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  • Originally posted by nightwatch View Post
    Re: Nightwatch & Hubbys Diary of debt

    Nationwide cc
    still with OC
    start date 1998
    balance£8,254.44
    Defaulted April 2007
    prorata payments up to date
    His Nidship has deemed this
    UE thanks Niddy
    27/1/12. letter rec offering part settlement if i pay 25% in 14 days, will not have to pay the rest but will only report part settleed to CRA.don't think so!!
    08/2013 Don't all shout at me but realised I never sent for the CCA on this last year, nor did hubby stop the payments from his account. have done now
    CCA received and sent to His Niddyship but am thinking a missing T&C is in order
    all that they sent was, 2 photocopy's of a signed DD mandate dated 25/08/98 + 09/09/98, copy of signed application [think this was a flyer] with no T+C visible, leaflet of recent T+C

    02/09 missing prescribed terms letter sent

    09/09 letter from NWCCS (05/09) in reply to my Missing PT+C, they say they have provided me with all the information relating to this account in there letter of the 20/08, and they are unable to supply me with any further information.
    I have provided them with no legal basis for disputing the amount owed in respect of the account and they are not willing to engage any longer in protracted correspondence with me. If i fail to make payments to the account Nationwide will enforce the debt in accordance with the Terms and conditions of the account (
    will this be the original T+C that they have not sent) I am to note that if I do not make the required payments and it becomes necessary for them to commence Court proceedings to recover the debt, they will seek costs of doing this from me. They recommend i seek advice from a firm of solicitors or CAB

    04/11 Letter from K.P.R.
    threatening hell and high water if I don't pay Formal Demand for Payment in big bold capital letters will hide until nasty person stops shouting NW collections has passed my account to them,it is important that the debt is repaid so please call 0845xxxxxx within 7 days cutting it fine letter is dated 29/10 NW is now considering taking legal proceedings to obtain a court judgement or decree against you.
    they go on to say costs would be added and that NW or one of its agents would look to enforce by one of the following options
    Charging order
    jointly owned so only a restriction
    warrant of execution will supply my own gallows
    Attachment of earnings I can be unemployed at any time
    Alternatively, your account may be referred to a specialist external DCA now your talking


    06/11 threat of litigation letter sent
    21/11 letter from nwide[18/11]they are sorry i have an issue with my cc account and thank me for telling them, they are investigating my concerns and hope to be in a position to issue their responce by 6/12, if not they will contact me to let me know, they enclose a how to complain leaflet
    11/12 letter from natwide [06/12]Dear Nightwatch, you may recall I wrote to you on 18/11/2013 promising to look into the difficulties you experienced with your. /??????
    My investigations are taking a little longer than anticipated because. ????????
    Thank you for your patience, I should be able to send you a final response by 30/12/1899. ????

    02/01/2014, letter from Nationwide [24/12/13] they thank me for my response to their letter of the 5/9/13 [missing PT]
    from my most recent correspondence he is aware that i feel the debt which is currently on my CC account is UE, He can confirm that the information I requested has been sent to me which is a true reflection of my account.


    He also notes that I requested them to send a photo copy of the signed CCA.When any documentation is received regarding an account they are scanned on to our electronic server, The copy sent to me previously would be the same as a photo copy of the original as per my request.
    As outlined in our previous letter I have the right to refer my complaint to the FOS, should I wish to I have till the 20th Feb 2014, which is 6 months to the date of our previous final response letter. A Smith

    13/01/14 letter from KPR[07/01] DISCOUNT ON OUTSTANDING BALANCE WITHOUT PREJUDICE
    We are able to offer you the opportunity to settle the debt by paying a significantly reduced one off discounted sum
    50p ?
    The benefits to you of doing this are:
    Nationwide or one of it's agents will not make a claim for a court judgment or decree against you
    Legal costs will not be added to the outstanding debt
    It will greatly improve your chances of obtaining future credit as we will update your credit file to reflect our
    amicable agreement don't want it updating, it's not showing on my credit file
    Your account will be closed and the remaining balance written off
    To take advantage of this offer please phone xxxxxxxto discuss what discount is available, this offer will remain open for 7 DAYS 0nly. If the debt remains outstanding you will receive a Final Notice demanding payment of the full balance
    why is it always 7 days, only gives me till tomorrow

    25/01 letter from KPR dated 21st, FINAL NOTICE,

    we recently advised you of our involvement in the recovery of your debt [jan 2012]
    you failed to take the action requested in our previous correspondence


    Your debt has now become a priority case and I cannot allow this to continue
    You must call me within the next 7 days with an acceptable offer to repay the outstanding balance
    If you do no not I will refer your account to a debt collection agency to pursue you for this outstanding debt,
    wonder if she has a whip??

    22/02, undated letter from Nationwide,Management of your account will now be carried out on our behalf by............Fredrickson International Ltd
    You will need to ensure all communications are made directly with them in the future,
    Will await the begging letter from Freds
    07/03 have received the YOU MUST CONTACT US NOW ON 0845 xxxxxxx letter from freds, decided to wait for the next letter from freds

    13/03, letter from freds dated 11/03/14, Freds have decided to go in for the kill as they have sent a LBA and they want the money IN FULL with in the next 7 days otherwise they will take IMMEDIATE ACTION, i quote
    "There remains a balance outstanding on this acount and legal action is now being considered. Should it be necessary to issue proceedings in the county court (or Sheriffs Court) further additional costs will be added to the outstanding balance, they go on to list costs, and if a judgement or Decree is obtained and remains unsatisfied a bailiff or sheriff officer may be instructed to recover assets to discharge the outstanding debt,
    do they not have to go to court and win first?
    they continue, A judgement debt or Decree against you would seriously affect your ability to obtain credit in the future.
    for your convenience we offer a variety of ways to pay see reverse of letter or go to fredpay.com


    well the cheeky boogars have just put a new default on my credit file the original only came off in may last year!!

    21/03/14 Freds have put the account on hold while they contact 'their client' and will get back to me
    28/03letter to Nationwide, telling them to remove the default registered with the CRAs as they had already defaulted the account and it had only just fallen off in April/May of 2013, they were to treat the letter as a formal complaint
    29/04 letter to nationwide complaining about my Ignored Formal complaint
    15/05 reply to my complaint, dated 09/05, they are sorry I have had to complain, they are looking into it and should be able to give me a reply by 22/05/2014
    17/05 letter from Nwide (14/05) they are investigating my concerns and will be in a position to issue a response by June 4th 2014
    well at least that's THIS century
    30/05 letter from Nwide (28/05) from Mr A D,
    Dear Mrs nightwatch, I am writing regarding your recent complaint with Nationwide regarding your credit card. In order to fully investigate your account and your concerns I need You to contact me using the above details in order to discuss the outstanding balance and your intention to clear the debt
    once you contact me I hope to be in a position to issue our final response by 4 june 2014
    05/07 letter received they are removing the 2nd DN and would like to send me £150 quid, If I would like to discuss repayment of the account I am to contact Fredriksons,
    I have already had confirmation that this DN HAS been removed from Experian who also apologised for not getting back to me sooner
    06/09 letter on Nwide headed paper, but envelope has a Walton on Thames post mark,they are letting me know that the management of my account will now be carried out on their behalf by ARC (europe)ltd, who are based in Walton on Thames. I need to ensure that all contact is is made directly with them in future'
    17/09 call from ARC but they asked for a mrs nitwitcher so I said no one here by that name and hung up, number will now be zapped by the truecall
    18/09 letter from ARC dated 15th, this account has now been passed to us for collection as our client has been unable to obtain payment of the outstanding amount from you
    we wish to make it quite clear that unless a substantial payment is made to us within the next 10 days, along with a firm offer to clear the rest of the overdue balance, we may pass your account to our solicitors, with instructions to prepare court proceedings against you.
    if they are only dealing with this account on behalf of NWide is it not NWide that have to issue proceedings?
    you can make secure payments to ARC 24 hours a day with your Debit or CREDIT CARD on our website or by phoning our automated payment hotline on 0845 0268889 premium rate call
    22/09 SWID letter sent to ARC, added a paragraph telling them that I thought the tone of their introductory letter , demanding an immediate payment of a substantial amount, and court action should further payments not be forthcoming,was both Intimidating and harassing,with out first finding out they had the correct person.also asked if they were acting for Nwide or had they bought the account?
    also made it clear that all communication was to be in writing and my number was to be removed from their data and, I did not give my permission for anyone to call at the property to discuss the alleged debt .


