Re: CCAresponse from MBNA / Abbey National - is this enforceable>
Hi all
Not much of an update from me but thought I would keep you in the loop. I sent the missing PT template letter on 23/02. Several phone calls over the next few days from PRA. Each call they were advised they did not have permission to hold our telephone number or call us to discuss this matter. Advised them to put their query in writing and DH would respond. Letter received which says they tried to contact us several times by phone to speak about this matter. Asks us to contact them to discuss the account. Sending back a response tomorrow which says told you not to phone - read our letter re missing PT and remove any contact numbers from your database.
Hi all
Not much of an update from me but thought I would keep you in the loop. I sent the missing PT template letter on 23/02. Several phone calls over the next few days from PRA. Each call they were advised they did not have permission to hold our telephone number or call us to discuss this matter. Advised them to put their query in writing and DH would respond. Letter received which says they tried to contact us several times by phone to speak about this matter. Asks us to contact them to discuss the account. Sending back a response tomorrow which says told you not to phone - read our letter re missing PT and remove any contact numbers from your database.
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