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  • #61
    Re: inneedofhelp UE Diary

    Originally posted by inneedofhelp View Post
    Think it's time for the Doorstep Bugger Off letter...
    Yep get it sent off
    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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    • #62
      Re: inneedofhelp UE Diary

      Originally posted by Never-In-Doubt View Post
      Yep get it sent off
      Thank you Niddy - and blimey that was quick

      Comment


      • #63
        Re: inneedofhelp UE Diary

        Originally posted by inneedofhelp View Post
        Thank you Niddy - and blimey that was quick
        Keep us updated!
        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

        If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

        Comment


        • #64
          Re: inneedofhelp UE Diary

          Update on Barclaycard. CSL have just received the doorstep threat letter. They have previously had Account Sold.

          In response dated 17 Sep from CSL.. rather strange. They say

          "We write in reply to your template letter dated 15th September and reference to English Common Law.

          However iny our letter you made no attempt whatsoever to resolve this matter and we would ask you to profide us with full details of any outstanding dispute and your reason for non payment..."

          They go on to say if you are experiencing financial difficulty blah blah blah and we look forward to hearing from you.

          Do you think they've had enough of Niddy letters haha?!

          I don't think any response is necessary, is it?

          Comment


          • #65
            Re: inneedofhelp UE Diary

            Originally posted by inneedofhelp View Post
            Update on Barclaycard. CSL have just received the doorstep threat letter. They have previously had Account Sold.

            In response dated 17 Sep from CSL.. rather strange. They say

            "We write in reply to your template letter dated 15th September and reference to English Common Law.

            However iny our letter you made no attempt whatsoever to resolve this matter and we would ask you to profide us with full details of any outstanding dispute and your reason for non payment..."

            They go on to say if you are experiencing financial difficulty blah blah blah and we look forward to hearing from you.

            Do you think they've had enough of Niddy letters haha?!

            I don't think any response is necessary, is it?
            I Would send this > --->Final Response - Unenforceability (General)
            Last edited by AAD-LinkEditor; 4 January 2012, 05:19. Reason: link replacement
            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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            • #66
              Re: inneedofhelp UE Diary

              Originally posted by in 2 deep View Post
              Sent... Cheers!
              Will let you know what they come back with...
              Last edited by AAD-LinkEditor; 4 January 2012, 05:20. Reason: link replacement

              Comment


              • #67
                Re: inneedofhelp UE Diary

                Finally got a CCA from NatWest. It's only taken them the best part of a year.

                Arrgh just typed a long message and lost it. Here goes again!

                Received are:-

                1. Covering letter justifying what they are sending.

                2. Signed agreement. Looks legit and looks like the correct signature.

                3. Sheet headed "Reverse of Application ... name/address". This looks like it's been added onto the top of a sheet of Ts and Cs. It's only one page and doesn't eg describe late payment charges.

                4. Three sets of Ts and Cs. They are each 2 pages. Last one doesn't look complete as it isn't headed "Credit Agreement" like the other 2 are.

                5. Letter meant to look like the coverign letter that is sent out with your card. It can't be a copy of the original as it's the wrong address for that. Stapled to it is another set of Ts and Cs. The late payment charge on this is £12 so that signals to me this was not the set in force at the time of the agreement. I'm sure it would have been higher (2002).

                6. They have also sent latest statement.

                Really not sure about this. Don't see why they have sent 4 different sets of Ts and Cs and whether that makes any difference.

                There was PPI on this (probably accounts for a quarter to one fifth of the balance they claim (ie about £500 of £2300). We haven't claimed anything as we didn't want to upset the apple cart.

                Advice v welcome!
                Last edited by inneedofhelp; 9 October 2011, 20:31. Reason: Updating the information

                Comment


                • #68
                  Re: inneedofhelp UE Diary

                  Hi inneed of help,

                  Did you just lose the message? It has happened to me numerous times. When you log into AAD, click the little box "Remember me" alongside (to the right) your user name at the log in. That prevents the software from "timing you out" whilst you are typing epistles.

                  regards
                  Garlok

                  Comment


                  • #69
                    Re: inneedofhelp UE Diary

                    Hi inneedofhelp

                    Creditors usually send 2 copies of T&Cs with ccas, those in place when the agreement was taken out and the current T&Cs. I don't know why they sent 4!!

                    Don't panic over it looking legit, it might not be.

