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  • Originally posted by Rosebud View Post
    I wonder if someone could answer a couple of questions for me ? I agreed a partial settlement with Santander in 2011 , I have been getting statements from them ever since ? They have written off the remaining balance , just wondering why I still get the statements.

    Another question , the last payment I made via CCA was October 2018, when does the 6 year period commence?

    Many thanks.
    as long as the balance is showing Nil. i wouldn't worry, just keep hold of any letters of proof of part settlement, with write off of balance.

    SB is taken 6 years from last payment or acknowledment + 1 month, but the longer it is left the better.

    I have some that have been SB for 3/4 years, but some still like to write to me.
    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

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    Comment


    • Originally posted by nightwatch View Post

      as long as the balance is showing Nil. i wouldn't worry, just keep hold of any letters of proof of part settlement, with write off of balance.to be honest I don’t think I received a letter confirming that it was partial settlement , I will need to check. I have reference number etc from the call.

      SB is taken 6 years from last payment or acknowledment + 1 month, but the longer it is left the better.

      I have some that have been SB for 3/4 years, but some still like to write to me.
      Hi NW thank you for your reply, the outstanding balance isn’t recorded as nil, it’s the balance left from the partial settlement.

      oh thank you I wasn’t sure what date that SB would start.

      Thank you.

      Comment


      • Originally posted by Roger View Post
        Now out of interest that Letter advising of Transfer does it say whom from in Idem? Or is it just Idem Servicing?
        Hoist Finances UK Holdings 3 Limited isn't registered with FCA


        Lets start with Hoist Finances UK Holdings 3 Limited (part of Hoist Group)
        https://www.companysearchesmadesimpl...ngs-3-limited/
        Notice their website = http://www.robinson-way.com/

        Robinson Way (part of Hoist Finance Ltd)

        But your diary shows "..10/18: letter from Idem stating they are unable to supply me with a cope of CCA......" Keep that letter very Safe

        I should file this away for the moment and wait and see what happens next!

        Hi Roger, I have just checked the letter is from Idem Servicing.
        Oh I have indeed securely filed the letter away.
        Thank you for taking the time to reply.

        Comment


        • Originally posted by Rosebud View Post
          the outstanding balance isn’t recorded as nil, it’s the balance left from the partial settlement.

          oh thank you I wasn’t sure what date that SB would start.

          The Statute Barred clock will run from last payment, acknowledgement of the debt, or Default - which ever is the latter.

          I'm not sure whether your SB question is in relation to your Santander part-settled debt or another debt?

          Can you quote the debt which needs your answer to make sure you get the right information.

          Di

          Comment


          • Originally posted by Diana Mayhew View Post


            The Statute Barred clock will run from last payment, acknowledgement of the debt, or Default - which ever is the latter.

            I'm not sure whether your SB question is in relation to your Santander part-settled debt or another debt?

            Can you quote the debt which needs your answer to make sure you get the right information.

            Di
            Hi Diane , thank you for your reply. I didn’t include the Santander one as I had agreed a reduced settlement , I wasn’t expecting the ‘statements’ to continue for such along time, showing the outstanding sum which they agreed to write off. ?

            The SB question was in relation to my other accounts.

            Many thanks.

            Comment


            • Hi, I agreed a partial settlement with Santander in 2011.
              Each year since then I have received a statement of the sum which was left after I paid the settlement. I have just received another one.

              Is there anything I can do to stop them sending these ‘statements’. ? thank you all in advance.
              Hoping someone can help.

              Comment


              • Originally posted by Rosebud View Post
                Hi, I agreed a partial settlement with Santander in 2011.
                Each year since then I have received a statement of the sum which was left after I paid the settlement. I have just received another one.
                Is there anything I can do to stop them sending these ‘statements’. ? thank you all in advance.
                Hoping someone can help.
                Does this debt appear on your Credit reports?
                2011 the Debt or what was left should be Statute Barred by say 2017/18!

                Have you at anytime since 2011 contacted Santander?
                The reason I ask is this could be construed as acknowledging the Debt and restarting the Statute Bar Clock.

                Restarting the Clock is the reason for not corresponding with Santander!
                If in doubt simply file away the statement an sit on your Hands!

                Comment


                • [ = ;n1534349]

                  Does this debt appear on your Credit reports?
                  2011 the Debt or what was left should be Statute Barred by say 2017/18!

                  Have you at anytime since 2011 contacted Santander?
                  The reason I ask is this could be construed as acknowledging the Debt and restarting the Statute Bar Clock.

                  Restarting the Clock is the reason for not corresponding with Santander!
                  If in doubt simply file away the statement an sit on your Hands!no there is nothing now on it.

                  [/QUOTE]
                  Hi Roger,
                  No there is nothing now on my credit report. No I have not contacted Santander.
                  The debt was partially settled and at time they said that no future claims would be made.
                  I am not receiving anything but a statement, it’s just annoying me that they send one.
                  Want to put the file away for good.

                  Thank you.

