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  • Re: October Revolution's UE Diary

    Originally posted by October Revolution View Post
    ACCOUNT 6

    Barclaycard Mastercard (Mercers/Calders)

    Activity:
    06/10/10 - CCA Request sent to Mercers
    22/10/10 - letter rec'd from Barclaycard - "acknowledge my CCA request and will respond asap".
    18/02/11 -
    letter rec'd from Barclaycard MASTERCARD: “As you have not complied with recent Default Notice, the outstanding balance is due in full and we demand payment immediately…balance will accrue interest….if we do not receive payment in 7 days a Debt Collector may call upon you for repayment or we may proceed with legal proceedings". I still have not received my CCA for this account.

    22/02/11 - CCA received from Barclaycard Mastercard; It just looks like old and new T&C’s.
    22/02/11 - Nid says send CCA Query "T&C's supllied" template.
    22/02/11 - Above letter sent
    04/0311 - Letter from B/card MASTERCARD in response to last letter sent. Briefly says: "That the agreement is enforceable; quotes the Judge Waksman QC in Carey v HSBC case; what they do and don't have to supply; not in dispute with regards OFT guidelines; believe agreement to be enforceable; will continue to pursue debt; please consider this to be our final response". NID says Ignore.

    04/03/11 - BUT also rec'd a letter from Moorcroft Debt Recovery Limited saying: "act as agents for B/Card MASTERCARD.... you've not complied with Formal Demand....balance is due....interest will be charged at 1% per month....may affect credit file....if not paid in 7 days a Debt Collector may call upon you or County Court proceedings may be issued .....". NID says send "Debtors Final Response - CCA Received".

    08/03/11 - Above letter sent.
    21/03/11 - Letter rec'd from Moorcroft (dated 10/3/11) as follows: “IMPORTANT INFORMATION – POSSIBLE LITIGATION….to prevent send payment in 7 days….if not we have no alternative but to recommend to our client that solicitors issue legal action against you….may incur further costs…contact us as we nor our client want court proceedings….”. Will ignore as crossed with my last letter of 8/3/11

    31/03/11 - Letter rec’d from Moorcroft: “We refer to previous correspondence and confirm at this time our client is currently unable to prove a signed copy of the agreement relating to this account....there remains an obligation to honour original agreement….balance of account remains due.... credit file will reflect this….account is on hold ….please call to arrange a discounted agreement….” I will keep this letter very safe

    21/04/11 -
    Letter rec’d from Moorcroft: "MONTHLY INSTALMENT OFFER: ….to stop our recommending to our client that solicitors commence legal proceedings we are prepared to accept £***.** per month….". NID says send CCA Query - Letter previously confirming no CCA. Letter sent.

    09/05/11 - Letter rec’d from Midas Credit Services: “LITIGATION WARNING ….We are part of Moorcroft Group....are aware you have failed to reach a repayment plan….we are reviewing acc prior to any possible legal action by external solicitors….to prevent contact us….failure to do so within 7 days may mean that a decision to proceed with legal action will be made….”. NID says send "CCA Query - Letter previously confirming no CCA" to Midas along with copy letter. Letter sent.


    20/05/11 - letter rec'd from Moorcroft - Home Collections Division - "...records show despite previous letters no payments have been made....your acc has now been passed to our HOME COLLECTION DIVISION for action....may involve local rep calling at your ....if you prefer contact us to arrange repayment....if no agreement made with us/local rep you may leave us no alternative but to recommend to our client that solicitors commence legal proceedings..." Nid says send "Enough is Enough" template plus copy of letter from Moorcroft from 31/03/11 advising no CCA. Letters sent.



    Hi Niddy I have an update to above account:


    UPDATE: 01/06/11


    Letter rec'd from Moorcroft in response to my last letter: ".... it is our understanding that you advised this acc remains in dispute as you have not rec'd your CCA....our records show that we sent you a letter advising our client was unable obtain a copy of your CCA....we have now asked our client to check their records to provide a CCA if possible....we are awaiting our clients response....be assured that our position is that we would be happy to seek to agree a sensible/affordable payment plan to ensure this debt can be paid....acc. is on hold until we can revert back to our clients response ...."


    A result I think, as I now have two letters from Morrcrodt stating no CCA available.
    .