    25/09 letter from ARC, "please note we are a debt collection agent, acting in good faith on the instructions received from Nwide, We have been instructed by our client to manage your account and we are therefore authorised to contact you in connection with the above matter and to instruct solicitors in contemplation of court proceedings where we consider it appropriate to do so.We have acted in accordance with our clients instructions and within current collection legislation and guidance, we reserve the right to produce our correspondence to any tribunal, regulatory body or investigating authority to prove our compliance and good conduct in this matter.
    We are sorry to learn that you find the tone of our letter intimidating and harassing. We can assure you that this is not our intention and we are committed to resolving this matter amicably. We are unaware of an outstanding document request. Please be advised that the account is on hold, as we have passed your comments to our client and are awaiting their reply, we will contact you again when we have their reply


    11/03/2015 letter from Arc dated 11/03.the enclose a copy of my signed agreement which shows I agreed to the T&C of the contract. No T&C enclosed
    as they have supplied me with this document they must remind me that the outstanding balance is due and payable, they require my payment proposal within the next 30 days.
    I can make payment 24/7 using my debit or CREDIT card or call their hotline on 0845 xxxxxx, they must make it quite clear that unless a payment is made within the next 30 days along with a firm offer to clear the rest of the balance, they will contact their client to obtain instructions on how to proceed to recover the debt
    , so it is in my best interest to contact them immediately on receipt of this letter.
    They acknowledge my request not to contact me by phone and will comply with that request provided I send a payment along with a firm offer to clear the rest of the debt


    well they can whistle Dixie for all I care, the demanding little sh1ts.
    they have sent my application form, yes my siggy is on it but there are no T&C and there is nothing on it to say I agree or have read them before signing
    under the signature box it says YOUR RIGHT TO CANCEL. once you have signed this agreement, you will have for a sh (rest is missing)
    right to cancel it, Exact details of how and when you can do (rest is missing)
    sent to you by post by us
    parts of it look like a cut and paste job as the ends of words or sentences are missing
    Any whoo will send Arc missing PT&C

    20th march letter from ARC, account returned to Nationwide

    2018
    10/11/18 received an undated letter from NW informing me that the account has been Assigned on 22nd October 2018 to, Cabot Financial (europe) Limited, any further communication and payments must now be sent to Cabot with effect from 22nd October 2018
    Enclosed was a notice from Cabot dated 08/11/18, introducing them selves as the new owners of the account saying they will be intouch soon and, how they are looking forward to talking to me.

    sorry to dissapoint, but I will not be talking to them,
    I have not heard a word from NW since thay passed the debt to Arc in 2014 and then Arc passed it back to Nationwide 2015


    Will wait and see what comes next, not SB till next year but as Nationwide said years ago they have sent all the account info , they can't have the T&C's for this account, why worry.

    Nov 2018,
    a few calls this month from Cabot, they are automated and don't ask for any one person, just if you are free to call them, I am NOT free I am expensive, just ask the hubby.

    29/11, leter from Cabot (23/11) they tell me the balance is outstanding, thats nice, they would like to offer affordable/ Flexable payment options to suit me, I like the one i'm on at the moment,
    they would like to help me, but, I need to contact them
    What COULD happen if I don't talk to them

    my credit file could be affected next

    they MAY have to consider othert ways to recover the debt Oh go on

    I will receive calls/letters until i contact them. phone blocks and a good filing system

    The outstanding amount will remain due, no s**t sherlock!,

    they tell me to have a great day and they look forward to talking to me
    signed by the delightful Deb Green

    oh yes, it also states that the current creditor is Cabot Financial UK Ltd

    31st dec
    letter from Cabot, Explore you options for repaying, Did I know I have several options available and Cabot would like to help me find the right one,
    By talking to them I can find out how their affordable playment plans work, they can also tell me if i'm eligable for a discount.
    I have already made a start by reading this letter
    Dear Debbie, thank you so much for the offer of help. but I have already know how repayment plans work, I have also found how to deal with this alledged account.
    so I will continue with the plan I have had in place for almost 6 years,0 payments of £0.00, till you find the correct paperwork.
    What was that I havn't told you it's SWID, wait a bit longer and I will.

    also received an automated call at lunch time, they never say who they want to talk to so hang up.

    2019
    02/01, called at 9 am eager little beavers arn't they
    22/01 letter from Cabot, they understand it may be difficult to clear the acount in a short period of time, especially when there are other prioritys to take into consideration. yep my account with bargin booze
    they waffle on about understanding debt and how they would like me to talk to them about how they could help to repay the account in the short term.
    they own the account and are prepared to reduce the balance in order to help me become free of this debt sooner, subject to agreeing appropriate terms of repayment.
    to take up their offer I am to call them and speak to someone asap.
    If not I need to advise them of my proposal to clear the account.
    a final parting message, This account may affect my credit rating and my ability to get credit in the future. Ask our team if the account is registered.

    20/02/19
    letter frm Cabot,We have not heard from you,
    we have advised of several options that are available, all of which are in an attempt to help you be free of this debt,
    you can pay on a monthly basis or make a proposal to clear the account at a reduced balance over several months.
    if you start making payments towards the account then the balance will reduce.
    If you clear the account then your file will be updated to show that no balance is outstanding. TALK TO US
    signed by dishy debbie.

    why would I want to pay now, I like the payments i am making,(zero) it is not on my credit file, nor are any of the others in this diary,

    28/02 Cabot understand how difficult it is to clear an account in a short time, they propose to help clear it by accepting 25% BUT, I have to phone to discuss their offer,which also means I admit the debt and they can ask for more.
    Now as tempting as that offer sounds, why would I want to pay an UE debt,
    Sorry Ms Green offer declined


    i have received a lovley glossy leaflet fromCabot, on the back it tells me that now is the time to take control.
    Inside tells me the many ways they can help me, how they have a shiny new website.
    If I register and activate the account online I can have £25 off the account
    also their on line budget planning tool can help manage finances, who's ? just another name for I & E

    11/05 email from Cabot, they have been trying to contact me,

    it is a lovely colourful email, with pictures of bright open spaces, with click to link boxes, that can help me be free from debt
    , buy following their guru gide,
    "The path to a debt free life", it offers me "easy to follow" links to budget, for a better life, live my dream, become as one with a Cabot repayment plan,

    It seems dishy Debbie Green is't in on this one as it is under the watchful eye of, Nicola Millson, Senior Customer Operations Manager,

    28/06, letter from Cabot, they offer an amazing saving for me, whoopy doo
    I only have to pay them 25%,plus they can be flexable on how to repay the ammount, some of their "customers" take up the offer and pay over 3 months, but most pay all in one go, really? i wouldn't have thought so reading this site.
    if this isn't possable, it's not a problem as they can talk to me about a repayment plan, i don't think so sweety, if i havn't spoken to you, or replied to any of your letters, why would you think you can talk to me now?
    Have they been taken over by MI5? only this is sent from XX Head of internal operations.