                  Comment


                  • Originally posted by Rosebud View Post
                    [ = ;n1534349]

                    Does this debt appear on your Credit reports?
                    2011 the Debt or what was left should be Statute Barred by say 2017/18!

                    Have you at anytime since 2011 contacted Santander?
                    The reason I ask is this could be construed as acknowledging the Debt and restarting the Statute Bar Clock.

                    Restarting the Clock is the reason for not corresponding with Santander!
                    If in doubt simply file away the statement an sit on your Hands!no there is nothing now on it.
                    Hi Roger,
                    No there is nothing now on my credit report. No I have not contacted Santander.
                    The debt was partially settled and at time they said that no future claims would be made.
                    I am not receiving anything but a statement, it’s just annoying me that they send one.
                    Want to put the file away for good.

                    Thank you.
                    [/QUOTE]

                    Ok
                    My reason is because as @di and @Jo have advised that the Statute Bar start date can be an issue.
                    Hence being sure on dates and Default Notices and latest payments etc..

                    If you have the Santander Letter reference the partial settlement and your evidence of payment of the amount.
                    I would simply send them a copy of these and requesting they cancel these statements!

                    Comment


                    • Originally posted by Rosebud View Post
                      I agreed a partial settlement with Santander in 2011.
                      Each year since then I have received a statement of the sum which was left after I paid the settlement. I have just received another one.

                      Is there anything I can do to stop them sending these ‘statements’. ?

                      If your last payment (for whatever reason) and/or acknowledgement to Santander was in 2011 then surely the debt is now Statute Barred?

                      Have you kept evidence of the settlement offer/acceptance?

                      Ignore the statements, and don't engage with Santander.

                      Di

                      Comment


                      • Originally posted by Diana Mayhew View Post


                        If your last payment (for whatever reason) and/or acknowledgement to Santander was in 2011 then surely the debt is now Statute Barred?

                        Have you kept evidence of the settlement offer/acceptance?

                        Ignore the statements, and don't engage with Santander.

                        Di
                        Hi Diane, yes it is Statute barred. I have all the evidence re offer/ acceptance. Not sure why they are continuing to send me yearly statements. I do just file them but was hoping that they would stop.
                        ah well. Thanks for your reply. Hope that your keeping well in this lockdown.
                        best wishes.

                        Comment


                        • Hi

                          It is not just you, i still get annual statements for my Santander current account which became SB at some point in 2018 ( I think)

                          Comment


                          • Originally posted by Rosebud View Post
                            I agreed a partial settlement with Santander in 2011.
                            Each year since then I have received a statement of the sum which was left after I paid the settlement. I have just received another one.

                            Is there anything I can do to stop them sending these ‘statements’. ?

                            Did you get another annual statement from Santander last month or have they finally given up?

                            Post on your thread if you get any hint of the balance of the debt being assigned to a debt purchaser since it was 'part settled', albeit Statute Barred in 2017 from what you say!

                            Di

                            Comment


                            • When a debt becomes statute barred, it means that the creditor cannot take legal action against you. It does not mean the debt no longer exists, so the creditor is entitled to send statements if they so wish and they can still ask for payments. However, you can stop this by writing to them, telling them the debt is statute barred, and that they are to stop contacting you.

                              In this case, depending on how you 'settled' the debt, it may not be statute barred. If you settled the debt yourself, unless you stated otherwise, by making a partial payment you have acknowledged the debt, which restarts the statute barred clock. If the settlement was done via a third party, the situation is different, which is why such settlements are always better done as a third party full and final settlement.

                              Legal Disclaimer
                              I am a Litigation Executive at Joanna Connolly Solicitors a firm which specialises in consumer credit. Any posts I make on the AAD Consumer Forum are for information and discussion purposes only and shouldn't be seen as legal advice. Any advice I provide on the forum is without liability. If you are unsure please seek formal legal guidance or contact your local citizens advice bureau at https://www.citizensadvice.org.uk

                              If you need to contact me you can send me a message by clicking my username or by emailing me at gerry@joannaconnollysolicitors.co.uk or by telephoning 0330 053 9340. If you spot an abusive or libellous post then please report it by Clicking Here.

                              Comment


                              • Originally posted by Rosebud View Post

                                Hi Diane, yes it is Statute barred. I have all the evidence re offer/ acceptance. Not sure why they are continuing to send me yearly statements. I do just file them but was hoping that they would stop.
                                ah well. Thanks for your reply. Hope that your keeping well in this lockdown.
                                best wishes.

                                If you've got evidence of the offer and acceptance, and you say the payment was made in 2011 (by whatever method) then I can't think of any reason why it wouldn't be Statute Barred ten years later.

                                The FCA Handbook CONC 7.15 makes it clear that a business should not chase someone for a debt if they've been told that the reason for not paying is that the debt is SB > https://www.handbook.fca.org.uk/handbook/CONC/7/15.html

                                However, in this case Santander are sending you statements not chasing you for the debt (or are they?).

                                As long as that continues at least you know they haven't sold the balance of your debt to someone else.

                                Di

                                Comment

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