    I will file this letter very carefully with my other one and see what happens next.


    As ever many many thanks Niddy in all your help and advise in all this, and to all others on here - there is light at the end of the tunnel.


    Oct Revolution


    Any new updates to my diary will be highlighted in RED

    Comment


    • Re: October Revolution's UE Diary

      Originally posted by October Revolution View Post
      ACCOUNT 2

      Citibank (Collect Direct UK) Now with Opus

      Activity:
      6/10/10 - CCA Request sent to Collect Direct DCA
      6/11/10 - Letter from DCA asking me to contact OC direct for CCA
      9/11/10 - "DCA declining CCA request" letter sent back to DCA
      1/12/10 - Another letter from DCA asking me to contact OC direct for CCA. Will now send CCA request to OC (Citicard) as per NID's instructions.

      14/12/10 - CCA request sent to OC (Citicard)
      05/01/11 - Above letter not delivered yet; according to Royal Mail Track and Trace letter being re-directed !
      06/01/11 - Letter from Collect Direct "payment arrangement revoked - must contact them within 5 days to arrange alternative or may advise client to take legal action". Ignored last letter.

      14/01/11 - Letter from Collect Direct: "URGENT NOTICE. Must make a payment or contact them to discuss payment arrangement or will advise client to issue court proceedings.

      17/01/11 - "Threat O Gram before court action" letter sent sent to Collect Direct.
      19/01/11 - NID's says shouldn't have sent last letter - too late now as letter received - see what happens next.
      19/01/11 - Nid says send CCA reminder to Citi.

      20/01/11 - CCA reminder sent to Citi.
      24/01/11 -
      Letter from H L Legal "we act on behalf of Collect Direct....pay in next 7 days or will recommend legal action.... a claim for associated cost and interest will be made......hope course of action can be avoided by contacting client to make arrangements to pay" - NID says ignore.

      17/02/11 -
      Letter received today from Opus: “we are sorry you have reason to complain….we should be able to send you a full response within 8 weeks” Will file and see what happens next

      01/03/11 - CCA received from Opus; Nid says send CCA Query T&C's supplied template. Letter sent.
      Hi Niddy,

      I have an update to above account:

      UPDATE: 03/06/11

      Letter received from Cabot Financial: "....we have recently bought acc from Opus/Citi....please call to arrange payment...."

      Also with the letter was a copy letter from Opus stating: "Notice of Assignment of Debt....we have now appointed Cabot Financial to administer your debt...."



      I assume I send the "Account sold whilst in dispute" template to Cabot

      many thanks
      Last edited by Oct Revolution; 3 June 2011, 14:33.
      Oct Revolution


      Any new updates to my diary will be highlighted in RED

      Comment


      • Re: October Revolution's UE Diary

        Originally posted by October Revolution View Post
        Update: 01/06/11

        Letter rec'd from Santander. "...we have looked into your complaint and have removed your telephone number from our sytsems and will only communicate in writing...".
        Nice one matey
        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

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        • Re: October Revolution's UE Diary

          Originally posted by October Revolution View Post
          Hi Niddy I have an update to above account:

          UPDATE: 01/06/11

          Letter rec'd from Moorcroft in response to my last letter: ".... it is our understanding that you advised this acc remains in dispute as you have not rec'd your CCA....our records show that we sent you a letter advising our client was unable obtain a copy of your CCA....we have now asked our client to check their records to provide a CCA if possible....we are awaiting our clients response....be assured that our position is that we would be happy to seek to agree a sensible/affordable payment plan to ensure this debt can be paid....acc. is on hold until we can revert back to our clients response ...."


          A result I think, as I now have two letters from Morrcrodt stating no CCA available.
          .

          I will file this letter very carefully with my other one and see what happens next. As ever many many thanks Niddy in all your help and advise in all this, and to all others on here - there is light at the end of the tunnel.

          Excellent result mate
          I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

          If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

          Comment


          • Re: October Revolution's UE Diary

            Originally posted by October Revolution View Post
            Hi Niddy,

            I have an update to above account:

            UPDATE: 03/06/11

            Letter received from Cabot Financial: "....we have recently bought acc from Opus/Citi....please call to arrange payment...."

