possible take as long as you like
            will send sold in dispute to RW
            5/12 CCA received from BOS have email it to Niddy
            8/12 letter from Robsway NOTE...... IMMEDIATE ACTION REQUIRED noted, just posted on here,I am to act now, and call them without delay and pay using my card I have a Christmas card?their staff are waiting for my call,hope they get to go home over christmas
            will Ignore as sent Sold in dispute letter last week by snail mail
            niddy says prob have sent missing pt to hbos
            21/12 letter from robbing ways. NOTE...IMMEDIATE ACTION REQUIRED.
            you have not paid the sum you owe. until it is paid your account will not be closed, but may stay registered as an unpaid debt in your name. this may adversely affect your credit rating. WE URGE YOU TO SETTLE YOUR ACCOUNT-NOW- AND CLEAR THIS UP ONCE AND FOR ALL. if i call them today they can agree a reduced balance and i may even be able to pay the reduced balance by installments i can afford
            2013
            9/01 letter from RW(7/01) APPOINTMENT FOR HOME VISIT your debt is still unpaid despite previous letters and calls they have had a Sold in dispute letter in dec. and all calls come through our trucall, no messages left
            before court action is considered we MAY arrange for a local rep to call at your address, to agree an affordable payment plan with you. YOUR ACCOUNT MAY BE SENT TO OUR LOCAL REP IN 10 DAYS TIME call us if you would prefer to agree an affordable payment plan with this office, or if you want to agree an appointment for our rep to visit. if they are sending it to their Rep why do I want to call to make an appointment ?
            If you prefer not to talk to us you can deal with this online at our website. will send dorstep visit letter and refer to dispute letter sent in dec
            still no reply to missing prescribed terms letter sent to Hbos
            letter sent to robbing ways refering them to my letter sent in nov that they have ignored {copy enclosed} also refers to no reply from HBOS and dorstep visit letter
            24/01 letter from Horwich Farrelly solicitors court action may be taken against me unless i take steps to resolve this matter quickly. i can avoid this action if i take the following action within the next 10 days. make a payment in full, or, pay what i can now and the remainder by an affordable payment arrangement.

            06/02 letter from HF(04/02) they have noted my dispute/query, they will stop all collection activity for the time being while they make the necessary enquires

            25/03 letter from BOS(21/3) it has a return address of CDR Manchester as we havent agreed to an acceptable repayment plan they have transferred ? my Hbos-Visa/Mastercard account to Crapquest, who they have asked to arrange collection of the outstanding balance so they don't know if its a visa or mastercard
            Iam to contact crappyquest to arrange payment, cheeky sods want me to do their job for them
            28/3. letter from crapjest [24/3] they write to inform me that my visa/mastercard account has been referred to them to manage in all matters relating to collection, which may include;
            Personal visits by our doorstep collection agency
            Possible Litigation
            It is there aim to ensure that a suitable payment plan is agreed and maintained,their team of negotiators will assist me in finding a plan that will clear my indebtedness, without the need for further action.
            If i am not in a position to settle the account i am to contact them to discuss the matter
            Contact must be made by 02 April 13 by calling them on 0844.... or I am to write to them not left me any time to write if contact is not made by this date the account will be passed to HL Legal.
            NO CONTACT WILL MEAN FURTHER ACTION
            It ends with 'LETS WORK ON THIS TOGETHER'
            April
            05/04 SWID letter to crappyjest,along with stop the phone calls, and don't threaten to visit my doorstep.
            11/4 letter from crappyjest (8/4) prior to the start of legal proceedings various checks and validations are undertaken to establish facts around your current circumstances. During this process it has been established that there are no outstanding CCJ's registered against you at your current address that's kind of them to let me know
            they are highlighting this as a matter of urgency WHY? If we need to start the legal process and a judgement is awarded against you this may have a damaging affect on your ability to obtain credit no sh1t sherlock
            they go on to explain what may happen if i apply for credit. they are not seeking payment in full; they can offer many repayment methods that can be designed around my current curcumstances that may include possible settlements that will save me money but if i'm not paying i'm already saving money all they ask is that i make contact on 0844 befor 21st april, no contact by this date will result in my account moving forward to litigation
            LET's work on this together
            as SWID letter has been sent will wait and see what comes next

            25/04 letter from HL legal.[23/04] crappyjest have appointed us on behalf of hbos visa/mastercard so they don't know if its a visa or mastercard?
            TAKE NOTICE THAT unless this account is paid in full or a satisfactory proposal for settlement is received by 07 may 13, court proceedings MAY be issued against you without further notice.
            they go on to say that if they issue proceedings they will add court costs of £85. and solicitors costs of £80 and if judgement is obtained against me It will result in further costs and fees being added.
            I am to contact crappyjest without delay to make payment, or if I wish to discuss the matter.
            now as today has been a really crappy one I am in the mood to phone and tell them to GFY, but realize a paper trail must be kept. so I will send the threat-o-gram template and point out they have not replied to my letter of the 5th april.
            3/5 letter sent to carpyjest
            09/05. letter from CQ they are sorry I am dissatisfied with their service,and will be conducting a through investigation into the issues I have raised. and will contact me with the outcome of their investigation. they enclose a copy of their internal complaints procedure
            11/05 letter from crapjest stating they have been in touch with BOS and have been informed by BOS that my complaint (missing PT letter) had been dealt with and responded to in their letter of 27/12/2012 they kindly enclosed a copy of the said letter this is a letter I never received
            they say that I was informed that the documents provided to me by HBOS comply with all requirements under the CCA and that if i was unhappy i could refer my complaint to the FOS within 6 months of the date of the letter.
            they go on to say that in my letter i stated that they had chosen not to deal with my dispute, but they have not received any other correspondence from me regarding this dispute only my letter of complaint so are unable to assist me further , however if I could send proof of my request for documentation they will be happy to investigate the matter further. due to that fact they are unable to find any issue with the way they have dealt with my account as they have no record of receiving my request for documentation under the CCA 1974. if I am not satisfied i can refer my complaint to the FOS blah blah blah
            now back to the missing letter of december2012
            letter dated 27/12/2012 from bos,they point out that I was sent a letter in Nov 2012 which contained the documents I requested and told me how they had complied with the CCA 1974
            'In summary, to comply with section 78, the copy does not have to be a copy with the customers signature on it. We do not have to produce an actual copy of the document signed. the purpose of section 78 is to allow debtors access to the terms and conditions of their credit agreement and by providing the debtor with a true copy of the terms and conditions we have complied with section 78.In addition, although not required under s78 we also provided a copy of the original signed agreement. we will not be providing any other documentation, as we have fulfilled your request.


            they continue to state that the documents sent comply with s78 and the copy agreement contains all the prescribed terms, names and addresses of all parties, a description of how the credit limit will be calculated and all the original T&C . It does not show the signitures of both parties as this element is specifically excluded from being required by regulation 3(2)(b) of the consumer credit(Cancellation Notices and copies of Documents) Regulations 1983.

