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Re: Smallpaws UE Diary
Original creditor M & S Personal loan - NCO Arrow have closed this account and will not persue.
30/01/13 - Sold to Arrow Global
31/05/14 - Letter sent advising of Hubby's condition and change of payment
No response as yet
02/12/14 - CCA letter sent
09/12/14 - Reply from them returning PO
”We acknowledge your request for documentation pursuant to the CCA a974.
We will process your request for documentation from the originating creditor and will revert in due course.
All collection activity will be suspended pending provision of the documentation.”
04/02/15 - Copy of agreement received balance now £7957.78
They say they are going to outsource the debt to a third party specialist and will accept payments in the meantime should I wish to make them.
The amount which will become payable comprise interest and costs, depending on what enforcement action is taken against hubby.
01/06/17 - Letter from NCO Resolve who have taken over this account from Arrow Glocbal.
They state"the account has been placed within our specialist Resolve department which is a specialist programme to manage accounts where customers have appointed a third party representative to deal with their finances or are either in financial difficulty.
08/06/17 - sent a copy of the letter Undercover Elsa wrote requesting them to consider a write off of the account due to the circumstances.
03/05/18 - letter received from NCO
We are writing to you with regard to the above file in which we are managing on behalf of our client Arrow Gobal. As per a previous request we have recently had response to confirm that Arrow Global have made the decision to write off the remaining balance.
PLease allow this letter to serve as confirmation that this file has been closed with us and our client permanently.
Yippee!
Many thanks to all at the forum who have helped us get this.
Original creditor M & S Personal loan - NCO Arrow have closed this account and will not persue.
- Type of account Credit Card
- Date commenced 30/04/2003
- Approx balance £7961.78
- Date last paid 27/10/14
- Are you on arrangement or not paying DMP with Step Change
- Status added to DMP 19/07/2007
30/01/13 - Sold to Arrow Global
31/05/14 - Letter sent advising of Hubby's condition and change of payment
No response as yet
02/12/14 - CCA letter sent
09/12/14 - Reply from them returning PO
”We acknowledge your request for documentation pursuant to the CCA a974.
We will process your request for documentation from the originating creditor and will revert in due course.
All collection activity will be suspended pending provision of the documentation.”
04/02/15 - Copy of agreement received balance now £7957.78
They say they are going to outsource the debt to a third party specialist and will accept payments in the meantime should I wish to make them.
The amount which will become payable comprise interest and costs, depending on what enforcement action is taken against hubby.
01/06/17 - Letter from NCO Resolve who have taken over this account from Arrow Glocbal.
They state"the account has been placed within our specialist Resolve department which is a specialist programme to manage accounts where customers have appointed a third party representative to deal with their finances or are either in financial difficulty.
08/06/17 - sent a copy of the letter Undercover Elsa wrote requesting them to consider a write off of the account due to the circumstances.
03/05/18 - letter received from NCO
We are writing to you with regard to the above file in which we are managing on behalf of our client Arrow Gobal. As per a previous request we have recently had response to confirm that Arrow Global have made the decision to write off the remaining balance.
PLease allow this letter to serve as confirmation that this file has been closed with us and our client permanently.
Yippee!
Many thanks to all at the forum who have helped us get this.
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