Re: diddlys mums washing machine...
For clarification purposes, the machine came with a one year free warranty, and if you registered the machine online, they did a free extension for an additional year, but for parts only; this isn't a paid for warranty extension.
I haven't gone to trading standards yet, no. On my previous similar issue, I managed to get it resolved by bringing the manufacturer into the mix.
Therefore, my pencilled schedule is as follows:
contact manufacturer to try to resolve
if no joy, contact trading standards
if no joy, small claims court
If anyone thinks I should do any of the above any differently, please feel free to shout
For clarification purposes, the machine came with a one year free warranty, and if you registered the machine online, they did a free extension for an additional year, but for parts only; this isn't a paid for warranty extension.
I haven't gone to trading standards yet, no. On my previous similar issue, I managed to get it resolved by bringing the manufacturer into the mix.
Therefore, my pencilled schedule is as follows:
contact manufacturer to try to resolve
if no joy, contact trading standards
if no joy, small claims court

If anyone thinks I should do any of the above any differently, please feel free to shout

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