                    Have a read of Niddy's advice on what to do with agreements while he's away
                    Let your smile change the world but don't let the world change your smile


                    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                    Comment


                    • #70
                      Re: inneedofhelp UE Diary

                      Originally posted by garlok View Post
                      Hi inneed of help,

                      Did you just lose the message? It has happened to me numerous times. When you log into AAD, click the little box "Remember me" alongside (to the right) your user name at the log in. That prevents the software from "timing you out" whilst you are typing epistles.

                      regards
                      Garlok
                      Thanks Garlock.

                      I confuse myself as two of us (I normally post as MGS, Inneed is my OH and I normally upload his stuff for him) so I only Remember Me, for me if you see! That probably makes absolutely no sense at all. Anyway hopefully it was just a blip as it's not happened before and it's all good typing practice!!

                      Comment


                      • #71
                        Re: inneedofhelp UE Diary

                        Originally posted by pixie View Post
                        Hi inneedofhelp

                        Creditors usually send 2 copies of T&Cs with ccas, those in place when the agreement was taken out and the current T&Cs. I don't know why they sent 4!!

                        Don't panic over it looking legit, it might not be.

                        Have a read of Niddy's advice on what to do with agreements while he's away
                        I've no idea why they have sent 4 apart from maybe they hope that one of them will be the right one I'm not panicking and I'm sorely tempted to write back thanking them for the 4 sets of Ts and Cs and asking them which is the right one...
                        Shall hold off though and check the link you've given. Thanks v much (MGS posting as Inneed).

                        Comment


                        • #72
                          Re: inneedofhelp UE Diary

                          Originally posted by inneedofhelp View Post
                          Finally got a CCA from NatWest. It's only taken them the best part of a year.

                          Arrgh just typed a long message and lost it. Here goes again!

                          Received are:-

                          1. Covering letter justifying what they are sending.

                          2. Signed agreement. Looks legit and looks like the correct signature.

                          3. Sheet headed "Reverse of Application ... name/address". This looks like it's been added onto the top of a sheet of Ts and Cs. It's only one page and doesn't eg describe late payment charges.

                          4. Three sets of Ts and Cs. They are each 2 pages. Last one doesn't look complete as it isn't headed "Credit Agreement" like the other 2 are.

                          5. Letter meant to look like the coverign letter that is sent out with your card. It can't be a copy of the original as it's the wrong address for that. Stapled to it is another set of Ts and Cs. The late payment charge on this is £12 so that signals to me this was not the set in force at the time of the agreement. I'm sure it would have been higher (2002).

                          6. They have also sent latest statement.

                          Really not sure about this. Don't see why they have sent 4 different sets of Ts and Cs and whether that makes any difference.

                          There was PPI on this (probably accounts for a quarter to one fifth of the balance they claim (ie about £500 of £2300). We haven't claimed anything as we didn't want to upset the apple cart.

                          Advice v welcome!
                          I don't want to clog your inbox Niddy as these run to several pages,but as they ahve sent 4 copies of Ts and Cs would it be sensible next course to write back and ask them which is the right one?

                          Comment


                          • #73
                            Re: inneedofhelp UE Diary

                            Letter from Scotcall - looks like NatWest have appointed them. Usual doorstep threat. Have responded with a combination of account Sold and Doorstep threat (this worked a treat with them for my OH's CapOne which they were dealing with).

                            Still not sure what response should send to NatWest themselves regarding their 4 sets of Ts and Cs...

                            Comment


                            • #74
                              Re: inneedofhelp UE Diary

                              Originally posted by inneedofhelp View Post
                              Letter from Scotcall - looks like NatWest have appointed them. Usual doorstep threat. Have responded with a combination of account Sold and Doorstep threat (this worked a treat with them for my OH's CapOne which they were dealing with).

                              Still not sure what response should send to NatWest themselves regarding their 4 sets of Ts and Cs...
                              send this back to Natwest - as it is: ---> CCA Query - Missing Prescribed Terms
                              Last edited by AAD-LinkEditor; 4 January 2012, 05:22. Reason: link replacement
                              I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                              If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                              Comment


                              • #75
                                Re: inneedofhelp UE Diary

                                Originally posted by Never-In-Doubt View Post
                                send this back to Natwest - as it is: ---> CCA Query - Missing Prescribed Terms
                                Thank you Niddy, you are a star, as always. Will get that letter off to them, and have sent Account Sold to the DCA.
                                Last edited by AAD-LinkEditor; 4 January 2012, 05:23. Reason: link replacement

                                Comment

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