Re: Am I being Harsh on the FOS?
I understand that if a case fails with the Ajudicator then we get the opportunity to have our case passed on to an Ombudsman.
But I do personally feel my Adjudicator failed into looking deep into my case and since his letter at the start of June 2011 stating that he cannot conclude any further as he was unable to establish the relationship from the broker to the lender to the insurer (due to then lack of information), which could have still been easily linked without the documents really.
He then states we do have the opportunity to have our case reviewed by the ombudsman and to give extra time for us to forward more information, (which we did on recently finding the paperwork).
And now that we have found the sufficient paperwork it seems that he is trying to say we are contradicting our case.
Makes me so mad, it was the FOS idea to go the insurer/underwriter direction in the first place back in 2009, because the broker of the loan dissolved, but with the documents we did have on hand then, there seemed to be so many parties involved.
Too much to explain, but now he has the details, he is twisting his words.
Asking questions as if it were a court case!
I understand that if a case fails with the Ajudicator then we get the opportunity to have our case passed on to an Ombudsman.
But I do personally feel my Adjudicator failed into looking deep into my case and since his letter at the start of June 2011 stating that he cannot conclude any further as he was unable to establish the relationship from the broker to the lender to the insurer (due to then lack of information), which could have still been easily linked without the documents really.
He then states we do have the opportunity to have our case reviewed by the ombudsman and to give extra time for us to forward more information, (which we did on recently finding the paperwork).
And now that we have found the sufficient paperwork it seems that he is trying to say we are contradicting our case.
Makes me so mad, it was the FOS idea to go the insurer/underwriter direction in the first place back in 2009, because the broker of the loan dissolved, but with the documents we did have on hand then, there seemed to be so many parties involved.
Too much to explain, but now he has the details, he is twisting his words.
Asking questions as if it were a court case!
Comment