Originally posted by MrsH
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Hello, here I am
Niddy is right about it being an Ombudsman issue, and definitely don't call or contact Lowell about it. I'm pleased to see you hung up without speaking to them!
However this situation might work in your favour if there's 'confusion' between the pair of them (i.e. eon and Lowell) about who owes what to whom, if anyone.
Why would eon have made the cheque out to both you and your husband - was the utility account in joint names?
I'll take a look back through your thread and the FOS Decision.
Di
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