Lending Stream

[SaltnVinegar]

Re: Lending Stream

It would be nice to receive a response to my letter dated the 05.01.15.

Yes, but if they don't they are in breach of the conditions of the license issued to them by the FCA, so actually silence on their part doesn't help them, and gives you another stick to beat them with.

What we're doing is building up a case against them using their own (lack of), procedures for dealing with things - it'll benefit you in the long run.

[CleverClogs (RIP)]

Re: Lending Stream

I have received a further two texts from LS today:

Your LENDINGSTREAM payments are over 3 weeks past due.Avoid things getting worse.Please call today on 0203 564 7028 (call charges apply).We can help!

And just received this one!

Settle Now!!Avail Discounts upto 40% on Outstanding Balance to
CLOSE your Lending Stream Loan ID XXX Call now at 0203 564
7028(call charges apply

Cannot believe how these people operate! It would be nice to receive a response to my letter dated the 05.01.15.

The text messages are automated.

To reply to a letter requires a person to read and to respond. Worse, the token Office Intellectual, who can read and write, may be on leave.

[Natty]

Re: Lending Stream

And just received this one!

Settle Now!!Avail Discounts upto 40% on Outstanding Balance to
CLOSE your Lending Stream Loan ID XXX Call now at 0203 564
7028(call charges apply

Cannot believe how these people operate! It would be nice to receive a response to my letter dated the 05.01.15.

[Natty]

Re: Lending Stream

I have received a further two texts from LS today:

Your LENDINGSTREAM payments are over 3 weeks past due.Avoid things getting worse.Please call today on 0203 564 7028 (call charges apply).We can help!

[CleverClogs (RIP)]

Re: Lending Stream

Good God Nid how did you do that ?

Years of practice - and of following a certain football team. space

[nanna58]

Re: Lending Stream

Good God Nid how did you do that ?

[Never-In-Doubt]

Re: Lending Stream

Oh dear

[CleverClogs (RIP)]

Re: Lending Stream

If this has not even landed with an Adjudicator yet then make sure it does. Their role is specifically to determine whether the lender was at fault and if so how, and how can they cease from repeating it in the future.

It is difficult to understand how that might be achieved without the use of a bucket of KY, a pry bar to relieve their evident, multiple cases of cephalo-proctal intromission [1] and at least one whole brain transplant.

[1] capita eorum sunt in ano.

[CleverClogs (RIP)]

Re: Lending Stream

I hate it when the FOS mistakenly think their role is to broker a financial settlement between the firm and the consumer when it's not. Their remit is to investigate complaints made by consumers to assess whether there has been any unfair practice and whether compensation is due as a result.

That FOS person was probably trying to hit some internal target to stifle complaints at source.

Or he/she is hoping, after a stint at the Fobbing Off Service, to be employed once more at a high street bank.

[PlanB]

Re: Lending Stream

I really do not want LS contacting me to discuss payment as the FOS person stated in the email I recieved this morning.

I hate it when the FOS mistakenly think their role is to broker a financial settlement between the firm and the consumer when it's not. Their remit is to investigate complaints made by consumers to assess whether there has been any unfair practice and whether compensation is due as a result.

That FOS person was probably trying to hit some internal target to stifle complaints at source.

It's not their job to act like some marriage guidance counsellor or therapist to get the two of you to reach a mutual understanding and respect for each other. Sod that. Lending Stream is a Pay Day Loan business with questionable ethics.

That's just my cynical view of course.

Plan B x

[Never-In-Doubt]

Re: Lending Stream

Then tell the FOS you felt pressurised to make an offer but now you've had time to relax and having seen their email, you'd rather the lender made no contact whilst the FOS investigation proceeds to an Adjudicator....

That's what I would be doing.....

[Natty]

Re: Lending Stream

Thank you for the responses, I have stressed myself over this, with having other issues going on in my life. I thought by making an offer LS would leave me alone. However I agree with the irresponsible lending issue that SnV has been assisting me on.

However I think that this case should go to an FOS adjudicator. I really do not want LS contacting me to discuss payment as the FOS person stated in the email I recieved this morning.

[PlanB]

Re: Lending Stream

Worse case they find against you - all you do then is do not accept the decision, ie don't sign and return the offer slip. That then puts you back to the position you were at prior to going to the FOS and leaves you open to deal direct with the creditor and/or make a suitable offer to settle and close.

Just my point of view on this.....

That's my viewpoint too.

Making offers can be seen as a sign of weakness by the other side.

I'd be inclined to waste a year of LS' time at the FOS. You'll also get the satisfaction of knowing that they have to pay the FOS £500+ to fund the cost of the investigation

Plan B x

[Never-In-Doubt]

Re: Lending Stream

Yes, remember though that its just a forwarding address - so its not likely to get to their US office for another week or so. Important thing is that you can demonstrate that you sent letters to this office.

Correct.....

Contact Address: Lending Stream, Wisteria Camrose House, 2A Camrose Avenue, Edgware, Middlesex, HA8 6EG, UK | Registered Address: 2711 Centerville Road, Suite 400, Wilmington, DE 19808, USA.| Registered in the State of Delaware,USA | Registration Number: 4124111. CCTA membership number: 860 | BCCA membership number: 5288 | Authorised and Regulated by the Financial Conduct Authority. Interim Permission Number 643942.

[Never-In-Doubt]

Re: Lending Stream

If this has not even landed with an Adjudicator yet then make sure it does. Their role is specifically to determine whether the lender was at fault and if so how, and how can they cease from repeating it in the future. They look at all sides of the argument and unlike a court, which cannot take personal opinions into account, the FOS can. By that I mean that they will try and place themselves in the position of the lender and look at things from the borrowers point of view then they'd put themselves in the position of the borrower. They can assume things and base an outcome on such assumptions so bear that in mind.

I would refer it for an Adjudicator and cease making offers with LS immediately. Deal with the FOS as LS cannot take retaliatory action as a result of a complaint and they cannot enforce whilst it is with the FOS either. If it takes a year or two, great! Don't push for an outcome - save up and then make an offer after a year or whenever the FOS do come back with an outcome.

Worse case they find against you - all you do then is do not accept the decision, ie don't sign and return the offer slip. That then puts you back to the position you were at prior to going to the FOS and leaves you open to deal direct with the creditor and/or make a suitable offer to settle and close.

Just my point of view on this.....