    12/11,Letter from Cabot, they want me to close my account with them, by giving me the opportunity to to take them up on a great discount, 90% off when I pay my account,
    They would like to discuss if this offer is affordable to me, so if I would call and tell them about my situation, they could make it more affordable to break the discounted offer in to monthly payments, once the final payment is made, they will send a letter to comfirm the account is closed and they will stop contacting me about this account.
    If they are so eager for me to close the account, so they don't have to contact me again, they could just do it themselves,
    this massive discount only furthers the Idea that they know it is a lemon,
    I have noticed at the bottom it gives me a code to quote of
    SB11 and not a ref no.Do you think they know it's SB

    Filed,

    Oct 2020
    e-mail from cabot Financial, they would like me to join 400.000 people already online with their digital portal, the freedom of having all information at my finger tips, 24/7.
    I just have to" click here" to discover the benifits of an online account with Cabot,
    sorry S S, head of internal operations. not going to bother thanks.
    deleted as in junk mail, where it belongs, or maybe i could report it as phishing as i have never given them my email?
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    • Originally posted by nightwatch View Post
      Re: Nightwatch & Hubbys Diary of debt

      Barclaycard (2)
      CSL chasing /Robersway/mkpd
      started 1999
      balance £3681.29
      defaulted 2002 & 2010 I have written about this but they would not answer last letter in which i pointed out I had proof of 1st default
      CCA 2010 they sent a small copy of T&C that they say would have been inforce at time of signing
      SAR 2012 sent microfiche copy of agreement bur T&C are illegible and only details of this account.
      have sent letter pointing out that I require all info held and an original legible copy of agreement

      2013 Default has been removed I contacted experian, with proof of the first default, after no joy from Barcs they said they would contact barcs and let me know the outcome,
      still waiting for a reply from experian, but on checking file noticed the account had been removed altogether
      08/08/2013 CCA request sent (had to send another as hubby hadn't canceled the payments)
      19/08 letter from CSL, until you send the fee we cannot process your request

      19/08 letter to CSL, you have had the fee you cashed it on the 15/08 the same date as your letter was typed up. you will not be getting another I suggest your accounting dept has a whip round to replace it. the original request received by you on the 09/08 still stands you have until 23/08 to send CCA or this account is in default.
      03/09 still waiting#
      04/12 letter from berzeks [19/11] your Barclaycard account has now been passed to Allied International credit [uk] Ltd to manage the collection of the balance outstanding on your account.You should contact AIC as a matter of urgency on 0141xxxxxxx who will discuss with your proposals for repayment of the outstanding balance on your account.


      now it's a pity they didn't send this letter a fortnight ago when AIC started calling me and then the person on the other end of the phone wouldn't have annoyed me so much that I swore at him!!

      phone rings true call says" you have a call from" and a sneary up his own arse voice says " Mr SMITH" and chuckles, so I took the call "hello Mr Smith, how can I help you", am I speaking to Nightwatch? that depends which Mr Smith are you? pardon, which Mr Smith are you? why does that matter? so I can say if I'm nightwatch or not! are you totally stupid? no, but you think I am because you think I believe your name is Mr Smith, well you answered the phone, yes I did and I am also recording this conversation , you can't do that with out telling me first, are you recording this call? we may well be, good then you can play this back and try and understand what is being said, I do not recognize your number, so I haven't asked you to call. I Don't like unsolicited calls from any company so please put every thing in writing and send it to me, and remove any numbers you have from your dialing system, we will phone when we like until you speak to us, as you wish, but I have just spoken to you, and told you I wont again, now Pickle off and stop chuffing wasting my time you muppet.at which point I zapped him

      20/12 letter from AIC [17/12] This account has been assigned to us from Barclaycard this means CSL have cocked up
      We are unaware of any reason for the non payment and we encourage you to contact our office to resolve the outstanding matter in a timely manner they have been told I've not paid, and to try and get some money from me
      If you are experiencing financial difficulty please call us as we are happy to discuss your situation and how we can help resolve we're not really interested we just want to try and scare you into giving us your money, then we can have a good laugh as we talk about it in the pub later
      10/01/2014 SWID letter sent
      11/01/2014 letter from AIC dated 7th jan. they have been unable to come to an acceptable arrangement with me regarding the repayment of my outstanding balance.coz your not going to get one
      This is MY last chance to work together with them think i'll pass, tho it was a difficult choice
      It is in MY best interest to come to a mutually acceptable agreement, so please contact them on the number on the letter to discuss the matter further. or I can fill in and sign the enclosed IE form and send it back within 7 days along with an offer of payment.errrm NO
      21/02 well AIC have phoned me every day this month lucky for me the truecall baffles them, but have sent off a telephone harassment letter, pointing out that in my January letter (SWID) to them that they signed for on the 13/01, it clearly states All Communication in writing only and that they are not to phone as I will log and record all calls, which WILL be used to make a complaint if necessary

      27/02 letter from AIC (24/02) thanking me for my recent letter and confirming that they will be conducting a through investigation into my concerns, Once it is completed they will write to me again
      they enclosed a copy of their internal complaints procedure, and end with a final line of.....
      In the meantime,If you have any queries, please do not hesitate to contact me on the direct line number below???
      my complaint was I wanted no telephone contact!!!!

      28/02 letter from AIC they have upheld my complaint and have removed all phone numbers from their records. they have send me £50 for inconvenience caused

      16/05 letter from Robson way, well it is typed onto a piece of paper with Barclaycard photocopied at the top, Your account has been passed to Robson way Ltd to manage the collection of the balance outstanding,
      You should contact Robbers Way as a matter of urgency, they will discuss with you proposals for repayment of the balance outstanding on your account.
      at the moment I don't have any proposal to repay this OUTSTANDING account so won't bother to contact them
      23/06 letter from RW they are authorised to negotiate repayment of the balance outstanding. please contact us to agree an affordable and sustainable repayment plan based upon your personal circumstances.

      dear RW, my circumstances are as follows.
      I am not allowed my own opinion on football, cannot dress myself with out my face coming into contact with the floor,door, bed, wall, as I dance around the bedroom with both legs down one trouser leg, often find I have my tshirt on inside out and back to front, normally after a few sherberts,
      I am treated like a slave by my family, cooking, washing, cleaning, for up to half an hour a day at least,the rest of the day I am forced to go shopping, have a meal out, visit friends and relatives, natter with the people next door.
      My life is appealing, sorry appalling, and now you come wading in with your bully boy tactics of being NICE, well thats it you've gone to far ,I am going to have to revert back to self medication, as the Dr has struck me off his list for free booze,
      because of you Bargin booze are going to have a bumper year and I will be back on their staff party list for Christmas,
      I hope your happy with yourselves
      cheers
      p.s. this account is in dispute as no CCA has been received, stop phoning as I wont answer, and my doorstep has been very naughty so is not allowed visitors for the foreseeable future. Ta Ta
      SWID letter sent to RW


      26/09, letter on Barclaycard headed paper with return address of Bellshill on envelope dated 19/09 they write to inform me that the account was assigned and transferred to MKPD LLP on the 10th Sept so they are now the effective owners,BUT they have appointed MK rapid recoveries as their servicing agents, so, all contact is to be made to MK RR lower down it says I should make payments to MKPD LLP
      in the same envelope is a letter on MKPD headed paper telling me that they are the legal owner of the debt due,and how important it is I contact them( upon receipt of the letter) to discuss my options
      I must ensure that all future correspondence and payments are sent to MKPD LLP at the address in Milton Keynes
      , so whats happened to MK RR? which I take it are Milton Keynes Rabid Recovery's

      03/10.letter from MKRR dated 30th Sept, further to their recent communication regarding transfer of ownership they have not received my offer of payment.they want to help me and are in a position to help me clear the outstanding balance,BUT... they can only do this after speaking to me. they beg me to call them and discuss ways we can help.they only posted this one 4 days after the first so don't give much time to get back to them, do they?
      until they reach an agreement to clear this balance they will continue to contact me by phone or letter so they advise that I contact them to resolve the matter, I take that as a threat of harassment!
      06/10 SWID letter to MKRR.

      22/10 letter from MKPD (15/10) account on hold while they liaise with the original creditor, they will get back to me. don't rush lad's
      30/10 letter from MKPD (27/10) Final Response to my concerns.
      They have raised my concerns with Barclays and they have confirmed that they do not have a record of an unresolved dispute on file as this was complied with
      when? I have only had a minute copy of some T&C that they say would of been in force when the account was opened, CSL never sent me a reply to my CCA request last year but they did cash the payment for it
      they continue with what should be provided under S78 CCA ,A copy of the executed agreement (never received) any document referred to in it (er how would you know what was referred to in it, if you have never received it) and a statement of account which they say is; I owe £3,681.29 no breakdown of any payments made.