            If i am unhappy I can refer to FOS within 6 months they enclose their leaflet that explains about the FOS services and their contact details they didn't
            OK what they sent me was :
            a copy of the signed agreement no T&C on it
            a copy of current terms with the signature box and your right to cancel. somewhere in the middle of the T&C. the interest rate is 13.9 and default sum is £12
            and the covering letter states "Please find enclosed a copy of the original signed agreement which prove a valid signature The prescribed terms of the agreement would have been validly incorporated into the agreement on the reverse of the enclosed sheet or a separate attached sheet


            22/06 letter from crapjest(19/06) they say that following previous correspondence and in order to bring this matter to a satisfactory conclusion their client, HBOS has requested them to contact me to advise that a settlement figure is now available for my visa/mastercard account. to take advantage i must contact them on 0333....... by 28th june
            if an agreement is reached to settle with a reduced payment, once it has been received and cleared they will close my account and my credit file will be updated to show that the balance has been satisfied with a special flag of partial settlement. they can piss off if no contact is received by the above date they reserve the right to withdraw this offer.

            well they must of withdrawn the offer
            29/07 letter from BOS dated 25th As we haven't been able to agree a suitable repayment plan they have transferred account to Wescot Credit Services Ltd, they've instructed Wescot to arrange collection of the outstanding amount. They want ME to contact Wescot asap to arrange to pay back the outstanding balance,

            08/08 letter from Wetcloths they have been asked to collect this debt

            08/08 letter to wetcloths SWID

            17/08 letter from wetcloths (15/08) account on hold while they contact their client.
            22/08 letter from wetclots (20/08) they enclose a reply from Hbos and would like a payment from me. They have sent me a copy of the 27th, Dec letter, that Hbos say they sent
            (never received,to be honest I think they never sent it) which states partway through" in summary, to comply with section 78, the copy does not need to be a copy with the customers signature on it( but it was). we do not have to produce an actual copy of the document signed (but they did) The purpose of section78 is to allow debtors access to the terms and conditions of their credit agreement and by providing the debtor with a true copy of the terms and conditions of the agreement we have complied with section 78". but they haven't, there are no prescribed T&C on the copy they sent and the covering letter(s) state that the T&C would of been on the reverse or on a seperate sheet.
            02/09 final Response UE CCA received letter sent to wetcloths
            11/09 letter from Wetcloths, thanking me for my letter and acknowledging that I have raised a dispute on the account and that while they investigate the dispute the account is on hold,as it may take several weeks to contact their client and look into the dispute they thank me for my patience they can take as long as they like they will contact me when they have concluded their investigation, to advise me of the outcome and next steps

            18/09 letter from wetcloths (13/9) They have contacted their client who has advised them that the account was opened on the 14th of Jan 1998 and they are not obliged to produce a copy of the application under the 1974 Consumer Credit Act, as the account is over 6 years old.they continue that they believe the dispute has now been resolved and want payment,
            if I believe there is still a dispute I am to contact them with details within the next 14 days


            14/10 missing PT sent to wetcloths

            17/10 letter from wetcloths(14/10) as a final attempt to avoid further action, our client has agreed that we can offer you a discount to settle your account ,offer is for a limited period only I should contact wetcloths by 24/10 to agree a suitable settlement, telephone 0844xxxxxx
            28/10 letter from Wetcloths, their client is still saying that because the account was opened in 1998 they are not obliged to produce a copy of the application if the account is older than 6years
            04/11 letter from Wetsloths, the opportunity to take control of my outstanding balance, they would like to give me the opportunity to pay my outstanding balance by means of regular manageable instalments, which would give me the potential to improve my credit rating and increase my chance of obtaining future credit.
            Now why would I need to improve my chance of obtaining credit in the future, I only have one DF showing on my cfedit file and that falls off in Feb 2014, I have 2 accounts with K N Co with a joint credit limit of 19,000 so don't think I'm overly worried.
            06/11 UE CCA [again] received letter going of today

            04/12 letter from wetcloths [29/11] referring to my recent communication. Having contacted their client they have advised that the documentation supplied meets all regulations.Our client also advised that you have been provided with FOS details, if you wish to take this dispute further
            i can only assume these details were sent with the letter dated 27/12/12, which I never received, only caught sight of it in May when wetclots sent me a copy anyhooo wetcloths belive the dispute has now been resolved and the full balance or an agreed monthly payment is required by return
            In the event I believe I still have a valid dispute, would I please contact them with the details within next 14 days
            you're darn tootin I will or account will be returned to recovery team
            jan 2014
            UE letter sent to wetcloths

            July 2015

            Letter received today from BOS ( dated 14/07/15) they have assigned the account to Lowell Portfolio 1 Ltd . they in turn have appointed Lowell Financial Ltd
            to manage.

            shall I send another CCA request or a SWID
            31/07/2015 letter from Lowell asking for me to make contack to arange a full payment or set up a repayment plan, they are here to help me clear this debt.
            I also received an email from them asking if it was ok to contact me using the email they have on file
            now this last part is a bit frightening, I have never emailed anyone about this account so where have they got the address from?
            17/08 SWID sent
            27/08 letter from lowell acount on hold
            28/08 letter from Lowell. YOUR ACCOUNT IS CLOSED, We have reviewed your overdue account and discovered that S(5) of the limitation act 1980 now applies to your account. We will no longer be asking you for payment.
            We will not send anymore letters and have now closed the account with Lowell


            Now this is a surprise !! my default is from 2008 but my last payment was in 2012. but I'm not going to put them straight
            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

