Arrow Global - MBNA

[marypoppins]

Re: Arrow Global - MBNA

Moorcroft are a persistant lot!

Had another letter mid April, nothing too concerning as the one paragraph went as follows :- If you do not contact us following receipt of this letter we may have no alternative than to recommend to our clients that they consider possible further debt recovery action against you.

Then another today offering a MONTHLY INSTALMENT OFFER! If we do not respond within 7 days, this may leave us with no option but to recommend to our clients that they consider taking further debt recovery action against you.

Still not very worrying letters but I guess it might be an idea to write and tell them to bog off!

We have written confirmation from MBNA in Oct 2010 that they couldn't comply with the s78 request.

BUT my husband found a letter that we had from Rockwells in June 12 which enclosed a copy of the agreement!

It's a very poor copy and refers to the terms of the agreement which of course were not supplied!

I think it must have been put away at the time because of the MBNA letter and not filed in the folder, it's strange though that other DCA's haven't picked up on this and we're certainly not going to mention it.

I'll try and get it scanned and emailed to Niddy to have a look.

I suppose I could just send a copy of the previous one we sent to Drydens in Oct 12 which states that the s78 wasn't satisfied.

Any thoughts please?

[marypoppins]

Re: Arrow Global - MBNA

So, six months have passed and they have now put Moorcroft on the case.

They offer a 'flexible approach' to repaying the account and have different options..................................I won't bother anyone with the rest but I guess you can work it out.

Anyway, they will be in contact during the next 7 days by letter and/or telephone in order to discuss .......................



Just to remind anyone subbing, we do have written confirmation from the OC that they can't supply the CCA.

[Slickfm]

Re: MBNA - Arrow Global

Had exactly the same this morning. Went in the burning bin.

I received the letter too, think i used it to light the fire.

[Deepie]

Re: Arrow Global - MBNA

You could ask one of Site Team to merge the two threads if that would help you to keep track of things

Will do thanks.

Done.....

[marypoppins]

Re: Arrow Global - MBNA

You could ask one of Site Team to merge the two threads if that would help you to keep track of things

Will do thanks.

[PlanB]

Re: Arrow Global - MBNA

I'd forgotten that I'd already started this thread and now started another!

http://forums.all-about-debt.co.uk/s...A-Arrow-Global

You could ask one of Site Team to merge the two threads if that would help you to keep track of things

[marypoppins]

Re: Arrow Global - MBNA

I'd forgotten that I'd already started this thread and now started another!

http://forums.all-about-debt.co.uk/s...A-Arrow-Global

[MrsD]

Re: MBNA - Arrow Global

there are rules when you mess around pretending it marketing

http://www.ico.org.uk/for_organisati...-checklist.pdf

[PlanB]

Re: MBNA - Arrow Global

When you get to my age you tend to become ultra cynical. So I wonder whether this letter about "products and services" with Arrow's partners has anything to do with the £400 million float on the London Stock Exchange that Arrow announced last month. Prior to the float they need to beef up their prospectus for the potential investors.

http://www.cityam.com/article/137885...bal-400m-float

I note that Goldman Sachs is handling the float so who knows what tricks they'll get up to in order to bring in the money

[marypoppins]

Re: MBNA - Arrow Global

Quite agree planB, letter filed for future reference if needed.

[PlanB]

Re: MBNA - Arrow Global

I wasn't planning to do anything with it, do you think it should be responded to?

I wouldn't respond to that letter, but I wouldn't throw it away either. Supposing in future they disclose details of your alleged debt to a third party without your permission, then they may have breached the DPA. You never know when that kind of negative could come in handy

If they already have your permission to reveal your personal data to their "partners" why would they want/need to give you the opportunity to opt out because they could just go ahead and disclose what they like when they like Logic says the only reason they're offering you a chance to be excluded is because they know damn well you're not included.

I'd add that letter to your paper trail file.

[marypoppins]

Re: MBNA - Arrow Global

I'm a bit curious to know what these "products and services" to "help you repay your debt" might be. Are Arrow setting up a system to refer debtors to DMP companies who charge for their services and who will pay Arrow a fee for introducing customers There's definitely more to that letter than meets the eye.

That's a very good point planB, I hadn't looked at it that way.

I wasn't planning to do anything with it, do you think it should be responded to?

Or maybe just wait if anything else happens as it's not threatening in any way and it's taken 12 months to hear from anyone!

[PlanB]

Re: MBNA - Arrow Global

Here at Arrow Global, we sometimes like to work with organisations who offer products and services that we think may help you to repay your debt.

I'm a bit curious to know what these "products and services" to "help you repay your debt" might be. Are Arrow setting up a system to refer debtors to DMP companies who charge for their services and who will pay Arrow a fee for introducing customers There's definitely more to that letter than meets the eye.

[Pixie]

Re: MBNA - Arrow Global

Don't fret Pixie, perhaps your postman is a bit slower than ours!

Maybe. i was going to say that perhaps the lettters take longer to reach this part of the country but alland's had one so maybe I'm just out of favour

Hi Pixie,
You can have mine if your desperate.

Thanks for your kind offer but I'll decline

[helmsman]

Re: MBNA - Arrow Global

I'm feeling left out... Arrow Global bought my mbna but I haven't had a letter.?

Hi Pixie,
You can have mine if your desperate.