      Due to the current status of my account the full outstanding balance is now due. We are currently unable to provide a copy of the credit agreement. We accept that we are therefore prevented from enforcing the agreement with you while this state of affairs continues.
      Notwithstanding that we cannot currently enforce the agreement; our rights continue to exist under the agreement. you should therefore continue to pay the debt that has accrued on your account. We can and will continue to take any action short of enforcement reporting to CRA's and requesting payment from you,they refer to McGuffick v RBS (2009)
      They say this completes their obligation under S 78 of the act and they request that I phone them to discuss my account
      On this occasion they have been unable to uphold my claim but I do have the right to refer my concern to the FOS within 6 months


      20/11 letter form Mkrr(13/11) we have still not received your offer of payment,coz i've not made one we can offer you an instalment arrangement to clear the outstanding balance, £0 a month is fine by me, we can only do this after speaking to you, won't get done then, Please call us to discuss ways we can help, stop asking for money and you won't be disappointed
      if you don't contact us we may need to take further action to resolve this, have you read the last letter you sent me?

      well since the last letter mkrr have tried to contact me by phone 6 times 3 times in one day on the 28/11 twice yesterday, not checked today's log yet,
      now I know that they can make reasonable requests for payment as it is unenforceable till they find any paper work, but I stated quite clearly on the SWID letter i sent to them that I will not discuss any alleged accounts over the phone, all communication is to be in writing, any calls received will be logged by date and time and may be ,indeed in the past have been
      , used to make a formal complaint of harassment. I think 3 times in one day is harassment,
      03/12/14 letter from MKRR dated 28/11/14 ,Please call us to avoid further action, further to our letter offering to help you clear this balance we have not received your offer of payment.not sent one Without your cooperation we cannot offer you any help to reduce this balance and may need to take further action which could involve litigation via the courts to recover this amount. This is something we wish to avoid so please contact us immediately so we can come to an agreement, I have a letter from MKPD that states that they cannot enforce the account as they cannot produce a copy of the agreement, mkrr have phoned 7 times in 3the last days
      MKRR: must be a lonely office junior in charge as on checking our call log on the True call, they tried to call me 4 times on the 23rd and at 08,20 am on 24th (Christmas eve) maybe they were hoping to catch me before I sobered up, to get a Christmas tip off me.

      JAN 2015
      MKRR have sent 2 letters A FINAL WARNING and a we are sending it to KEYNES
      MKDP have sent another letter saying they can't enforce as they cannot provide a copy of the agreement
      Have started a separate thread here http://forums.all-about-debt.co.uk/showthread.php?16364-Barclaycard-MKRR-threatening-legal-action&p=467392#post467392.

      Jan 17th, Notice of intended legal action from Keynes
      Jan 19th Threat of Lit letter sent, added a few lines pointing out that;
      They were assuming I had not been in contact with MKDP/MKRR, but that I had proof they had received my letters as I had the signature for them.
      The last letter from MKRR had given me 7 days to reply but their letter was dated just 4 days later, so I was led to assume that they had no intention on giving me time to reply,
      They stated that MKDP LLP had told them to start legal proceedings, yet if they had been in contact with MKDP, they would know that MKDP had themselves written to me twice saying the account was unenforceable as they could not produce a CCA
      I enclosed copy of MKDP letter and asked them to confirm with their client that this was in fact the case

      28th jan received reply to threat of lit,
      They have reviewed the account and can confirm that "due to a clerical error the account was not updated to show as UNenforceable and therefore the letters were issued" I am to accept their sincere appologies for this error,
      again they state they cannot supply a full copy of the credit agreement or enfoce the agreement, But I should still pay.



      25/09 statement of account from MKDP 0 payments made.

      26/09 letter from MKRR following our recent communication regarding transfer of ownership of your balance, we have not received your offer of payments,
      WE want to help and are in a position to offer an instalment arrangement to clear the outstanding balance, but we can only do this after speaking with you. Please call us to discus ways we can help.


      07/10 letter from HPH2 Notice of assignment, MKDP has assigned the account to HPH2 Ltd, effective from 21/09, They have appointed Robinsonway to organise payment on this account,
      letter from RW enclosed in same envelope.

      21/10 letter from RW . no mimimum payment required good coz i'm not sending one
      07/11letter from RW what are you able to pay? + I&E form, as if!!
      30/12 letter RW 50% reduction to help clear the balance, holding out for 100%


      2016
      07/01, letter from Robinson Way .this account remains unpaid and we want to find a way to help you clear this debt. our client has advised that they will accept a 50% settlement to clear the balance in one payment. if you are unable to make a one off payment we may be able to agree monthly installments,
      if neither of these option's is possible for you tell us what you can afford and we will work with you to find a resolution, go online to chat with us

      20/02 letter from RW recent activity on your credit file suggests you may have made a significant payment to one of your financial accounts , in view of this we would encourage you to contact us to agree an affordable repayment plan,
      let me think about it, errrm NO
      14/09, letter from RW (08/09/16) they have tried to contact me but haven't had a reply, if i don't contact them they can't help me set up a repayment plan,
      they give me three options they may take, Solicitor, Register a default, Phone me.
      full contents in other thread (link above not working)ignored
      22/09 affordable payment plan, gives 3 options i went for number 4 , no payment, no reply

      14/10 letter from RW, No minimum payment, pay what you can afford, £0.00 sounds good to me
      12/11 letter fron RW, ARE YOU WORRIED ABOUT CONTACTING US?ERRR NO. they continue on about if I call and talk to them in confidence about my circumstances there are a number of options that they could offer to help clear the blance on the account, 1 payment plan that I can afford. 2, Agree a reduction in the ammount owed, 100% would suit me.. 3, if I am in financial difficulty they can put me in touch with oganisations that can offer me free advice and support. too late already found one, 4,any queries contact us and we can help find the right solution for you, I have a solution, agree it's UE and leave me alone

      08/12 reduced balance offer pay only33%, not good enough

      12/12, we have recently received contact from you regarding another account we hold on our records Tesco and have noticed that we are also dealing with this account which doesn't appear to have an active repayment plan in place,nothing wrong with your eye sight please complete the enclosed I&E form and return it to us with your repayment proposal, if there isn't a repayment plan with the other account what makes you think I am going to set one up on this ?

      21/06/17, letter from RW, dated 15th, they have been trying to contact me, no you haven't, they want to help me find a solution to clear this debt, that's nice. If i don't contact them they may :-

      refer account to their clients solicitor and ask for the issuence of a CCC, which may result in a CCj being entered,
      that sounds painfull.plus NO CCA

      send a report to CCA's, if less than 6 years from default date, missed that boat by a mile

      try to contact you using any telphone numbrs w have on file, or, obtain from 3rd parties, try it and see what happens to the poor sod that i speak to

      05/07/17 letter from RW. they tell me again how outstanding my account is, they also give me 3 options of how I could clear this account alas option 4 is not there; pay 0.00 and they will leave me alone. filed

      21/07/2017 letter from RW, did you know that more than 300,000of their current customers are paying off their debt on what they can afford'

      good for them, if thats the case you don't need my money then, do you !

      16/08/17. letter dated 10th/08. they are offering a reduction of 69% and would like me to get in touch should I tell them there is no CCA and I have a letter telling me so? maybe next month

      17/10 repeat letter of 16/08, same reply

      2018

      19/03 they need me to take action, will have to wait till i'm back

      28/04
      letter from RW telling me "it's important to arrange a repayment plan" I should get intouch today to agree my plan,If I don't contact them I risk further collection activity commencing on this account (alledged) and the debt will not reduce

      21/05/18 letter from RW dated 16/05/18, PAY JUST 75% of YOUR OUTSTANDING BALANCE, to clear this account, why do they put it in LARGE letters I can't read it any louder?
      this offer is available for only the next 30 days, so please contact us to comfirm beforemaking the payment. so we can ask for more and also see about a payment on any other accounts we might have of yours.
      I could also agree to an affordable payment plan based on my curcumstances Call us, or, text call me to xxxxxxxx and we will call you back.don't think so mate
      Don't worry if none of the options is the right one for you, we can work with you to find the right one for you. Why not open an online account, because you don't do cash back

      21/09 ( dated 17/09/18)They need me to take action Again!! they want me to get intouch and tell them about my situation, They can then agree an affordable repayment plan with me,
      the last line reads:_ wewd rather agree an affordable repayment plan with so,
      office junior?

      24/09, letter dated 18/09/18 from Hoist Finance UK Holkdings 1 Ltd my account has been assigned to them from MKDP llP, which is interesting as RW letter of the 17th still says HPH2 have it, It was assigned to HPH2 from MKPD LLP a few years ago?
      the assignment has taken place as part of a restructure of Hoist Finance group, so my account has been transferd from one part of the company to another.
      so it is now in the hands of HFUKH1L,
      But I can still carry on paying RW, or if not paying them, contact them to set up a repayment plan, their address is Quays Reach salford, which is also HFUKH1L address.


      so in a nutshell MKDP assigned my account to HPH2, but somehow have now assigned it to the same company with a slightly different name who have said that RW will still service the account, but fail to mention that RW are part of the same company.

