Re: Confused help please
Hi all,
CABOT again, I just don't seem to be able to get through to these people.
After their last letter in April I again informed them that they had again failed to comply to my CCA requests and my letters explaining that this was a LOAN account that had been amalgamated into an overdraft. But it just seems it's falling on deaf ears.
I have received a reply today from my last letter to them in April and they state as they are unable to contact me it may be that I need some help to understand this account more. NO I DON'T. If I am experiencing difficulties then they will spend some time to understand my personal situation and set up a payment plan for me as they are experienced in helping thousands of customers to being debt free each month. LOL
We need to talk to you as the balance needs to be cleared and this could affect my credit file and any new credit.
Once we know your financial situation we will help you with free advice for this and any other budget planning I need.
NO THANKS.
I have sent CCA requests to them, they replied with This is a current account overdraft so CCA does not apply.
informed them this was not the case, but the only replies I get now is PAY UP.
Sent SAR to Coop Bank. They said account to old it's from 1999 and paperwork was no longer available.
Any advice what to do next please as I'am really worried about this
Hi all,
CABOT again, I just don't seem to be able to get through to these people.
After their last letter in April I again informed them that they had again failed to comply to my CCA requests and my letters explaining that this was a LOAN account that had been amalgamated into an overdraft. But it just seems it's falling on deaf ears.
I have received a reply today from my last letter to them in April and they state as they are unable to contact me it may be that I need some help to understand this account more. NO I DON'T. If I am experiencing difficulties then they will spend some time to understand my personal situation and set up a payment plan for me as they are experienced in helping thousands of customers to being debt free each month. LOL
We need to talk to you as the balance needs to be cleared and this could affect my credit file and any new credit.
Once we know your financial situation we will help you with free advice for this and any other budget planning I need.
NO THANKS.
I have sent CCA requests to them, they replied with This is a current account overdraft so CCA does not apply.
informed them this was not the case, but the only replies I get now is PAY UP.
Sent SAR to Coop Bank. They said account to old it's from 1999 and paperwork was no longer available.
Any advice what to do next please as I'am really worried about this
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