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TTC v Very

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  • The Tech Clerk
    replied
    Re: TTC v Very

    Very - default notice received to-day! ignorant twits, a dispute exist. also latest monthly bill from next door NDR.

    Letter dated 2nd September 2013.= Recived 7th September 2013 by TNT Post - C9 10002.
    Rectify by 16th September 2013.

    Leave a comment:


  • The Tech Clerk
    replied
    Re: TTC v Very

    Originally posted by The Tech Clerk View Post
    chasing letter ready to send off as no reply as yet! and spreadsheet attached with response cost added.

    In their usual way they will no doubt run very soon, usually after 2nd letter, but of course the entry on CRA file for them to get away will have to be removed, or the spreadsheet will increase as we go along.
    Letter sent to-day Recorded Delivery to Morecrap, with spreadsheet showing 1 hour @ £18 + postage etc,

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  • The Tech Clerk
    replied
    Re: TTC v Very

    Originally posted by The Tech Clerk View Post
    04/07/2013 = Thank you for your e-mail about the complaint on your Very account.

    I'm sorry that you have found it necessary to contact us to complain.

    I would like to assure you that all complaints are taken seriously and help us to continually improve customer service.

    We will contact you as soon as we have completed a full investigation of your concerns.

    Should you need to contact us in the meantime please quote the following reference number xxxxxxxxxx in order for us deal with your query efficiently.

    Please find attached a copy of our Financial Services Complaints Procedure leaflet.

    Once again please accept my apologies.
    Did receive a letter from shopdirect stating there are no records of calls to the number I complained about, so NDR etc are not part of them? and to prove the numbers which I stated called my number! well will send as any intecepted are recorded/logged date and time/number called. no calls for a while now, must be worried after that court case for harrasement they all seem to have stopped calling.

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  • The Tech Clerk
    replied
    Re: TTC v Very

    chasing letter ready to send off as no reply as yet! and spreadsheet attached with response cost added.

    In their usual way they will no doubt run very soon, usually after 2nd letter, but of course the entry on CRA file for them to get away will have to be removed, or the spreadsheet will increase as we go along.

    Moorcroft -Vanquis
    Last edited by The Tech Clerk; 7 September 2013, 09:44.

    Leave a comment:


  • The Tech Clerk
    replied
    Re: TTC v Very

    Sending letter to Morecrap, informing them to remove trace on my CRA file as they are not the owners of any agreement, or have any agreement with me, also told them I am charging them for my time if I have to chase them on it.

    Vanquis a/c.


    "!TAKE NOTICE" of "INTENT"

    No authorised search into any of my Credit Files is authorised by me, as you are not the owner of any agreements with me direct, this is an invasion of Privacy,, YOU ARE HEREBY ORDERED TO REMOVE ANY TRACE OF THE SAID SEARCH WITHIN MY CREDIT FILES FORTHWITH!!!!!.

    A FEE OF£30.00 has been recorded onto my spreadsheet, which will record any invasion of MY PRIVACY for which you break,. (Payment within 14 days also the removal of search data within 14 days). Failure will incur further charges including postal charges and £18.00 per hour rate responding/

    Dated this xxxth xxx of August 2013
    Last edited by The Tech Clerk; 18 August 2013, 12:36.

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  • The Tech Clerk
    replied
    Re: TTC v Very

    Originally posted by The Tech Clerk View Post
    Pay by: -23rd
    August

    Minimum payment of £555.64 to reach us by 23/08/2013
    Take 3 payment of £555.64 to reach us by 23/08/2013 (Take note 3 x £555.64 = Full amount owed is only £932
    Includes arrears of £527.20

    Could be interpreted as:- Thankyou for calling us to point out the mistake, but our deceit worked, you have actually made contact, now let us discuss the problem , as we do not like e-mail or letter conversations as we like to try and tie you up in knots!!!

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  • The Tech Clerk
    replied
    Re: TTC v Very

    Pay by: -23rd
    August

    Minimum payment of £555.64 to reach us by 23/08/2013
    Take 3 payment of £555.64 to reach us by 23/08/2013 (Take note 3 x £555.64 = (Full amount owed is only £932)
    Includes arrears of £527.20
    Last edited by The Tech Clerk; 10 August 2013, 07:49.

    Leave a comment:


  • The Tech Clerk
    replied
    Re: TTC v Very

    04/07/2013 = Thank you for your e-mail about the complaint on your Very account.

    I'm sorry that you have found it necessary to contact us to complain.

    I would like to assure you that all complaints are taken seriously and help us to continually improve customer service.

    We will contact you as soon as we have completed a full investigation of your concerns.

    Should you need to contact us in the meantime please quote the following reference number xxxxxxxxxx in order for us deal with your query efficiently.

    Please find attached a copy of our Financial Services Complaints Procedure leaflet.

    Once again please accept my apologies.

    Leave a comment:


  • The Tech Clerk
    replied
    Re: TTC v Very

    ,

    Thank you for your email about the telephone calls.

    We have a specialist team who will look in to this for you. I have forwarded your email to them and they will contact you within the next three days.

    I'm sorry for any delay in resolving your enquiry but we'll be back in touch as quickly as possible.

    Thank you for your patience and I apologise for any inconvenience this may cause.

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: TTC v Very

    Originally posted by The Tech Clerk View Post
    Trying to get template, but is says sign in, also site not on line., also my details signing in incorrect you are not a member yet!
    Apologies, templates (AAD) is locked at the moment.

    Please bear with us.

    Leave a comment:


  • The Tech Clerk
    replied
    Re: TTC v Very

    Originally posted by Deepie View Post
    Should be ok now....


    no stiil the same, I managed to get a template from my douments for now, lucky I had a copy.

    Leave a comment:


  • Deepie
    replied
    Re: TTC v Very

    Originally posted by The Tech Clerk View Post
    Trying to get template, but is says sign in, also site not on line., also my details signing in incorrect you are not a member yet!
    Should be ok now....

    Leave a comment:


  • The Tech Clerk
    replied
    Re: TTC v Very

    Trying to get template, but is says sign in, also site not on line., also my details signing in incorrect you are not a member yet!

    Leave a comment:


  • The Tech Clerk
    replied
    Re: TTC v Very

    Originally posted by The Tech Clerk View Post
    18/06/2013 another of above message left to ring them, amazing always after making some sort of payment then they start again, maybe I should stop point blank.


    and to-day @ 13.36p.m. oh well a letter will go off to the in writing only, as not my phone.

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  • The Tech Clerk
    replied
    Re: TTC v Very

    Originally posted by The Tech Clerk View Post
    NDR SYMPHONIC VOICE left message to ring them, on 01614752875 11.40a.m. sure I will do that NOT! another outfit (Shopdirect own DCA) who ignore e-mails etc.
    18/06/2013 another of above message left to ring them, amazing always after making some sort of payment then they start again, maybe I should stop point blank.
    Last edited by The Tech Clerk; 29 June 2013, 10:09.

    Leave a comment:

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