      2019
      12/06, letter from RW. every day we speak to and help people like you,
      you have never met me, nor spoken to me.I assure you I am not like other people
      Now is the time for you to get in touch too. At the moment we can offer you a reduction on the amount you owe,
      allegedly owe, at this one moment in time,
      they actualy offer a 29% reduction for 30 days from the date of the letter, always a catch, you only have to visit the website to register/login for more information on how to take advantage of this reduction offer
      If I am unable to pay this ammount in full, i am to visit the website anyway, as they MAY be able to agree monthly instalments, as an affordable way to pay off the balance

      dear RW, many thanks for your recent missive offering such a pityful reduction on the balance of an Unenforceable and SB account.
      Having thought it over for 2 seconds ,I, have decided not to take up your offer so will not be logging in to see the details of how to take up this untemping offer,
      Nor will I be offering any monthly payments,
      I would point out that I should of told you ages ago that it is SB, but not many people write to me now, so a letter from you is such a joy.
      I look forward to the next one xxxx


      Oct 2020
      Letter from RW, exactly the same as the one for my Tesco account [Flexable solutions for challenging times]
      so exactly the same reply
      I have just noticed that at the top the ref says PREVIOUSLY DUE TO HFUKH1L, Have they reverted back to just Hoist Finance
      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

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      Comment


      • Originally posted by nightwatch View Post

        I have just noticed that at the top the ref says PREVIOUSLY DUE TO HFUKH1L, Have they reverted back to just Hoist Finance

        It seems like they may be playing pass-the-parcel with another of the Hoist entities.

        When the music stops whoever is left holding the account will discover that this Barclaycard from 1999 is Statute Barred won't they?

        Di

        Comment


        • Originally posted by nightwatch View Post
          Re: Nightwatch & Hubbys Diary of debt

          Nationwide cc
          still with OC
          start date 1998
          balance£8,254.44
          Defaulted April 2007
          prorata payments up to date
          His Nidship has deemed this
          UE thanks Niddy
          27/1/12. letter rec offering part settlement if i pay 25% in 14 days, will not have to pay the rest but will only report part settleed to CRA.don't think so!!
          08/2013 Don't all shout at me but realised I never sent for the CCA on this last year, nor did hubby stop the payments from his account. have done now
          CCA received and sent to His Niddyship but am thinking a missing T&C is in order
          all that they sent was, 2 photocopy's of a signed DD mandate dated 25/08/98 + 09/09/98, copy of signed application [think this was a flyer] with no T+C visible, leaflet of recent T+C

          02/09 missing prescribed terms letter sent

          09/09 letter from NWCCS (05/09) in reply to my Missing PT+C, they say they have provided me with all the information relating to this account in there letter of the 20/08, and they are unable to supply me with any further information.
          I have provided them with no legal basis for disputing the amount owed in respect of the account and they are not willing to engage any longer in protracted correspondence with me. If i fail to make payments to the account Nationwide will enforce the debt in accordance with the Terms and conditions of the account (
          will this be the original T+C that they have not sent) I am to note that if I do not make the required payments and it becomes necessary for them to commence Court proceedings to recover the debt, they will seek costs of doing this from me. They recommend i seek advice from a firm of solicitors or CAB

          04/11 Letter from K.P.R.
          threatening hell and high water if I don't pay Formal Demand for Payment in big bold capital letters will hide until nasty person stops shouting NW collections has passed my account to them,it is important that the debt is repaid so please call 0845xxxxxx within 7 days cutting it fine letter is dated 29/10 NW is now considering taking legal proceedings to obtain a court judgement or decree against you.
          they go on to say costs would be added and that NW or one of its agents would look to enforce by one of the following options
          Charging order
          jointly owned so only a restriction
          warrant of execution will supply my own gallows
          Attachment of earnings I can be unemployed at any time
          Alternatively, your account may be referred to a specialist external DCA now your talking


          06/11 threat of litigation letter sent
          21/11 letter from nwide[18/11]they are sorry i have an issue with my cc account and thank me for telling them, they are investigating my concerns and hope to be in a position to issue their responce by 6/12, if not they will contact me to let me know, they enclose a how to complain leaflet
          11/12 letter from natwide [06/12]Dear Nightwatch, you may recall I wrote to you on 18/11/2013 promising to look into the difficulties you experienced with your. /??????
          My investigations are taking a little longer than anticipated because. ????????
          Thank you for your patience, I should be able to send you a final response by 30/12/1899. ????

          02/01/2014, letter from Nationwide [24/12/13] they thank me for my response to their letter of the 5/9/13 [missing PT]
          from my most recent correspondence he is aware that i feel the debt which is currently on my CC account is UE, He can confirm that the information I requested has been sent to me which is a true reflection of my account.


          He also notes that I requested them to send a photo copy of the signed CCA.When any documentation is received regarding an account they are scanned on to our electronic server, The copy sent to me previously would be the same as a photo copy of the original as per my request.
          As outlined in our previous letter I have the right to refer my complaint to the FOS, should I wish to I have till the 20th Feb 2014, which is 6 months to the date of our previous final response letter. A Smith

          13/01/14 letter from KPR[07/01] DISCOUNT ON OUTSTANDING BALANCE WITHOUT PREJUDICE
          We are able to offer you the opportunity to settle the debt by paying a significantly reduced one off discounted sum
          50p ?
          The benefits to you of doing this are:
          Nationwide or one of it's agents will not make a claim for a court judgment or decree against you
          Legal costs will not be added to the outstanding debt
          It will greatly improve your chances of obtaining future credit as we will update your credit file to reflect our
          amicable agreement don't want it updating, it's not showing on my credit file
          Your account will be closed and the remaining balance written off
          To take advantage of this offer please phone xxxxxxxto discuss what discount is available, this offer will remain open for 7 DAYS 0nly. If the debt remains outstanding you will receive a Final Notice demanding payment of the full balance
          why is it always 7 days, only gives me till tomorrow

          25/01 letter from KPR dated 21st, FINAL NOTICE,

          we recently advised you of our involvement in the recovery of your debt [jan 2012]
          you failed to take the action requested in our previous correspondence


          Your debt has now become a priority case and I cannot allow this to continue
          You must call me within the next 7 days with an acceptable offer to repay the outstanding balance
          If you do no not I will refer your account to a debt collection agency to pursue you for this outstanding debt,
          wonder if she has a whip??

          22/02, undated letter from Nationwide,Management of your account will now be carried out on our behalf by............Fredrickson International Ltd
          You will need to ensure all communications are made directly with them in the future,
          Will await the begging letter from Freds
          07/03 have received the YOU MUST CONTACT US NOW ON 0845 xxxxxxx letter from freds, decided to wait for the next letter from freds

          13/03, letter from freds dated 11/03/14, Freds have decided to go in for the kill as they have sent a LBA and they want the money IN FULL with in the next 7 days otherwise they will take IMMEDIATE ACTION, i quote
          "There remains a balance outstanding on this acount and legal action is now being considered. Should it be necessary to issue proceedings in the county court (or Sheriffs Court) further additional costs will be added to the outstanding balance, they go on to list costs, and if a judgement or Decree is obtained and remains unsatisfied a bailiff or sheriff officer may be instructed to recover assets to discharge the outstanding debt,
          do they not have to go to court and win first?
          they continue, A judgement debt or Decree against you would seriously affect your ability to obtain credit in the future.
          for your convenience we offer a variety of ways to pay see reverse of letter or go to fredpay.com


          well the cheeky boogars have just put a new default on my credit file the original only came off in may last year!!

