New and confused

[samsmum]

Re: New and confused

Will do thanks. Have a great Bank holiday everyone.

Couldn't find a smiley for Easter!

Do i get an easter egg for 1000 posts??

[Never-In-Doubt]

Re: New and confused

Just received a letter from Fredericksons to say Lowells have passed the account on to them.

good for Freds - ignore it

[samsmum]

Re: New and confused

Letter from Lowells re Capital One, balance £123. As i've failed to pay decided to send account to another dca who will want full amount owed and i will not get any discount. So to resolve this once and for all....make us an offer. Can pay any amount i can realistically afford by monthly instalments
Previously offered 20% which they refused

Just received a letter from Fredericksons to say Lowells have passed the account on to them.

[samsmum]

Re: New and confused

Will do thanks

[Deepie]

Re: New and confused

Update. Should i continue to ignore?

continue to ignore........

[samsmum]

Re: New and confused

PAYDAY LOAN
07/2011
£420
DUE ON FRI 09/09/2011
25/09/2011..First Notice letter received
19/10/2011..Second Notice letter received
17/11/201..E mail received. Tells me i'm a valued customer and they want to help. 26 days to pay or they will consider further action. Cant renew my loan until sorted???
12/12/2011..Email received. 2 days to pay else they'll take it as a refusal to pay and pass to third party. I am however still a valued customer!!
20/12/2011..email received offering me 50% discount if paid by 23rd Dec
29/02/2012..Letter from Mackenzie Hall. Instructed to collect. Payment deadline noon 2nd March. Would prefer amicable settlement but will not hesitate to take further action as appropriate
25/03/2012..Letter from Mackenzie Hall. Coming to assess my doorstep and collect the field or may advise clients to issue a ccj,Niddy says ignore
05/04/2012..Email from Mackenzie Hall..Our clients have 3 offers to resolve outstanding account. One off payment of £280,3 payments of £115(£345) or 6 payments of £72 (432). Balance is £432!!

Update. Should i continue to ignore?

[samsmum]

Re: New and confused

Enclose this:

[Never-In-Doubt]

Re: New and confused

I'll get that sorted and sent today. At least they're asking for confirmation of where it should go i guess so hopeful i will get it. Shouldn't have happened though as you say.
Thanks again . Will keep you updated

You ought to add a bit regards that saying:

"The payments ought to be going to the account that I requested within the claim form, is it that difficult to go and read my claim form and check the details? For clarity, and in the hope of speedings things up please see below the CORRECT details:.... "

[CleverClogs (RIP)]

Re: New and confused

Noooooooooo

It was just fair comment.

[samsmum]

Re: New and confused

I'll get that sorted and sent today. At least they're asking for confirmation of where it should go i guess so hopeful i will get it. Shouldn't have happened though as you say.
Thanks again . Will keep you updated

[Never-In-Doubt]

Re: New and confused

Enclose this:

Noooooooooo

Bad cloggy

[CleverClogs (RIP)]

Re: New and confused

Thanks Niddy, will do. Also had a letter regarding my ESA going into wrong account. They want confirmation i still hold the account,whether the payments have been received by them,whether i have access to the funds and if not ,why not.Also details of the account it should have gone in

Enclose this:

[Never-In-Doubt]

Re: New and confused

Thanks Niddy, will do. Also had a letter regarding my ESA going into wrong account. They want confirmation i still hold the account,whether the payments have been received by them,whether i have access to the funds and if not ,why not.Also details of the account it should have gone in

Hiya

Ok so you'd respond as follows (sort of).....

I do not know if the account is live or not as I have not used it for many months if not years. However the fact remains I did not provide those details when I made my claim and due to your over zealous processing staff not doing their jobs properly, you've actually put me into an extreme financial hardship situation.

Unless this matter is addressed asap then you leave me no alternative but to report it to my local MP to highlight your shortcomings.

I never received any payment because you paid it into the wrong account. The underlying principle here is YOU made the error therefore you simply recall the funds from the bank and if you can't then that is your own fault. I provided correct details on my claim, did the processors use those details or did they cut corners?

No I do not have access to that account or any funds you believe you paid into it. It is an old account that is not used by me and I do not have a card or any records pertaining to that account. If I did do you think I would be complaining like this?

I await my payment asap.

[samsmum]

Re: New and confused

Thanks Niddy, will do. Also had a letter regarding my ESA going into wrong account. They want confirmation i still hold the account,whether the payments have been received by them,whether i have access to the funds and if not ,why not.Also details of the account it should have gone in

[Never-In-Doubt]

Re: New and confused

Update. Should i respond to this please?

wait till 8th and see what they say then yea?