capquest

[oldgrey]

Re: capquest

resent as not sure whether you recieved them

thank you never in doubt

[Never-In-Doubt]

Re: capquest

well today i've recieved two letters one from capquest saying its apparant they need to start litigation and naming a case handling supervisor and giving me till the 10th november to pay up they are offering me 20% off and i can pay it off in three months.

The other letter is from capital one itself saying they had recieved my letter * i sent a letter informing them that they hadnt sent the correct docnuments etc they thanked me for my letter and said they would investigate but it would take upto 4 weeks to doit it sometimes it can take longer than 4 weeks and if so they would contact me again. They also asked me to be patient while this was ongoing. it looks like a standard letter that can be sent out advoc.

hmmm so the two letters don't exactly match up although both were sent on the same day. I would assume that capquest don't know about the capital one letter which obviously still puts the account in dispute so they shouldn't be taking this further step by setting a 10th of november date etc.

I won't be sending any reply until early next week if you want i can send both letters for you to look at.

thank you

Hiya, sorry for the delay i've been busy so don't always reply daily - bear with me if I don't get back to you.

Regards to the email, yep got it first time. If I never i'd post on your thread that I never received one

However, regards to CrapQuest you ought to send the following back to them: ---> viewtopic.php?p=2318#p2318 enclosing a copy of the Crappy1 letter. As Crappy1 are looking into things for you CrapQuest cannot take any action (and they know this as well).

Have they sent the agreement yet - I cannot remember checking an agreement for this?

[oldgrey]

Re: capquest

Don't apologise your helping us so no worries on that score hope you were busy having fun rather than work.

Yes they have sent back the cca but it was only my signiture without the terms i'll send it again later today

I replied to capital one saying that wasn't the true copy etc and then they repsonded with the letter dated 28th october saying they would investigate and get back to me. Its a standard letter so in due course captial one will come back saying they have sent it and they have satisfied the request.

But since capital one are still looking into it capquest can't go forward so they shouldn't have sent out the letter. But its only a stalling game

I sent capquest a letter saying it was in dispute along with a copy of the capital one letter.

[Never-In-Doubt]

Re: capquest

Hiya,

Ok, no need to resend me the agreement - I kinda remember now anyway, thanks. Basically just send off what I previously advised, that will sort this side of things temporarily....

Its been work on here that i've been doing, unfortunately!

[oldgrey]

Re: capquest

I got my final response from capital one saying they have now fully complied with my request. its legal etc etc

No letter by capquest but i assume that will follow shortly.

I went back and read the stuff they sent

The signiture is mine but i thought i'd been with capital one for much longer than just 2004. which is the date of the form they sent. Would a sars be of any help i know its ten pounds but what information would they send or should i have done this at the start of this process ?

[Never-In-Doubt]

Re: capquest

Don't worry - no need for a SAR, it'll be unenforceable as long as you stand up and fight them - keep us updated, don't stress and do not apply for SAR.

[oldgrey]

Re: capquest

Thanks for the reply niddy its much appreciated i've sent you an email to your live.co.uk with information. sorry for being a worry wart and i shall be ready to fight :-)

[Never-In-Doubt]

Re: capquest

Thanks for the reply niddy its much appreciated i've sent you an email to your live.co.uk with information. sorry for being a worry wart and i shall be ready to fight :-)

Hiya, ok nothing has changed just ignore them - it is and remains unenforceable no matter what they may think.

Just update me as and when anything changes.....

[oldgrey]

Re: capquest

Hi niddy

hope your well

capquest have sent me a letter today bascially the same as before saying if i don't make arrnagements to pay by the 3rd decmeber that it will be passed to the litigation department. they have offered me 20% off.

i thought it had gone quiet recently with capquest lol

[Never-In-Doubt]

Re: capquest

Just ignore them - see what they send back next time! If they send to litigation - fine!

We'll have to sort them as well, won't we...

[oldgrey]

Re: capquest

thanks for the speedy reply :-)

[Never-In-Doubt]

Re: capquest

No problemo

[oldgrey]

Re: capquest

just a quick update regarding my capital one account and with capquest

no further letter has been sent from capquest its all quiet although i'm sure they will be back lol

hope your well

[Never-In-Doubt]

Re: capquest

Hiya ya

Thanks for updating us - no news is good news

Hope you're keeping well, remember to keep us updated

[oldgrey]

Re: capquest

thanks niddy i assume its in the process of being sold on to another company for the new year

still no news which is good do you think they take december off and won't bother people ?
no didn't think so lol