          21/03/14 Freds have put the account on hold while they contact 'their client' and will get back to me
          28/03letter to Nationwide, telling them to remove the default registered with the CRAs as they had already defaulted the account and it had only just fallen off in April/May of 2013, they were to treat the letter as a formal complaint
          29/04 letter to nationwide complaining about my Ignored Formal complaint
          15/05 reply to my complaint, dated 09/05, they are sorry I have had to complain, they are looking into it and should be able to give me a reply by 22/05/2014
          17/05 letter from Nwide (14/05) they are investigating my concerns and will be in a position to issue a response by June 4th 2014
          well at least that's THIS century
          30/05 letter from Nwide (28/05) from Mr A D,
          Dear Mrs nightwatch, I am writing regarding your recent complaint with Nationwide regarding your credit card. In order to fully investigate your account and your concerns I need You to contact me using the above details in order to discuss the outstanding balance and your intention to clear the debt
          once you contact me I hope to be in a position to issue our final response by 4 june 2014
          05/07 letter received they are removing the 2nd DN and would like to send me £150 quid, If I would like to discuss repayment of the account I am to contact Fredriksons,
          I have already had confirmation that this DN HAS been removed from Experian who also apologised for not getting back to me sooner
          06/09 letter on Nwide headed paper, but envelope has a Walton on Thames post mark,they are letting me know that the management of my account will now be carried out on their behalf by ARC (europe)ltd, who are based in Walton on Thames. I need to ensure that all contact is is made directly with them in future'
          17/09 call from ARC but they asked for a mrs nitwitcher so I said no one here by that name and hung up, number will now be zapped by the truecall
          18/09 letter from ARC dated 15th, this account has now been passed to us for collection as our client has been unable to obtain payment of the outstanding amount from you
          we wish to make it quite clear that unless a substantial payment is made to us within the next 10 days, along with a firm offer to clear the rest of the overdue balance, we may pass your account to our solicitors, with instructions to prepare court proceedings against you.
          if they are only dealing with this account on behalf of NWide is it not NWide that have to issue proceedings?
          you can make secure payments to ARC 24 hours a day with your Debit or CREDIT CARD on our website or by phoning our automated payment hotline on 0845 0268889 premium rate call
          22/09 SWID letter sent to ARC, added a paragraph telling them that I thought the tone of their introductory letter , demanding an immediate payment of a substantial amount, and court action should further payments not be forthcoming,was both Intimidating and harassing,with out first finding out they had the correct person.also asked if they were acting for Nwide or had they bought the account?
          also made it clear that all communication was to be in writing and my number was to be removed from their data and, I did not give my permission for anyone to call at the property to discuss the alleged debt .


          25/09 letter from ARC, "please note we are a debt collection agent, acting in good faith on the instructions received from Nwide, We have been instructed by our client to manage your account and we are therefore authorised to contact you in connection with the above matter and to instruct solicitors in contemplation of court proceedings where we consider it appropriate to do so.We have acted in accordance with our clients instructions and within current collection legislation and guidance, we reserve the right to produce our correspondence to any tribunal, regulatory body or investigating authority to prove our compliance and good conduct in this matter.
          We are sorry to learn that you find the tone of our letter intimidating and harassing. We can assure you that this is not our intention and we are committed to resolving this matter amicably. We are unaware of an outstanding document request. Please be advised that the account is on hold, as we have passed your comments to our client and are awaiting their reply, we will contact you again when we have their reply


          11/03/2015 letter from Arc dated 11/03.the enclose a copy of my signed agreement which shows I agreed to the T&C of the contract. No T&C enclosed
          as they have supplied me with this document they must remind me that the outstanding balance is due and payable, they require my payment proposal within the next 30 days.
          I can make payment 24/7 using my debit or CREDIT card or call their hotline on 0845 xxxxxx, they must make it quite clear that unless a payment is made within the next 30 days along with a firm offer to clear the rest of the balance, they will contact their client to obtain instructions on how to proceed to recover the debt
          , so it is in my best interest to contact them immediately on receipt of this letter.
          They acknowledge my request not to contact me by phone and will comply with that request provided I send a payment along with a firm offer to clear the rest of the debt


          well they can whistle Dixie for all I care, the demanding little sh1ts.
          they have sent my application form, yes my siggy is on it but there are no T&C and there is nothing on it to say I agree or have read them before signing
          under the signature box it says YOUR RIGHT TO CANCEL. once you have signed this agreement, you will have for a sh (rest is missing)
          right to cancel it, Exact details of how and when you can do (rest is missing)
          sent to you by post by us
          parts of it look like a cut and paste job as the ends of words or sentences are missing
          Any whoo will send Arc missing PT&C

          20th march letter from ARC, account returned to Nationwide

          2018
          10/11/18 received an undated letter from NW informing me that the account has been Assigned on 22nd October 2018 to, Cabot Financial (europe) Limited, any further communication and payments must now be sent to Cabot with effect from 22nd October 2018
          Enclosed was a notice from Cabot dated 08/11/18, introducing them selves as the new owners of the account saying they will be intouch soon and, how they are looking forward to talking to me.

          sorry to dissapoint, but I will not be talking to them,
          I have not heard a word from NW since thay passed the debt to Arc in 2014 and then Arc passed it back to Nationwide 2015


          Will wait and see what comes next, not SB till next year but as Nationwide said years ago they have sent all the account info , they can't have the T&C's for this account, why worry.

          Nov 2018,
          a few calls this month from Cabot, they are automated and don't ask for any one person, just if you are free to call them, I am NOT free I am expensive, just ask the hubby.

          29/11, leter from Cabot (23/11) they tell me the balance is outstanding, thats nice, they would like to offer affordable/ Flexable payment options to suit me, I like the one i'm on at the moment,
          they would like to help me, but, I need to contact them
          What COULD happen if I don't talk to them

          my credit file could be affected next

          they MAY have to consider othert ways to recover the debt Oh go on

          I will receive calls/letters until i contact them. phone blocks and a good filing system

          The outstanding amount will remain due, no s**t sherlock!,

          they tell me to have a great day and they look forward to talking to me
          signed by the delightful Deb Green

          oh yes, it also states that the current creditor is Cabot Financial UK Ltd

          31st dec
          letter from Cabot, Explore you options for repaying, Did I know I have several options available and Cabot would like to help me find the right one,
          By talking to them I can find out how their affordable playment plans work, they can also tell me if i'm eligable for a discount.
          I have already made a start by reading this letter
          Dear Debbie, thank you so much for the offer of help. but I have already know how repayment plans work, I have also found how to deal with this alledged account.
          so I will continue with the plan I have had in place for almost 6 years,0 payments of £0.00, till you find the correct paperwork.
          What was that I havn't told you it's SWID, wait a bit longer and I will.

          also received an automated call at lunch time, they never say who they want to talk to so hang up.

          2019
          02/01, called at 9 am eager little beavers arn't they
          22/01 letter from Cabot, they understand it may be difficult to clear the acount in a short period of time, especially when there are other prioritys to take into consideration. yep my account with bargin booze
          they waffle on about understanding debt and how they would like me to talk to them about how they could help to repay the account in the short term.
          they own the account and are prepared to reduce the balance in order to help me become free of this debt sooner, subject to agreeing appropriate terms of repayment.
          to take up their offer I am to call them and speak to someone asap.
          If not I need to advise them of my proposal to clear the account.
          a final parting message, This account may affect my credit rating and my ability to get credit in the future. Ask our team if the account is registered.

          20/02/19
          letter frm Cabot,We have not heard from you,
          we have advised of several options that are available, all of which are in an attempt to help you be free of this debt,
          you can pay on a monthly basis or make a proposal to clear the account at a reduced balance over several months.
          if you start making payments towards the account then the balance will reduce.
          If you clear the account then your file will be updated to show that no balance is outstanding. TALK TO US
          signed by dishy debbie.

          why would I want to pay now, I like the payments i am making,(zero) it is not on my credit file, nor are any of the others in this diary,

          28/02 Cabot understand how difficult it is to clear an account in a short time, they propose to help clear it by accepting 25% BUT, I have to phone to discuss their offer,which also means I admit the debt and they can ask for more.
          Now as tempting as that offer sounds, why would I want to pay an UE debt,
          Sorry Ms Green offer declined


          i have received a lovley glossy leaflet fromCabot, on the back it tells me that now is the time to take control.
          Inside tells me the many ways they can help me, how they have a shiny new website.
          If I register and activate the account online I can have £25 off the account
          also their on line budget planning tool can help manage finances, who's ? just another name for I & E

          11/05 email from Cabot, they have been trying to contact me,

          it is a lovely colourful email, with pictures of bright open spaces, with click to link boxes, that can help me be free from debt
          , buy following their guru gide,
          "The path to a debt free life", it offers me "easy to follow" links to budget, for a better life, live my dream, become as one with a Cabot repayment plan,

          It seems dishy Debbie Green is't in on this one as it is under the watchful eye of, Nicola Millson, Senior Customer Operations Manager,

          28/06, letter from Cabot, they offer an amazing saving for me, whoopy doo
          I only have to pay them 25%,plus they can be flexable on how to repay the ammount, some of their "customers" take up the offer and pay over 3 months, but most pay all in one go, really? i wouldn't have thought so reading this site.
          if this isn't possable, it's not a problem as they can talk to me about a repayment plan, i don't think so sweety, if i havn't spoken to you, or replied to any of your letters, why would you think you can talk to me now?
          Have they been taken over by MI5? only this is sent from XX Head of internal operations.


