Could they be UE?

[Never-In-Doubt]

Re: Could they be UE?

I reckon £300 in F&F is good here - want me to do the template for you mate?

[SA Gold]

Re: Could they be UE?

Crafty the way they say to report to police if it isn't you who has used the account. Shame you ain't going to fall for that
What you going to knock them down to?

[pooky2483]

Re: Could they be UE?

Well, they've replied at last and they've given figures for F&F but not happy with the amount, gonna knock em down.

Re-edited personal details out.

[Never-In-Doubt]

Re: Could they be UE?

If they are not listening to the OP in regards to stopping the DCA's chasing the debt, then it could be said that trying to initiate an internal complaint would fall of death ears as well.

Well if the OP raised a formal complaint and the lender decided that they had already dealt with it and previously issued a final response then they will ignore any future letters.

That said, in such cases you can go straight to the FOS - but it is best to complain to the business once and then sit out 8 weeks so the FOS don't try and go against you by citing that you've not given the business time to respond.

[SXGuy]

Re: Could they be UE?

If they are not listening to the OP in regards to stopping the DCA's chasing the debt, then it could be said that trying to initiate an internal complaint would fall of death ears as well.

[ScabHunter]

Re: Could they be UE?

At the moment, I'm gathering all the correspondence they sent me and the letters I sent them so I can compile them into a PDF to send to the FOS and write to the MoJ about them.

If you are going to the FOS, make sure you follow the correct procedure. The FOS will not consider any complaint unless you've already gone through the internal procedure of the organisation you are complaining about.

SH

[pooky2483]

Re: Could they be UE?

At the moment, I'm gathering all the correspondence they sent me and the letters I sent them so I can compile them into a PDF to send to the FOS and write to the MoJ about them.

[pooky2483]

Re: Could they be UE?

I don't believe it, Fredrickson have sent me another letter, threatening me this time.

[The Tech Clerk]

Re: Could they be UE?

Guessed it might be they are Tossers> how can one take them seriously when they act like a 2 year old.

[pooky2483]

Re: Could they be UE?

Is this the letter that arrives after the please pay by date?

Yes, I think it was.

[The Tech Clerk]

Re: Could they be UE?

Is this the letter that arrives after the please pay by date?

Letters from them seem to state pay by i.e. 7 days but letter arrives after the 7 days of the date of their letter.

[SA Gold]

Re: Could they be UE?

Just a thought, but if they continue to charge you for letters, then if it was me, I would also start charging them for your time replying.

That way you are building up a very nice counterclaim should it go that far.

If they believe they have a right to charge you, then they can not deny your right to charge them back for your time and effort.

They cant have it both ways, so either there charges fail or stand, in which case so do yours.

Id make the charges a nice little sum that clears the balance as well LOL

Once you have informed them that all further communication will be subject to a charge, invoice the assholes and demand payment.

Good call!

[SXGuy]

Re: Could they be UE?

Just a thought, but if they continue to charge you for letters, then if it was me, I would also start charging them for your time replying.

That way you are building up a very nice counterclaim should it go that far.

If they believe they have a right to charge you, then they can not deny your right to charge them back for your time and effort.

They cant have it both ways, so either there charges fail or stand, in which case so do yours.

Id make the charges a nice little sum that clears the balance as well LOL

Once you have informed them that all further communication will be subject to a charge, invoice the assholes and demand payment.

[SA Gold]

Re: Could they be UE?

Nice letter there Pooky . Be interested to see what comes back!

[pooky2483]

Re: Could they be UE?

So, I tell JDW off AGAIN...