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Have you tried a google search?
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Yes, I have searched on Google but very confusing because I found reports saying Intrum have acquired loan servicing platforms Capquest and Mars from Arrow Global. But my creditor is/was Arrow Global and as Intrum have not acquired Arrow Global completely how come Capquest are saying Intrum now own my account as Capquest would only be administrator of my agreement when they were acquired by Intrum. Plus Capquest are still using Arrow Global letter templates.
I obviously need to know who owns this account now.
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Capquest is part of the Intrum Group and is regulated and authorised by the Financial Conduct Authority to carry out certain consumer credit activity. Capquest works with several Collections Partners who may be engaged to support management of your account in the future.1 Jun 2023I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.
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Thank you. If this account goes to court I will trace the creditor at that point.Originally posted by The Tech Clerk View PostComment
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