            Comment


            • Re: Nightwatch & Hubbys Diary of debt

              Great news

              Comment


              • Re: Nightwatch & Hubbys Diary of debt

                Originally posted by nightwatch View Post
                Bos cc
                start date 1998
                owing £4802.57
                defaulted 2008
                prorata payments to Blair Oliver & Scott up to date
                12th April CCA sent
                27/04 letter received from Blair etc..dated 23/04, thanking me for my request for A NEW/ UPDATED TEMPORY REPAYMENT PROGRAM ??????
                they confirm that my proposal to pay £1.00 a month is acceptable and i should pay them by the 22nd of each month, should I miss one instalment, legal procedings could be instigated without further notice.
                £1.00 has been used toward payment of debt and not for CCA

                26/07 nothing heard from BOS

                5/11 letter from Blurr, Orrible and Snot dated 31/10/12, I AM NOT TO IGNORE THIS LETTER, they are urgently trying to contact me to discuss the repayment of my debt, but I do not appear to have responded to their requests for payment or provided acceptable repayment proposals. now let me see.. Yep thats it !! I am still awaiting my CCA that was requested in April, and I haven't heard off them since the stupid letter of the 24th/4
                No CCA received letter sent16/11
                21/11 letter Headed from, from Blurb oribble, snot,dated 18/11(Sunday ?) as we havent been able to agree a suitable repayment plan, we've transfered your BOS cc to Robson Way.I am to contact Robbin ways asap, and they give their contact details as Quays Reach Salford which is interesting as it is the return address on the back of the envelope the letter came in.
                23/11 09.30am phone call from robway, they obviously cant understand english as my truecall only got ..speak to one of our advisers....
                23/11 letter from Robway asking for us to contact them to arrange full payment or an arrangement, if we don't they MAY advise their client to start court action
                26/11 phone call from RW different number showing on truecall but they still cant workit out
                27/11 same as 26th
                28/11 same as 26th & 27 th each time a different number
                29/11 letter from BOS they thank me for my recent request for my CCA ?? they are currently awaiting the documentation to fufil my request and will endeavour to reply as soon as possible take as long as you like
                will send sold in dispute to RW
                5/12 CCA received from BOS have email it to Niddy
                8/12 letter from Robsway NOTE...... IMMEDIATE ACTION REQUIRED noted, just posted on here,I am to act now, and call them without delay and pay using my card I have a Christmas card?their staff are waiting for my call,hope they get to go home over christmas
                will Ignore as sent Sold in dispute letter last week by snail mail
                niddy says prob have sent missing pt to hbos
                21/12 letter from robbing ways. NOTE...IMMEDIATE ACTION REQUIRED.
                you have not paid the sum you owe. until it is paid your account will not be closed, but may stay registered as an unpaid debt in your name. this may adversely affect your credit rating. WE URGE YOU TO SETTLE YOUR ACCOUNT-NOW- AND CLEAR THIS UP ONCE AND FOR ALL. if i call them today they can agree a reduced balance and i may even be able to pay the reduced balance by installments i can afford
                2013
                9/01 letter from RW(7/01) APPOINTMENT FOR HOME VISIT your debt is still unpaid despite previous letters and calls they have had a Sold in dispute letter in dec. and all calls come through our trucall, no messages left
                before court action is considered we MAY arrange for a local rep to call at your address, to agree an affordable payment plan with you. YOUR ACCOUNT MAY BE SENT TO OUR LOCAL REP IN 10 DAYS TIME call us if you would prefer to agree an affordable payment plan with this office, or if you want to agree an appointment for our rep to visit. if they are sending it to their Rep why do I want to call to make an appointment ?
                If you prefer not to talk to us you can deal with this online at our website. will send dorstep visit letter and refer to dispute letter sent in dec
                still no reply to missing prescribed terms letter sent to Hbos
                letter sent to robbing ways refering them to my letter sent in nov that they have ignored {copy enclosed} also refers to no reply from HBOS and dorstep visit letter
                24/01 letter from Horwich Farrelly solicitors court action may be taken against me unless i take steps to resolve this matter quickly. i can avoid this action if i take the following action within the next 10 days. make a payment in full, or, pay what i can now and the remainder by an affordable payment arrangement.

                06/02 letter from HF(04/02) they have noted my dispute/query, they will stop all collection activity for the time being while they make the necessary enquires

                25/03 letter from BOS(21/3) it has a return address of CDR Manchester as we havent agreed to an acceptable repayment plan they have transferred ? my Hbos-Visa/Mastercard account to Crapquest, who they have asked to arrange collection of the outstanding balance so they don't know if its a visa or mastercard
                Iam to contact crappyquest to arrange payment, cheeky sods want me to do their job for them
                28/3. letter from crapjest [24/3] they write to inform me that my visa/mastercard account has been referred to them to manage in all matters relating to collection, which may include;
                Personal visits by our doorstep collection agency
                Possible Litigation
                It is there aim to ensure that a suitable payment plan is agreed and maintained,their team of negotiators will assist me in finding a plan that will clear my indebtedness, without the need for further action.
                If i am not in a position to settle the account i am to contact them to discuss the matter
                Contact must be made by 02 April 13 by calling them on 0844.... or I am to write to them not left me any time to write if contact is not made by this date the account will be passed to HL Legal.
                NO CONTACT WILL MEAN FURTHER ACTION
                It ends with 'LETS WORK ON THIS TOGETHER'
                April
                05/04 SWID letter to crappyjest,along with stop the phone calls, and don't threaten to visit my doorstep.
                11/4 letter from crappyjest (8/4) prior to the start of legal proceedings various checks and validations are undertaken to establish facts around your current circumstances. During this process it has been established that there are no outstanding CCJ's registered against you at your current address that's kind of them to let me know
                they are highlighting this as a matter of urgency WHY? If we need to start the legal process and a judgement is awarded against you this may have a damaging affect on your ability to obtain credit no sh1t sherlock
                they go on to explain what may happen if i apply for credit. they are not seeking payment in full; they can offer many repayment methods that can be designed around my current curcumstances that may include possible settlements that will save me money but if i'm not paying i'm already saving money all they ask is that i make contact on 0844 befor 21st april, no contact by this date will result in my account moving forward to litigation
                LET's work on this together
                as SWID letter has been sent will wait and see what comes next

