My British Gas Complaint with the CEO

[CleverClogs (RIP)]

Re: My British Gas Complaint with the CEO

we done once on someone - and sent of for junk mail via post (fill out form with free postage)

It's even more fun to ask the Mormons to call, giving the victim's name as Hugh Janus.

[5corpio]

Re: My British Gas Complaint with the CEO

easy - just enter all details

we done once on someone - and sent of for junk mail via post (fill out form with free postage)

[Handyman]

Re: My British Gas Complaint with the CEO

Wouldn't it be a pity if he was now to receive all manner of pornographic spam?

Forget the Pornographic Spam, does anyone know how to sign him up to a price comparison site so he gets a load of emails offering him a cheaper quote than BG can offer

I love poetic Justice

[CleverClogs (RIP)]

Re: My British Gas Complaint with the CEO

got an e-mail from Philip Bentley the Managing Director of British Gas ...Anyhoo - this is his e-mail address:

phillip.bentley@britishgas.co.uk

Wouldn't it be a pity if he was now to receive all manner of pornographic spam?

[5corpio]

Re: My British Gas Complaint with the CEO

got an e-mail from Philip Bentley the Managing Director of British Gas (Don't know why, just junk blah blah - about economic times, suppose because they'be lost 100,xxx customers since they put there prices up this year).......Anyhoo - this is his e-mail address:

phillip.bentley@britishgas.co.uk

Actually it would HELP, if they check there files and records that they are sending it to my wrong e-mail address, which changed 'donkies ago' lol

[5corpio]

Re: My British Gas Complaint with the CEO

got an e-mail from Philip Bentley the Managing Director of British Gas (Don't know why, just junk blah blah - about economic times, suppose because they'be lost 100,xxx customers since they put there prices up this year).......Anyhoo - this is his e-mail address:

phillip.bentley@britishgas.co.uk

[pompeyfaith]

Re: My British Gas Complaint with the CEO

Greetings All,

Well I did make comment about this to the CEO in my complaint and I hope it was taken on board in there decision.

Anyway this is most welcome by me.

12 August 2011 Last updated at 11:29

British Gas to suspend doorstep sales

British Gas has said it will end doorstep selling for three months, claiming the format is "outdated".
The company follows Scottish and Southern Energy in stopping the selling style, which was recently criticised by an influential committee of MPs.
The 400 agents employed by British Gas should continue to be employed in advisory roles, a spokesman said.
Watchdog Consumer Focus said many consumers switched to a worse deal after doorstep sales.


More:


http://www.bbc.co.uk/news/business-14505027

[jen_br]

Re: My British Gas Complaint with the CEO

Customer Ref: OU812
Hi Mrs Br,

Just to confirm that I have submitted the application for the default to be removed, which should be completed within the next 5 working days.

If you feel that I can be of any help in the future please do not hesitate to contact me.

Regards

B (email removed to protect employee)

[scottybhoy]

Re: My British Gas Complaint with the CEO

I had my fair share of hassle with those cretins - thankfully it was all before they could trash your credit file - although, that wouldn't have mattered now!

setting up a website seemed to do the trick and being top in google adwords for british gas complaints via a free voucher helped too

Eventually emailed and wrote to Andy Eley about the website and my complaint - seemed to get arses kicked and Centrica were monitoring my website for updates - I know that thanks Google analytics!

These people dont like complaints in the public domain.

Actually had an offer from GMTV to appear on the show with the CEO at the time, needless to say I shat it! If I did go it may have turned into the equivalent of Jeremy Kyle with me and him rolling about the floor hand-bag wrestling

[pompeyfaith]

Re: My British Gas Complaint with the CEO

Thanks Scotty,

Thought you would like that BG certainly did lol

Regards

[scottybhoy]

Re: My British Gas Complaint with the CEO

...I also mentioned that I was a member of this site and that there offer of £20 compensation on each account was taking the piss yes I said exactly those words.

Absolutely brilliant!

[pompeyfaith]

Re: My British Gas Complaint with the CEO

Blimey I remember this one now, so time will tell if jen-br's default is removed, does make you wonder how they can do it for one at the drop of a hat and then give someone else grief.

[Never-In-Doubt]

Re: My British Gas Complaint with the CEO

Jen,

Oh well done this CEO does seem to bring results and no doubt is in a battle to keep the companies reputation.

Not really mate, I am helping 2 people get unlawful defaults removed, BG are digging their heels in summat chronic but then, they do have me fighting their corner so it's not all bad

See example and the severety of my threats, here: ---> British Gas Late Payments affecting Mortgage!

[pompeyfaith]

Re: My British Gas Complaint with the CEO

She is a what?

I'm sure I have one of those around my hot water cylinder!

Well bring as centrica is German perhaps that is the translation to English lol

[pompeyfaith]

Re: My British Gas Complaint with the CEO

Jen,

Oh well done this CEO does seem to bring results and no doubt is in a battle to keep the companies reputation.

Keep those emails safely stored jen in case you need them again.

Regards