          12/11,Letter from Cabot, they want me to close my account with them, by giving me the opportunity to to take them up on a great discount, 90% off when I pay my account,
          They would like to discuss if this offer is affordable to me, so if I would call and tell them about my situation, they could make it more affordable to break the discounted offer in to monthly payments, once the final payment is made, they will send a letter to comfirm the account is closed and they will stop contacting me about this account.
          If they are so eager for me to close the account, so they don't have to contact me again, they could just do it themselves,
          this massive discount only furthers the Idea that they know it is a lemon,
          I have noticed at the bottom it gives me a code to quote of
          SB11 and not a ref no.Do you think they know it's SB

          Filed,

          Oct 2020
          e-mail from cabot Financial, they would like me to join 400.000 people already online with their digital portal, the freedom of having all information at my finger tips, 24/7.
          Ijust have to" click here" to discover the benifits of an online account with Cabot,
          sorry S S, head of internal operations. not going to bother thanks.
          16/10
          09:24 automated call from Cabot, if you are free now, press 1, to talk to one of our operatives,
          as it is a blocked number it went straight to answer phone, so pressed delete
          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

          Comment


          • Originally posted by nightwatch View Post

            16/10
            09:24 automated call from Cabot, if you are free now, press 1, to talk to one of our operatives,
            as it is a blocked number it went straight to answer phone, so pressed delete
            They must be short of cash at the moment so back to trying to get something off me.
            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

            Comment


            • Originally posted by nightwatch View Post
              Re: Nightwatch & Hubbys Diary of debt

              Tesco cc
              start date 1999
              balance £4730.11
              defaulted 2003
              account terminated 2003
              prorata payments up to date OC/Morecroft/fredricksons/Wescot, HPH2 Ltd/Robinson way
              Last paid March 2012 Now SB

              12/04 CCA sent
              03/05 letter received, dated 21/04, unable to deal with request as it is not signed. returned with 'no sig required' temp
              19/05 letter from D Munn,(7/5) 'HE' is disappointed to note that I have failed to comply with 'OUR' agreement,unless 'HE' receives an immediate payment as arranged 'HE' will have no alternative but to place my account in the hands of an external DCA
              7/6, letter from tesco, Legal and Estates,"further to my recent request, we enclose copy information held by Tesco Bank provided under the terms of the above act"
              they have sent me the information as quoted under DPA 1998 ??
              will email what I got to Niddy
              missing PT letter will be sent 2mozz
              after sending missing PT letter have just received the same stuff back but with some T&C but i cannot see any date on them so don't know if they are original or varied will send to Niddy for his opinion

              His Niddyship says to ignore, wait and see what happen next
              2013
              31/01 letter from tesco dated 28/01, We are considering legal action to recover your debt, despite writing to you several times, you have still not paid off your credit card balance or made a repayment arrangement with us,we are now considering commencing court proceedings against you to recover this debt.
              it then goes on to explain what this could mean and what may happen if i don't pay the CCJ 1, paid from employer. 2, charging order.
              they would prefer to come to an arrangement to settle the debt and i am to call them immediately to discuss a repayment plan.
              20/02 was going to send threat o gram template for last letter but forgot to post it (just found it in the car)
              20/02, 2 letters received today both dated 15/02 from Tesco Collections, letter 1, wants me to contact them urgently to discuss my account.
              letter 2,Tesco Recoveries, because of an absence of an acceptable repayment arrangement, and because i haven't contacted them, despite several attempts to discuss the matter, they will shortly commence further action against me with the assistance of DCA or Solicitors. To stop all action I am to make a payment NOW. If no payment or agreed repayment plan is received within 7 days, they will commence further action against you
              22/02 letter sent cross between you have not sent me my CCA /unenforceable/threat-o gram it was received by them on the 23/02
              11/03 [05/03] letter from Tesco recoveries,Important you must take action-call us today,despite previous correspondence and our repeated attempts to try and reach an arrangement with you, the debt still remains outstanding.
              we will shortly have no alternative but to seek the assistance of a debt collection agency or, if appropriate, commence legal proceedings against you for the recovery of the debt.
              I am to make an acceptable offer of repayment within the next 7 days
              25/03 letter from Moroncroft (23/03) my account details have been passed to them from Tesco Bank,they are acting as collection agent for them, they will be in contact with me within the next 7 days by letter and/or phone to discuss my repayment options in detail, well tesco can't have a valid CCA, if they can't read and answer my last letter I'll just have to start the ride again
              April
              05/04 SWID letter sent to morons also pointed out all communication in writing only and that I do not give permission to anyone to visit my doorstep so dont try that one.
              06/04 letter from moronics of possible further action if no contact is made by 12/04. I could contact them now and they would be happy to discuss a repayment program, they may also be able to offer a substantial discount off the outstanding balance.
              19/04 letter from moronics thanking me for my recent letter and advising that they will be communicating with their client in respect of my raised query. follow up action will be suspended on my account and they will endeavor to provide me with an appropriate response as soon as possible No rush love, no rush.
              04/05 letter from Morecomics [01/05] Tesco have told them that they completed an agreement request S78 on the 5th June 2012 and also on the 25th June 2012.
              they also advise that the account is on a temporary hold to allow me time to receive this letter and contact them to discuss a payment arrangement I can afford and maintain, if contact is not made promptly, their follow up of the account will recommence. just to make clear. Tesco sent me a photo copy of the signed agreement and T&C dated 2012 but no original T&C and the covering letter said it was sent under the Data Protection Act 1998 , and when I sent the Missing PT letter they sent me the same 2 pages so how have they complied with my CCA request
              UE CCA received letter sent to morcomics
              17/05 letter from moronics(14/05) their clients believe that the documents sent do meet the requirements under s78 of the Consumer Credit Act.They go on to explain what may be omitted from the document and that there is no requirement to provide a signed 'Executed' copy of the agreement.
              their client believe that the balance remains due and payable and they therefore require immediate payment of the said sum or my realistic proposals for repayment of the same within the next 14 days
              21/05 letter from morecomics(20/5) to prevent further action I am to send my payment proposal before 27/05 or telephone them within the next 7 days sorry their last letter dated 14th states 14 days 14+14= 28, so they can wait
              If i do not contact them following receipt of this letter they MAY have no alternative other than to recommend to their clients that they consider further debt recovery action against me deary me I'm quivering in my armchair. no PT, no compliant CCA. sorted
              6/6 letter from Morecomics (3/6) as they have not received any communication from me with regards to my outstanding account, they feel that I may not be in a position to meet their request to clear the account in full.gosh they get have feelings
              to prevent their recommendation to their client that further debt recovery action be considered they are prepared to accept payments of �120 a month,to take advantage of this offer I must,
              contact them by phone err no
              make payment by website erm No
              send payment attached to letter and no again
              if I do not reply I MAY leave them with no other option but to recommend to their client that they CONSIDER further debt recovery action against me
              18/6 letter from Midas cs,(17/06) they are aware that i have not agreed a repayment for this debt with moronics. they are now reviewing the account prior to the possible recommending of further debt recovery action to their clients.Now are they talking about Tesco or morcomics being their client
              they would remind me that unless we can agree a settlement of this account, the default which their client may have registered against my credit file will remain unchanged. are they using a default as a threat , cos the Tesco wouldn't remove it anyway To prevent possible further action I must contact Morecrap now.
              04/07 letter from Morcronic (01.07) their records show I have not made any payments to them must have a newbie in accounts so my account has been passed to the next desk along Home collections Division, for action.So are they collecting home's now along with door steps? This may involve their local rep calling at my home in the near future,to establish how I intend to settle the balance outstanding.easy! you give me a valid CCA, I consider where we go from there
              If I would prefer to agree a repayment arrangement or I believe there is an outstanding query on the account I must telephone no later than 08/07 i'm busy washing my hair
              they would emphasis that if no satisfactory agreement is made they may have no alternative but to recommend to our client that they consider further debt recovery action they have been putting this last line in since may