                25/04 letter from HL legal.[23/04] crappyjest have appointed us on behalf of hbos visa/mastercard so they don't know if its a visa or mastercard?
                TAKE NOTICE THAT unless this account is paid in full or a satisfactory proposal for settlement is received by 07 may 13, court proceedings MAY be issued against you without further notice.
                they go on to say that if they issue proceedings they will add court costs of £85. and solicitors costs of £80 and if judgement is obtained against me It will result in further costs and fees being added.
                I am to contact crappyjest without delay to make payment, or if I wish to discuss the matter.
                now as today has been a really crappy one I am in the mood to phone and tell them to GFY, but realize a paper trail must be kept. so I will send the threat-o-gram template and point out they have not replied to my letter of the 5th april.
                3/5 letter sent to carpyjest
                09/05. letter from CQ they are sorry I am dissatisfied with their service,and will be conducting a through investigation into the issues I have raised. and will contact me with the outcome of their investigation. they enclose a copy of their internal complaints procedure
                11/05 letter from crapjest stating they have been in touch with BOS and have been informed by BOS that my complaint (missing PT letter) had been dealt with and responded to in their letter of 27/12/2012 they kindly enclosed a copy of the said letter this is a letter I never received
                they say that I was informed that the documents provided to me by HBOS comply with all requirements under the CCA and that if i was unhappy i could refer my complaint to the FOS within 6 months of the date of the letter.
                they go on to say that in my letter i stated that they had chosen not to deal with my dispute, but they have not received any other correspondence from me regarding this dispute only my letter of complaint so are unable to assist me further , however if I could send proof of my request for documentation they will be happy to investigate the matter further. due to that fact they are unable to find any issue with the way they have dealt with my account as they have no record of receiving my request for documentation under the CCA 1974. if I am not satisfied i can refer my complaint to the FOS blah blah blah
                now back to the missing letter of december2012
                letter dated 27/12/2012 from bos,they point out that I was sent a letter in Nov 2012 which contained the documents I requested and told me how they had complied with the CCA 1974
                'In summary, to comply with section 78, the copy does not have to be a copy with the customers signature on it. We do not have to produce an actual copy of the document signed. the purpose of section 78 is to allow debtors access to the terms and conditions of their credit agreement and by providing the debtor with a true copy of the terms and conditions we have complied with section 78.In addition, although not required under s78 we also provided a copy of the original signed agreement. we will not be providing any other documentation, as we have fulfilled your request.


                they continue to state that the documents sent comply with s78 and the copy agreement contains all the prescribed terms, names and addresses of all parties, a description of how the credit limit will be calculated and all the original T&C . It does not show the signitures of both parties as this element is specifically excluded from being required by regulation 3(2)(b) of the consumer credit(Cancellation Notices and copies of Documents) Regulations 1983.

                If i am unhappy I can refer to FOS within 6 months they enclose their leaflet that explains about the FOS services and their contact details they didn't
                OK what they sent me was :
                a copy of the signed agreement no T&C on it
                a copy of current terms with the signature box and your right to cancel. somewhere in the middle of the T&C. the interest rate is 13.9 and default sum is £12
                and the covering letter states "Please find enclosed a copy of the original signed agreement which prove a valid signature The prescribed terms of the agreement would have been validly incorporated into the agreement on the reverse of the enclosed sheet or a separate attached sheet


                22/06 letter from crapjest(19/06) they say that following previous correspondence and in order to bring this matter to a satisfactory conclusion their client, HBOS has requested them to contact me to advise that a settlement figure is now available for my visa/mastercard account. to take advantage i must contact them on 0333....... by 28th june
                if an agreement is reached to settle with a reduced payment, once it has been received and cleared they will close my account and my credit file will be updated to show that the balance has been satisfied with a special flag of partial settlement. they can piss off if no contact is received by the above date they reserve the right to withdraw this offer.

                well they must of withdrawn the offer
                29/07 letter from BOS dated 25th As we haven't been able to agree a suitable repayment plan they have transferred account to Wescot Credit Services Ltd, they've instructed Wescot to arrange collection of the outstanding amount. They want ME to contact Wescot asap to arrange to pay back the outstanding balance,

                08/08 letter from Wetcloths they have been asked to collect this debt

                08/08 letter to wetcloths SWID

                17/08 letter from wetcloths (15/08) account on hold while they contact their client.
                22/08 letter from wetclots (20/08) they enclose a reply from Hbos and would like a payment from me. They have sent me a copy of the 27th, Dec letter, that Hbos say they sent
                (never received,to be honest I think they never sent it) which states partway through" in summary, to comply with section 78, the copy does not need to be a copy with the customers signature on it( but it was). we do not have to produce an actual copy of the document signed (but they did) The purpose of section78 is to allow debtors access to the terms and conditions of their credit agreement and by providing the debtor with a true copy of the terms and conditions of the agreement we have complied with section 78". but they haven't, there are no prescribed T&C on the copy they sent and the covering letter(s) state that the T&C would of been on the reverse or on a seperate sheet.
                02/09 final Response UE CCA received letter sent to wetcloths
                11/09 letter from Wetcloths, thanking me for my letter and acknowledging that I have raised a dispute on the account and that while they investigate the dispute the account is on hold,as it may take several weeks to contact their client and look into the dispute they thank me for my patience they can take as long as they like they will contact me when they have concluded their investigation, to advise me of the outcome and next steps

                18/09 letter from wetcloths (13/9) They have contacted their client who has advised them that the account was opened on the 14th of Jan 1998 and they are not obliged to produce a copy of the application under the 1974 Consumer Credit Act, as the account is over 6 years old.they continue that they believe the dispute has now been resolved and want payment,
                if I believe there is still a dispute I am to contact them with details within the next 14 days


                14/10 missing PT sent to wetcloths

                17/10 letter from wetcloths(14/10) as a final attempt to avoid further action, our client has agreed that we can offer you a discount to settle your account ,offer is for a limited period only I should contact wetcloths by 24/10 to agree a suitable settlement, telephone 0844xxxxxx
                28/10 letter from Wetcloths, their client is still saying that because the account was opened in 1998 they are not obliged to produce a copy of the application if the account is older than 6years
                04/11 letter from Wetsloths, the opportunity to take control of my outstanding balance, they would like to give me the opportunity to pay my outstanding balance by means of regular manageable instalments, which would give me the potential to improve my credit rating and increase my chance of obtaining future credit.
                Now why would I need to improve my chance of obtaining credit in the future, I only have one DF showing on my cfedit file and that falls off in Feb 2014, I have 2 accounts with K N Co with a joint credit limit of 19,000 so don't think I'm overly worried.
                06/11 UE CCA [again] received letter going of today