            Also with the letter was a copy letter from Opus stating: "Notice of Assignment of Debt....we have now appointed Cabot Financial to administer your debt...."

            I assume I send the "Account sold whilst in dispute" template to Cabot

            many thanks
            Yes mate - send this: ---> Account sold - whilst in Default of CCA Request
            I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

            If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

            Comment


            • Re: October Revolution's UE Diary

              Originally posted by Never-In-Doubt View Post
              Excellent result mate

              Thanks for all your help on this one Niddy


              Oct Revolution


              Any new updates to my diary will be highlighted in RED

              Comment


              • Re: October Revolution's UE Diary

                Originally posted by October Revolution View Post
                Thanks for all your help on this one Niddy
                What hiding for the last week - sorreeeeee
                I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                Comment


                • Re: October Revolution's UE Diary

                  No probs NID,

                  we understand you have a thousand and one other things to do - we're all just grateful for the help and advice you give.

                  Oct Revolution


                  Any new updates to my diary will be highlighted in RED

                  Comment


                  • Re: October Revolution's UE Diary

                    Originally posted by October Revolution View Post
                    No probs NID,

                    we understand you have a thousand and one other things to do - we're all just grateful for the help and advice you give.

                    Cheers mate - last count it was 1003 things left on the list!
                    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                    Comment


                    • Re: October Revolution's UE Diary

                      Originally posted by October Revolution View Post
                      ACCOUNT 8

                      Royal Bank of Scotland

                      Activity:
                      06/10/10 - CCA Request sent
                      01/11/10 - CCA rec'd
                      02/11/10 - Niddy says:UE "Application form" rec'd - Letter sent.
                      18/12/10 - Letter rec'd from RBS “….disappointed you have failed to comply with our agreement; unless an immediate payment is made to your account & regular payments thereafter we have no alternative but to place account in hands of external DCA without prior warning”

                      22/12/10 - Niddy says ignore last until I hear from DCA
                      04/01/11 - Receiving calls daily from RBS, but I don't answer.
                      07/01/11 -
                      Letter rec'd from RBS (dated 21/12/10) “as you have failed to respond to banks previous demands, we have no alternative but to commence further proceedings for recovery…….we urge you to call to resolve this matter……..failure to do so may result in account being passed to external DCA without further warning or delay”. Ignored last letter.

                      29/01/11 -
                      Letter rec'd from TRITON "RBS have placed your account with us for immediate collection.......to avoid further action forward cheque for full amount by return...or pay by credit card over the phone.....if unable to make payment call office immediately......"

                      02/02/11 -
                      Niddy says send "CCA query - application form rec'd" template to Triton.
                      03/02/11 - Above letter sent.
                      19/02/11 -
                      Letter from RBS in response to my “Application form received” letter I sent to Triton: "CCA is a true copy....do not consider the account to be in dispute....will be pursuing for full payment....see no reason to enter into further correspondence with the alleged CCA breaches." NID says ignore.

                      02/04/11 - letter rec'd from Triton:“disappointed that you’ve failed to make payment or repayment proposals…..no alternative but to consider further action…may be appropriate to request a debt recovery agent call on you to discuss repayment…would prefer not to take this action so call to discuss outstanding balance” NID says send "Threat of Legal Action & Refusal of Doorstep Visit

                      05/04/11 - letter sent.

                      14/04/11 - Letter rec'd from RBS is in response to my letter of 05/04/11: “ we do not consider acc to be in dispute….have fully complied with CCA request….indebtedness remains due and payable and will pursue for full repayment….this is our final response…if dissatisfied with this final response you may refer concern to FOS…..”. NID says ignore as their final response.

                      28/04/11 - Letter rec’d from Green & Co Solicitors: “….instructed by our client Triton/RBS….despite formal demand, amount remains unpaid….we are likely to be instructed to commence court proceedings….” NID says send "Threat o gram - before action". Letter sent

                      13/05/11 - Letter from Triton in response to my last letter: “….write with ref to recent correspondence ….our records show RBS complied with your CCA request with all relevant docs….further to this RBS issued a letter saying had complied with CCA 1974 and payment is due….and finally issued you a further letter with a final response again confirming all above and that acc is not in dispute….Therefore the balance is due for immediate collection…. contact us within 7 days to discuss repayment proposals….failure to comply will leave us no alternative but to take further action without warning or delay….”. NID says send Enough is Enough Template - letter sent.

