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Have you tried a google search?
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Yes, I have searched on Google but very confusing because I found reports saying Intrum have acquired loan servicing platforms Capquest and Mars from Arrow Global. But my creditor is/was Arrow Global and as Intrum have not acquired Arrow Global completely how come Capquest are saying Intrum now own my account as Capquest would only be administrator of my agreement when they were acquired by Intrum. Plus Capquest are still using Arrow Global letter templates.
I obviously need to know who owns this account now.
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Capquest is part of the Intrum Group and is regulated and authorised by the Financial Conduct Authority to carry out certain consumer credit activity. Capquest works with several Collections Partners who may be engaged to support management of your account in the future.1 Jun 2023I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.
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Thank you. If this account goes to court I will trace the creditor at that point.Originally posted by The Tech Clerk View PostComment
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Hello,
Re The AA Loan
June 2023 to August 2024 Received numerous telephone calls (I never answer) and texts from Link.
September 2024 Received letter from Link now saying Intrum sold account to LC Asset 2 S.a r.l in January 2023 (Link’s previous letter said the account was previously owned by LC Asset 2 S.a r.l and is being serviced by Link Financial Outsourcing Ltd.). Link goes on to say the account will be passed to Kearns Solicitors in two weeks for legal process to commence if I do not contact them.
**** Already had a letter from Wescot in July 2022 in reply to my CCA request saying Intrum have advised they are unable to obtain statements or copy of agreement for this account and they have also withdrawn account from Wescot. So how can Kearns proceed with legal process with no agreement? ****
Do I need to send a CCA request this time to Link or LC Asset 2 S.a r.l or do I wait for Kearns letter and send CCA request to them or perhaps just a letter saying Intrum could not produce an agreement or indeed any paperwork whatsoever.
Thank you
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Hello,
Regarding post above I have not received anything from Kearns Solicitors but Link are trying to contact me still.
Shall I send a CCA request now to Link or do I wait for Kearns letter and send CCA request to them?
Or should I contact JCS Solicitors?
Thank you.
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