                04/12 letter from wetcloths [29/11] referring to my recent communication. Having contacted their client they have advised that the documentation supplied meets all regulations.Our client also advised that you have been provided with FOS details, if you wish to take this dispute further
                i can only assume these details were sent with the letter dated 27/12/12, which I never received, only caught sight of it in May when wetclots sent me a copy anyhooo wetcloths belive the dispute has now been resolved and the full balance or an agreed monthly payment is required by return
                In the event I believe I still have a valid dispute, would I please contact them with the details within next 14 days
                you're darn tootin I will or account will be returned to recovery team
                jan 2014
                UE letter sent to wetcloths

                July 2015

                Letter received today from BOS ( dated 14/07/15) they have assigned the account to Lowell Portfolio 1 Ltd . they in turn have appointed Lowell Financial Ltd
                to manage.

                shall I send another CCA request or a SWID
                31/07/2015 letter from Lowell asking for me to make contack to arange a full payment or set up a repayment plan, they are here to help me clear this debt.
                I also received an email from them asking if it was ok to contact me using the email they have on file
                now this last part is a bit frightening, I have never emailed anyone about this account so where have they got the address from?
                14/08 swid letter to lowell along with ' do not contact me by phone or email' at the bottom.
                26/08 ( rec 27/08) letter from lowell they are looking into my complaint account on hold
                28/08 receive a letter dated 25/08 saying that they have noticed that Section (5 )of the limitation Act 1980 now applies to my account and they will no longer be asking me for payment. they will not send any more letters and they have now closed my account with lowell, balance owing £0.00
                22/09 letter from lowell saying they are still investigating my complaint and hope to be in touch soon but no later that 8 weeks since they received my complaint? Balance owing £4802.57


                is there no hope for some people? why are they looking at my complaint when they have already said they have closed the account?
                Last edited by nightwatch; 22 September 2015, 21:10.
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                • Re: Nightwatch & Hubbys Diary of debt

                  due to the type of people who are employed by them =
                  I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

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                  • Re: Nightwatch & Hubbys Diary of debt

                    Originally posted by nightwatch View Post
                    Barclays masterloan
                    start date 2002
                    ballance £6395
                    Defaulted 2004
                    Defaulted 2008

                    think the last payment could of been 2009. it was May 2009 I have found a statement of account from 2010,09th may 09 balance 6322.45 . 2010 balance 6322.45

                    passed to Debt managers ltd, in 2010, who threatened hell and high water if i didn't pay up.asked for CCA , DM wrote and said they were unable to obtain a copy of the agrement, passed back to barcs and have heard nothing since, not even had my £1 back!
                    2015
                    Ok had an email alert about a change in my credit file in Aug, it shows this loan as up to date??
                    emailed Equifax saying I had not recently taken a loan out with barclaycard so would they please remove it. I would not be contacting Barclays as I had no account information .
                    23/09 equifax say If I think this is fraud I am to contact Barclays fraud department,I am also to note the dispute notice they put on the file will be removed in 24 hours. I checked the file there isn't one on it!
                    I have emailed back now pointing out that if they check what they are reporting as accurate is a loan taken out in 2000, over 60 months, but is still upto date 15 years later cannot be correct,
                    Also they may like to ask Barclays how an account defaulted 16 years ago can now be up to date? and showing on a credit file,would they also ask them why when I SAR'd them some years back they sent no details of any loan account but stated they had sent all the information they held in my name.
                    have pointed out as the Data reporters they have a due diligence to check that what they are placing on my file is accurate, so would they tell me what checks they have made to see if the information they have is correct as I now need to look at taking legal advice over the incorrect data being recorded

                    pain in the chuffin arse. 3 rd time Barclays have done this, got it removed from the other accounts
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                    • Re: Nightwatch & Hubbys Diary of debt

                      Originally posted by nightwatch View Post
                      Barclaycard (2)
                      CSL chasing /Robersway/mkpd
                      started 1999
                      balance £3681.29
                      defaulted 2002 & 2010 I have written about this but they would not answer last letter in which i pointed out I had proof of 1st default
                      CCA 2010 they sent a small copy of T&C that they say would have been inforce at time of signing
                      SAR 2012 sent microfiche copy of agreement bur T&C are illegible and only details of this account.
                      have sent letter pointing out that I require all info held and an original legible copy of agreement

                      2013 Default has been removed I contacted experian, with proof of the first default, after no joy from Barcs they said they would contact barcs and let me know the outcome,
                      still waiting for a reply from experian, but on checking file noticed the account had been removed altogether
                      08/08/2013 CCA request sent (had to send another as hubby hadn't canceled the payments)
                      19/08 letter from CSL, until you send the fee we cannot process your request

                      19/08 letter to CSL, you have had the fee you cashed it on the 15/08 the same date as your letter was typed up. you will not be getting another I suggest your accounting dept has a whip round to replace it. the original request received by you on the 09/08 still stands you have until 23/08 to send CCA or this account is in default.
                      03/09 still waiting#
                      04/12 letter from berzeks [19/11] your Barclaycard account has now been passed to Allied International credit [uk] Ltd to manage the collection of the balance outstanding on your account.You should contact AIC as a matter of urgency on 0141xxxxxxx who will discuss with your proposals for repayment of the outstanding balance on your account.

                      now it's a pity they didn't send this letter a fortnight ago when AIC started calling me and then the person on the other end of the phone wouldn't have annoyed me so much that I swore at him!!

                      phone rings true call says" you have a call from" and a sneary up his own arse voice says " Mr SMITH" and chuckles, so I took the call "hello Mr Smith, how can I help you", am I speaking to Nightwatch? that depends which Mr Smith are you? pardon, which Mr Smith are you? why does that matter? so I can say if I'm nightwatch or not! are you totally stupid? no, but you think I am because you think I believe your name is Mr Smith, well you answered the phone, yes I did and I am also recording this conversation , you can't do that with out telling me first, are you recording this call? we may well be, good then you can play this back and try and understand what is being said, I do not recognize your number, so I haven't asked you to call. I Don't like unsolicited calls from any company so please put every thing in writing and send it to me, and remove any numbers you have from your dialing system, we will phone when we like until you speak to us, as you wish, but I have just spoken to you, and told you I wont again, now Pickle off and stop chuffing wasting my time you muppet.at which point I zapped him

