Midland Bank Loan Credit Protection Insurance

[SXGuy]

Re: Midland Bank Loan Credit Protection Insurance

I would have thought the email would have changed to HSBC whatever it is, would they still have a midland bank email addy?

EDIT: just noticed a thread on CAG and someone sent the questionaire in feb and didnt receive an offer till the following may, thats what, 13 weeks? didnt think they could take that long!

[di30]

Re: Midland Bank Loan Credit Protection Insurance

Ok, if they had changed to a HSBC email addy, I have the CEO one here.......

chiefexecutivehsbcbank@hsbc.com

When I was in contact with them last year, they did always get back to me the following day, if not the same day.

[SXGuy]

Re: Midland Bank Loan Credit Protection Insurance

Thank you Di ill email them monday with a chaser letter and see what they say, thanks.

[di30]

Re: Midland Bank Loan Credit Protection Insurance

Thank you Di ill email them monday with a chaser letter and see what they say, thanks.

Your very welcome, and the best of luck.

[diddlydee]

Re: Midland Bank Loan Credit Protection Insurance

I will double check but up to now only come up with this, but not sure it it belongs to the UK......

custserv@midlandnb.com

and

Info@midlandnb.com

Trying to find the CEO addy.

lol saying that I don't think they have any of these banks apart from in Britain, or do they??

These email addresses definitely do not belong to anyone from the former Midland Bank PLC. HSBC now own them, so yes, HSBC email addresses should be used.

[The Tech Clerk]

Re: Midland Bank Loan Credit Protection Insurance

HSBC
Stuart Gulliver (managingdirectoruk@hsbc.com)
St Magnus House
3 Lower Thames Street
London
EC3R 6HA


HSBC like others are very reluctant to publish E.Mail addresses

But the above was published in an article somewhere.

[The Tech Clerk]

Re: Midland Bank Loan Credit Protection Insurance

managingdirectoruk@hsbc.com

suggest mark E.Mail "For Addressee Only"

[SXGuy]

Re: Midland Bank Loan Credit Protection Insurance

Will do thanks!

[SXGuy]

Re: Midland Bank Loan Credit Protection Insurance

Have emailed them today, 8 weeks up tomorrow.

Will let you know the outcome.

[SXGuy]

Re: Midland Bank Loan Credit Protection Insurance

ok got a reply pretty quickly

"Dear XXXXXX

Thank you for your e-mail addressed to our Chief Executive.

Our records show that we issued a written response to you on 1 November, so this should arrive by post very shortly. "

Well. not being funny, but if it was on the 1st, even second class, it would have turned up by now.

So how long should i wait before i email back and say, it never came?

[vossy]

Re: Midland Bank Loan Credit Protection Insurance

ok got a reply pretty quickly

"Dear XXXXXX

Thank you for your e-mail addressed to our Chief Executive.

Our records show that we issued a written response to you on 1 November, so this should arrive by post very shortly. "

Well. not being funny, but if it was on the 1st, even second class, it would have turned up by now.

So how long should i wait before i email back and say, it never came?

I would email them back now - that's plenty of time for a simple letter to arrive, keep chasing.

[The Tech Clerk]

Re: Midland Bank Loan Credit Protection Insurance

ok got a reply pretty quickly

"Dear XXXXXX

Thank you for your e-mail addressed to our Chief Executive.

Our records show that we issued a written response to you on 1 November, so this should arrive by post very shortly. "

Well. not being funny, but if it was on the 1st, even second class, it would have turned up by now.

So how long should i wait before i email back and say, it never came?

Hon Wong Shame Bank usually 10-14 days !!

[Turboman]

Re: Midland Bank Loan Credit Protection Insurance

Hi Guys.

Come over to my mothers this morning, to see she had found an old loan from the Midland Bank dated 21st December 1998.

On this agreement there was Credit Protection Insurance, which as i understand is what they call PPI today.

Really what im looking for is some advice on what to do next.

Principle loan was £11143.16

The credit protection insurance part is as follows:

Amount of premium inc IPT £1314.89
Amount of Loan £1310.00
Total Charge for Credit: £407.36 (14.9%)
Total amount payable £1717.36

Which breaks down to
Intital payment of £35.70
Then 47 payments of £35.78.

Is this too far back for my mother to claim? if not, whats the next step?

I know that you are working with my friend di30 re the procedures to activate the obtaining of the data and the claiming process but for interest I detail below the figures involved:

I have extrapolated that your overall premium was in fact £340.13 and have put the figures into one of my spreadsheets -- claim calculated up to 31/12/12 and I deduce

• Refund of PPI premiums £1,717.44 (this includes the PPI Premium and associated interest)
• 8% Compensatory interest on each payment from date of payment £1,648.10
• Overall refund expected as at 31/12/2012 if an upheld successful claim £3,365.54

Please note we don't mention the figures in our claiming letter--it is up to the bank to produce it's figures--my methods are so we can predict the expected offer or check it when received

SXGUY.xls

Turbs

[di30]

Re: Midland Bank Loan Credit Protection Insurance

Wow, hiya Turbo.
Nice to see you back.

And thank you, your a diamond x

[SXGuy]

Re: Midland Bank Loan Credit Protection Insurance

Thanks for that Turbo, looks like my calculations were about right then.

Ive still not yet received the letter which they claim was sent on the 1st November.

I emailed HSBC again this morning, and asked for it to be faxed over as this is now urgent, am yet to receive a response to that email, or a fax.