                      Hi Niddy,

                      I have an update to above acc:

                      UPDATE: 13/06/11:

                      Letter rec'd from Risk Management Alternatives (RMA): ".... your RBS acc has been passed to us....the full outstanding balance is due in full....RBS will no longer accept communication from you.... future communication/payment should be made to RMA....contact us now to pay/agree suitable payment plan...."



                      Do I need to send "Account sold whilst in Dispute" template or something else or ignore.

                      Many thanks NID
                      Last edited by Oct Revolution; 15 June 2011, 09:54.
                      Oct Revolution


                      Any new updates to my diary will be highlighted in RED

                      Comment


                      • Re: October Revolution's UE Diary

                        Do I ignore the last letter Niddy,


                        Thanks
                        Oct Revolution


                        Any new updates to my diary will be highlighted in RED

                        Comment


                        • Re: October Revolution's UE Diary

                          Originally posted by October Revolution View Post
                          Do I ignore the last letter Niddy,


                          Thanks
                          Ignore it, not worth a postage stamp
                          I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                          If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                          Comment


                          • Re: October Revolution's UE Diary

                            Many thanks Nidster



                            best regards
                            Oct Revolution


                            Any new updates to my diary will be highlighted in RED

                            Comment


                            • Re: October Revolution's UE Diary

                              Originally posted by October Revolution View Post
                              Many thanks Nidster



                              best regards
                              I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                              If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                              Comment


                              • Re: October Revolution's UE Diary

                                Originally posted by October Revolution View Post
                                ACCOUNT 9

                                Egg


                                Activity:

                                06/10/10 - CCA Request sent
                                22/10/10 - CCA rec'd (will e-mail to NID for advice)
                                25/10/10 - "T&C's rec'd" Letter sent to Egg
                                04/11/10 - Letter rec'd for last; Egg looking into complaint, may take upto 8 weeks
                                23/11/10 - Reply from Egg ref my complaint:- "the docs provided constitute a true copy of agreement; now satisfied my request for CCA the complaint is now closed; regular monthly payments should continue". NID says bog standard letter ignore for now.

                                25/01/11 - Letter rec'd from Clarity "
                                ...been instructed by EGG to make arrangements with you to repay above amount……are prepared to offer 15% discount as F&F…and will remain open for 7 days…if unable to pay contact them to agree payment plan….If we do not hear from you will consider options available to us…..inc. rep. visiting or where agreement remains legally enforceable, recommend to client that their solicitors be instructed to commence legal action” Nid says to send "Threat o Gram before action" letter.

                                27/01/11 - Above letter sent


                                02/02/11 -
                                Calls received daily from Clarity - Ignoring/Not answering.
                                08/02/11 - Letter rec'd from Clarity:“we wrote recently but note we have not reached an agreement with you…your acc is in default and full balance is payable immediately….if the agreement remains legally enforceable we will consider recommending our client/solicitors commence legal action.. if you ignore this letter further recovery action will take place…to prevent this pay balance/arrange repayment by installments via web site; call; e-mail; send cheque”

                                10/02/11 - NID says ignore last as letter crossed with my letter of 27/01/11


                                18/02/11 - letter rec'd from Clarity: “thank you for your recent letter…..we have requested further info from EGG and will be in contact once we have received a response”. Assume it’s in response to my letter sent to them on 27/01/11 “threat o gram before legal action”. I will just file and wait to see what happens next.


                                morning Niddy,

                                I have an update to the above account:

                                UPDATE: 27/06/11:

                                letter rec'd today from Fredrickson International Ltd:

                                “….instructed by Egg to collect outstanding balance….you have failed to pay outstanding balance despite repeated requests….full payment now due to avoid further action….contact us IMMEDIATELY to discuss this matter….payment should be made to Fredrickson International LTD….”



                                Not heard anything for this account since 18/02/11. Do I need to send account sold whilst in dispute or something else/ignore.

                                I'm also getting quite a few call from them - 6 so far today but not answering them.

                                Many thanks,

                                Last edited by Oct Revolution; 27 June 2011, 09:50.
                                Oct Revolution


                                Any new updates to my diary will be highlighted in RED

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