                      20/12 letter from AIC [17/12] This account has been assigned to us from Barclaycard this means CSL have cocked up
                      We are unaware of any reason for the non payment and we encourage you to contact our office to resolve the outstanding matter in a timely manner they have been told I've not paid, and to try and get some money from me
                      If you are experiencing financial difficulty please call us as we are happy to discuss your situation and how we can help resolve we're not really interested we just want to try and scare you into giving us your money, then we can have a good laugh as we talk about it in the pub later
                      10/01/2014 SWID letter sent
                      11/01/2014 letter from AIC dated 7th jan. they have been unable to come to an acceptable arrangement with me regarding the repayment of my outstanding balance.coz your not going to get one
                      This is MY last chance to work together with them think i'll pass, tho it was a difficult choice
                      It is in MY best interest to come to a mutually acceptable agreement, so please contact them on the number on the letter to discuss the matter further. or I can fill in and sign the enclosed IE form and send it back within 7 days along with an offer of payment.errrm NO
                      21/02 well AIC have phoned me every day this month lucky for me the truecall baffles them, but have sent off a telephone harassment letter, pointing out that in my January letter (SWID) to them that they signed for on the 13/01, it clearly states All Communication in writing only and that they are not to phone as I will log and record all calls, which WILL be used to make a complaint if necessary

                      27/02 letter from AIC (24/02) thanking me for my recent letter and confirming that they will be conducting a through investigation into my concerns, Once it is completed they will write to me again
                      they enclosed a copy of their internal complaints procedure, and end with a final line of.....
                      In the meantime,If you have any queries, please do not hesitate to contact me on the direct line number below???
                      my complaint was I wanted no telephone contact!!!!

                      28/02 letter from AIC they have upheld my complaint and have removed all phone numbers from their records. they have send me £50 for inconvenience caused

                      16/05 letter from Robson way, well it is typed onto a piece of paper with Barclaycard photocopied at the top, Your account has been passed to Robson way Ltd to manage the collection of the balance outstanding,
                      You should contact Robbers Way as a matter of urgency, they will discuss with you proposals for repayment of the balance outstanding on your account.
                      at the moment I don't have any proposal to repay this OUTSTANDING account so won't bother to contact them
                      23/06 letter from RW they are authorised to negotiate repayment of the balance outstanding. please contact us to agree an affordable and sustainable repayment plan based upon your personal circumstances.

                      dear RW, my circumstances are as follows.
                      I am not allowed my own opinion on football, cannot dress myself with out my face coming into contact with the floor,door, bed, wall, as I dance around the bedroom with both legs down one trouser leg, often find I have my tshirt on inside out and back to front, normally after a few sherberts,
                      I am treated like a slave by my family, cooking, washing, cleaning, for up to half an hour a day at least,the rest of the day I am forced to go shopping, have a meal out, visit friends and relatives, natter with the people next door.
                      My life is appealing, sorry appalling, and now you come wading in with your bully boy tactics of being NICE, well thats it you've gone to far ,I am going to have to revert back to self medication, as the Dr has struck me off his list for free booze,
                      because of you Bargin booze are going to have a bumper year and I will be back on their staff party list for Christmas,
                      I hope your happy with yourselves
                      cheers
                      p.s. this account is in dispute as no CCA has been received, stop phoning as I wont answer, and my doorstep has been very naughty so is not allowed visitors for the foreseeable future. Ta Ta
                      SWID letter sent to RW

                      26/09, letter on Barclaycard headed paper with return address of Bellshill on envelope dated 19/09 they write to inform me that the account was assigned and transferred to MKPD LLP on the 10th Sept so they are now the effective owners,BUT they have appointed MK rapid recoveries as their servicing agents, so, all contact is to be made to MK RR lower down it says I should make payments to MKPD LLP
                      in the same envelope is a letter on MKPD headed paper telling me that they are the legal owner of the debt due,and how important it is I contact them( upon receipt of the letter) to discuss my options
                      I must ensure that all future correspondence and payments are sent to MKPD LLP at the address in Milton Keynes
                      , so whats happened to MK RR? which I take it are Milton Keynes Rabid Recovery's

                      03/10.letter from MKRR dated 30th Sept, further to their recent communication regarding transfer of ownership they have not received my offer of payment.they want to help me and are in a position to help me clear the outstanding balance,BUT... they can only do this after speaking to me. they beg me to call them and discuss ways we can help
                      .they only posted this one 4 days after the first so don't give much time to get back to them, do they?
                      until they reach an agreement to clear this balance they will continue to contact me by phone or letter so they advise that I contact them to resolve the matter, I take that as a threat of harassment!
                      06/10 SWID letter to MKRR.
                      22/10 letter from MKPD (15/10) account on hold while they liaise with the original creditor, they will get back to me. don't rush lad's
                      30/10 letter from MKPD (27/10) Final Response to my concerns.
                      They have raised my concerns with Barclays and they have confirmed that they do not have a record of an unresolved dispute on file as this was complied with
                      when? I have only had a minute copy of some T&C that they say would of been in force when the account was opened, CSL never sent me a reply to my CCA request last year but they did cash the payment for it
                      they continue with what should be provided under S78 CCA ,A copy of the executed agreement (never received) any document referred to in it (er how would you know what was referred to in it, if you have never received it) and a statement of account which they say is; I owe £3,681.29 no breakdown of any payments made.

                      Due to the current status of my account the full outstanding balance is now due. We are currently unable to provide a copy of the credit agreement. We accept that we are therefore prevented from enforcing the agreement with you while this state of affairs continues.
                      Notwithstanding that we cannot currently enforce the agreement; our rights continue to exist under the agreement. you should therefore continue to pay the debt that has accrued on your account. We can and will continue to take any action short of enforcement reporting to CRA's and requesting payment from you,they refer to McGuffick v RBS (2009)
                      They say this completes their obligation under S 78 of the act and they request that I phone them to discuss my account
                      On this occasion they have been unable to uphold my claim but I do have the right to refer my concern to the FOS within 6 months

                      20/11 letter form Mkrr(13/11) we have still not received your offer of payment,coz i've not made one we can offer you an instalment arrangement to clear the outstanding balance, £0 a month is fine by me, we can only do this after speaking to you, won't get done then, Please call us to discuss ways we can help, stop asking for money and you won't be disappointed
                      if you don't contact us we may need to take further action to resolve this, have you read the last letter you sent me?

                      well since the last letter mkrr have tried to contact me by phone 6 times 3 times in one day on the 28/11 twice yesterday, not checked today's log yet,
                      now I know that they can make reasonable requests for payment as it is unenforceable till they find any paper work, but I stated quite clearly on the SWID letter i sent to them that I will not discuss any alleged accounts over the phone, all communication is to be in writing, any calls received will be logged by date and time and may be ,indeed in the past have been
                      , used to make a formal complaint of harassment. I think 3 times in one day is harassment,
                      03/12/14 letter from MKRR dated 28/11/14 ,Please call us to avoid further action, further to our letter offering to help you clear this balance we have not received your offer of payment.not sent one Without your cooperation we cannot offer you any help to reduce this balance and may need to take further action which could involve litigation via the courts to recover this amount. This is something we wish to avoid so please contact us immediately so we can come to an agreement, I have a letter from MKPD that states that they cannot enforce the account as they cannot produce a copy of the agreement, mkrr have phoned 7 times in 3the last days
                      MKRR: must be a lonely office junior in charge as on checking our call log on the True call, they tried to call me 4 times on the 23rd and at 08,20 am on 24th (Christmas eve) maybe they were hoping to catch me before I sobered up, to get a Christmas tip off me.

                      JAN 2015
                      MKRR have sent 2 letters A FINAL WARNING and a we are sending it to KEYNES
                      MKDP have sent another letter saying they can't enforce as they cannot provide a copy of the agreement
                      Have started a separate thread here http://forums.all-about-debt.co.uk/showthread.php?16364-Barclaycard-MKRR-threatening-legal-action&p=467392#post467392.
                      Jan 17th, Notice of intended legal action from Keynes
                      Jan 19th Threat of Lit letter sent, added a few lines pointing out that;
                      They were assuming I had not been in contact with MKDP/MKRR, but that I had proof they had received my letters as I had the signature for them.
                      The last letter from MKRR had given me 7 days to reply but their letter was dated just 4 days later, so I was led to assume that they had no intention on giving me time to reply,
                      They stated that MKDP LLP had told them to start legal proceedings, yet if they had been in contact with MKDP, they would know that MKDP had themselves written to me twice saying the account was unenforceable as they could not produce a CCA
                      I enclosed copy of MKDP letter and asked them to confirm with their client that this was in fact the case
                      28th jan received this



                      25/09 statement of account from MKDP 0 payments made.

                      26/09 letter from MKRR following our recent communication regarding transfer of ownership of your balance, we have not received your offer of payments,
                      WE want to help and are in a position to offer an instalment arrangement to clear the outstanding balance, but we can only do this after speaking with you. Please call us to discus ways we can help.

                      Dear MKRR, please read the last letter your company (Compello Group) sent me in Jan
                      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                      Comment


                      • Re: Nightwatch & Hubbys Diary of debt

                        Office newbies ???
                        if you do it today and you like it you can always do it again tomorrow


                        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                        Comment


                        • Re: Nightwatch & Hubbys Diary of debt

                          Originally posted by nightwatch View Post
                          MNS reserve
                          started 1997
                          ballance £2333.64
                          defaulted 2006
                          prorata to date oc


                          12/04 CCA req sent
                          05/05 CCA rec Niddy says
                          Had not received anything from them till today 30/06, they have asked Rockwell DCA to deal with the account , I should hear from them shortly they phoned last night but were flumuxed by the truecall so left no message

                          28/07letter dated 23/07 from Rockwell, they have been asked to consider my individual circumstances and to find the best possible way forward for me and their client.

                          so long as they are managing my case for M&S they can GUARANTEE me ,that in respect of this particular debt:
                          NO debt collectors will visit my home
                          I will not be subject to any legal action, or Incur legal fees or costs
                          NO interest will be applied to my outstanding balance.
                          HOWEVER, to continue managing my case, they must show their client that they are in contact with me and we are working together to find a resolution.
                          If their client is to take back the case from them, they may consider the options open to them to recover the amount owed these may include the ones detailed above,
                          Time is of the essence and I should contact them right away to avoid such action.
                          08/08 another letter from Rockwell, pleading with me to contact them so that they can help me, or they may have to return it to M&S.If I have notspokento them or sent atleast a token payment within 14 days the account may be passed to their specialist recovery agents Fenton Cooper
                          they give me 4 ways to make my token payment(one being by debit/credit card)
                          In addition they have been authorised to offer me the opportunity to settle the account at a significantly reduced rate but they don't say what
                          the remaining balance may continue to be shown on my credit file as being in default, although their client will not continue to chase payment of the remaining sum

                          3/09/12 letter from Fenton cooper,It opens with Dear Madam.my account has been escalated to them for assessment and further recovery action to avoid further recovery action I must
                          1, Pay in full to Fenton Cooper
                          2, Contact their collection department

                          Failure to take the above action MAY result in the following actions
                          1, a debt collector MAY visit my home
                          2, a court judgement/Decree MAY be requested
                          any Court costs awarded will be added to my debt

                          Missing PT letter sent to FentonCooper
                          letter from FC dated 16/10, this matter is being investigated and they will contact me on recept of the information from their clients
                          28/10 still waiting
                          17/11 letter from FC they refer to my request for a copy of the CCA 1974 (s77) We enclose a copy of the executed agreement, enclosed is a copy of the signed agreement but no TC. letter continues
                          Having satisfied our obligation under s77, the agreement is fully enforceable and we shall continue to treat it as such. they will not be entering into any further correspondence with us reguarding the provision of copy agreements and they remind us that failure to make payments in respect of this agreement will result in further collection activities and any default may also be reported to CRA's
                          8/12, letter from Rockwell,dated 30/11, they have been instructed by M&S to contact me regarding my account which remains unpaid, I have 10 days to pay in full or they will take immediate action so 10 days from the date of the letter gives me till Monday, will send Missing PT letter
                          jan 2013
                          14/01/13 letter from rockwell (11/01) they are concerned that this matter remains unresolved, if they have not spoken to me or received atoken payment in the next 14 days, my account MAY be passed to fenton cooper to assess further recovery options, BUT, as a special offer i can settle at a reduced amount.
                          they say they have been authorised to offer me the option to settle the account at a significantly reduced amount, the remaining am mount may show on my credit file as being a default, although their client will not continue to chase payment of the remaining sum, call now to take us up on our offer and i will
                          save money
                          have my credit file updated
                          avoid further recovery action

                          13/03. letter from Rockers they write to confirm that they are no longer instructed to deal with this matter and have closed their files. I am to contact M&S if I have any queries.

                          15/03 letter from BCW dated 13/03, they have been instructed by M&S to recover the outstanding sum, they have also granted BCW access to my financial information held with A CRA and they will be monitoring this along with data from other sources to assess my ongoing ability to resolve this matter nosy beggers
                          It is imperative that I contact them to remedy the situation and so they can gain a more through understanding of my financial cercumstances, I am to phone one of their dedicated advisors,or, visit their website to set up a repayment plan/make a oneoff payment/find out if I am eligible for a discounted settlement,or send the full payment by post,
                          28/03 bcw regret to note that the balance on this account remains outstanding i thought that outstanding meant very good/excellent
                          they would like me to make contact with one of their specialist advisers who will be able to provide me with support is that with crutches/zimmer frame or just an elastic bandage and advice, they will be sympathetic to my individual circumstances, and will help me to find the most appropriate way to take steps toward resolving and closing my account when they say help me to take steps, are they talking about the pop group, coz if so i'm not taking them anywhere
                          April
                          08/04 letter from BCW Make us an offer errr stop contacting me and I'll forget you x
                          2014
                          letter dated 28th Feb from M&S they have sold my account to Arrow Global Ltd on the 5th Feb 2014 and that Arrow had instructed Wescot to collect, They kindly give me wescots Address and bank details so I can send them my payment, also included was letter from Arrow saying they now own said account and have passed it to Wescot to collect
                          never heard off Wescot about this account
                          19/04 letter from arrow just to let me know they have transferred the account to..... ROCKWELL. I am to contact them to arrange payment, they had it in the first place and didn't get one, so what do you think their chances are now?
                          28/04 letter from Rockwell dated 22/04, they have been instructed by Arrow to contact me, the debt is now overdue and must be paid in full with in 10 days or they will take immediate action must call them on given phone number to discuss other possible options.
                          I will be asked to provide a full statement of my income and expenditure in order to validate any instalment/ temp arrangement.
                          cheeky sods they can ask they won't get
                          think I will wait for next threat, I'm in a can't be arsed mood

                          well never heard of Rockers but today I get a letter from arrow

                          01/10 letter dated 24/09 from Arrow. we are writing to let you know that Tessera will no longer be managing your account. The balance on the account is still owed to arrow, Wescot Credit Services ltd is currently manageing your account you should continue to make all payments and queries to them
                          09/10 letter from Wescot, they would like to inform me that they are acting for arrow/M&S Finan and would like me to contact them to discuss my options for repaying the balance on this account based on my personal curcumstances, these include, 1, paying in full,
                          errm no, 2 Contacting us to agree an affordable repayment plan errm NO again as I have never had an account with M&S FINAN ,
                          the benefits of contacting us and agreeing a way forward are
                          you will not receive any further debt collection calls or letters from us regarding this account,
                          I ignore most of them anyway so no benefit
                          while your account is with us you will not incur interest or fees,
                          not paying gets me the same result, so, no benefit
                          you will be taking positive steps to improve your credit rating,
                          already am as only 1 default left on CRA file, so, no benefit

                          30/10 letter from Wescot Arrow Global are offering significant discounts. to find out your settlement value and the savings you could make please call the above number, think I'll pass as I am already making "significant savings" by not paying anything
                          2015
                          18/03 letter from Arrow , My OVERDRAFT has been passed to Moorcroft it's a reserve account not a bank account??
                          30/03; letter from Moorcroft, My account details have been passed to them from Arrow, could I pay them please.
                          15/04; 08.30 am call this is a message from Moorcroft group for ........... cut off
                          22/04; letter from Moorcroft (dated 20/04) they have been unable to make contact with me following their recent letter. their aim is to establish with me, a repayment plan I can afford and maintain. Please send your payment proposal before 27/04 or telephone within the next 7 days
                          If no contact is made following receipt of their letter they may have no alternative other than to continue with further debt recovery action.
                          Further action may include this, or another DCA, continuing to contact you by letter or phone
                          We look forward to hearing from you and working with you in order to come to an amicable arrangement on behalf of our client. In certain circumstances we may also be able to offer a discount from the outstanding balance

                          19/05 letter from Morocroft dated 18/08 despite recent attempt to contact me no payment has been received in line with the arrangement we agreed to, with the result that your account is in arrears for the sum of £120.0

                          03/10 letter from Arrow they have passed the account to Shoosmiths LLP I should direct all queries, correspondence and payment to Shoosmiths .
                          they again say that this is an overdraft
                          Bugger they have sent it to Shoosmiths may have to bite the bullet and pay up, £1. a month or £233 F&F
                          although..... they do say it's an overdraft soooooooo should I send a CCA request or a prove it letter saying I have never had a bank account with M&S and see what comes back .
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                          • Re: Nightwatch & Hubbys Diary of debt

                            Originally posted by nightwatch View Post
                            Bugger they have sent it to Shoosmiths may have to bite the bullet and pay up, £1. a month or £233 F&F
                            although..... they do say it's an overdraft soooooooo should I send a CCA request or a prove it letter saying I have never had a bank account with M&S and see what comes back .
                            Overdrafts do not come under a CCA, but a letter as an agreement to overdraft facility.
                            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

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                            • Re: Nightwatch & Hubbys Diary of debt

                              Originally posted by The Tech Clerk View Post
                              Overdrafts do not come under a CCA, but a letter as an agreement to overdraft facility.
                              which is why I wondered about sending one to see if they said as it is an overdraft it wasn't covered under the CCA,
                              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

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                              • Re: Nightwatch & Hubbys Diary of debt

                                Originally posted by nightwatch View Post
                                which is why I wondered about sending one to see if they said as it is an overdraft it wasn't covered under the CCA,
                                Have you seen this thread NW ??? ------> http://forums.all-about-debt.co.uk/s...l=1#post159405
                                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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