              27/07 letter from morecrap We are agents of Tesco Bank, Their records show that the above account has an outstanding balance, They have therefore asked us to contact the account holder to discuss the account and we have been provided this address by a credit reference agency that supply us with addresses links based on the information they hold.Please contact us to confirm the position and so that we can make the appropriate arrangements.
              However if you believe that you are not the person responsible for the account, it is important you contact us immediately, either by telephone or letter.
              they told me that they were agents back in March, they have also told me how outstanding my balance is, but never sent me an award for it,and why have they found my address through a CRA when they have been writing to me and I have been replying? errr what position do I need to confirm ? If i write and tell them I'm deceased will they make funeral arrangements?

              05/08 letter to morecrap pointing them back to my letter sent in may also asking what position I am to confirm,and why do they need to look me up when they have been sending letters containing confidential details since march, so it is a little late to find out if the correct person lives at this address .

              12/08 letter from Morecrap (10/08) in capitals, Important information-possible further action. I am to contact them in the next 7 days, or send my payment proposal before 17th Aug, to prevent possible further debt recovery action, If i don't they may have no alternative than to recommend to their client that they consider possible further debt recovery action against me, they may be able to offer a substantial discount from the outstanding balance, Oh dear me, the newbie has done it again and sent me letters from the past.
              17/08letter form Morecarp, account on hold while they contact their client

              25/09 letter from Tesco, due to my failure to agree or maintain repayments towards this account, we have decided to pass the management of the account to one of our DCAs, fredrickson International Ltd, they will attempt to contact you within the next 10 days, to discuss your individual circumstances. their aim is to establish an affordable and sustainable repayment arrangement with you. Should I wish to contact them, the contact details are below
              30/09 letter from Freds Hi nw you've not paid tesco, so we are sending you this threatening 1st letter so you will give us all your money OR ELSE
              Reply piss off
              14/10 SWID letter sent to freds
              24/10 letter from freds(17/10) they note the contents of my recent letter pity they didn't read it if I require documentation under the CCA1974 I may request this directly from their client with the fee of �1,00, I sent SWID,
              I am to contact them with my payment proposals

              12/11 letter from fred, In answer to my recent letter(read what I sent)Their client confirms that they complied with my s78 CCA request in June 2012 and sent me documents on the 5th and 25th of that month.
              their client also advises that their legal department do not keep copies of what was sent.
              that's a bit daft, so how do they know what was sent complied with my request?? Should I require further copies I need to make my request again DIRECT to their client and enclose the £1.00 fee as they have complied with this request twice already.
              Fred says they would be grateful if I would contact them with my payment proposal by 25th November if they do not hear from me collection activity MAY resume.
              04/12 letter from freds [02/12] Dispite attemts to negotiate a settlement on this account, there is still no arrangement to pay in place to repay this debt, would I like to contact them ?
              NO!
              19/12 letter from Freds[17/12] Dispite previous correspondence from them my debt remains outstanding,They are prepared to offer me an opportunity to pay before they pass it back to Tesco with a recommendation to take further action, they are prepared to accept a full and final settlement, provided i phone them on 0845xxxxxxx within 7 days of this letter and they offer a variety of ways to pay. Pity I don't like any of them
              2014
              Letter from Tesco, due to the fact I have not agreed to or maintained payments to this account, they have decided to pass it to one of THEIR DCA's and the winner is....WESCOT
              funny thing is the letter is from Tesco on Tesco headed paper but the return address on the back is Huddersfield which is Wescots mail shot address, and the letter is unsigned, should I send it back with a complement slip asking for a signature??

              29/03 letter from Wescot, again it tells me my balance is outstanding, and they have been instructed to collect the debt in full, blah.blah,blah
              08/04,have sent SWID to wescot
              10/04.letter from wescot, we know you live there you have not contacted us
              01/05. letter from Wescot dated 28/04. Having contacted their client, they advised that they have complied with my request on 2 occasions,in 2012. therefore if I require another copy of the documents I must send another request along with the £1.00 fee.

              Will send Missing PT to Wescot when I can be arsed

              22/05 letter from wescot(17/05) as a final attempt to avoid further action their client has agreed that they(wescot) can offer me a discount to settle my account I have till 27/05 to agree a suitable settlement or the offer will be withdrawn and further action will continue to recover the full outstanding balance, phone us on xxxxx no mention of how much the discount is, and what part of I do not discuss anything over the phone in my SWID letter do they not understand. Oh yes all of it
              If i can't take advantage of the offer they will still consider a realistic repayment plan and I should contact them as a matter of urgency to discuss my options
              07/06 letter from wescot.Offering me the opportunity to take control of my outstanding balance. They understand there may be reasons for me not responding to them . I may feel that I am not in a position to start making an acceptable payment against my balance or that I don't know how best to manage my way through my current liability's
              Blah, blah blah......This debt will not go away now is the best time to act contact us on the number above where one of out dictators, sorry dedicated operators will help me make a fresh start.
              18/06 letter from 2F. Our enquiries indicate that you are resident at the above address
              no sh1t sherlock Despite previous attempts, we have not been able to contact you in relation to a matter we are dealing with on behalf of Tesco bank.
              IT IS IMPORTANT YOU SPEAK WITH US DIRECTLY TO RESOLVE THIS ISSUE. CONTACT US ON 0844 XXXXXXX

              reply :Dear 2F, FU. as you are part of Wescot you will know that I have requested no contact by phone, yet I can see by my call log that you have tried contacting me this way 6 times this month.I shall make this clear. This account is in dispute, No valid CCA has been received. this account is UE and will remain so unless a valid CCA is forthcoming. I will not be sending £1.00 fee for another CCA as the originasl request was not fullfilled. so I suggest you return this to the original creditor and ask them to send a compliant CCA, admit that they dont have one, or stop harrassing me . now piss off your turning my strawberrys and cream sour. NWplease note I may not send it in this format this is only my oppinion at this time .

              2016

              27/02 letter from Tesco they have assigned my account to, Hoist portfolio holding 2 limited, who have appointed Robinson way limited to manage the account on their behalf
              12/03 letter from RW they currently have over 300,000 customers on a payment plan with them , which is the best option for me,
              1, - pay £6.93 per week
              2, - pay £9.35 per week
              3, - pay 14.74 per week
              4,- tell us what you can afford, there is no minimum payment.

              I choose option 4 and I can afford £0.00 per week

              23/03 letter from RW dated 17/03, If I don't contact them they will have to make a decision on what happens next to the balance I owe.
              whether to advise our client to instruct Howard Cohen & Co Solicitors to commence legal action against me; or
              Further collection activity, letters & calls
              ,
              they would prefer me to agree to an affordable arrangement and it's not too late for this,
              OR
              their client has confirmed that they are willing to accept a single payment of £3,547.58, to clear it in one payment.
              give us a ring so we can discuss the best option for you.

              suppose i had better send the SWID
              18/07/16 letter from RW re amount due to HPH2, the original creditor has said that they don't have any record of an active dispute with this acccount. If I have any evidence to support this would i please provide it.NO
              BUT, they have kept the account on hold as they have raised further queries with their client to request more information, they will contact me again when they have a response from them. hope it takes a while x
              30/8/16 letter from RW, account still on hold as they have had no reply from Tesco
              17/10/16 letter from Rw( 13/10) their client has confirmed that Tesco have not received a formal CCA request from me, should I wish to make a formal request I should put it in writing to RW along with the £1.00 fee
              28/11, letter from RW ( dated 23/11) " Pre legal assessment" they have assessed my account and found that it meets their initial criteria to be considered for legal action. They now need to understand my curcumstances to determine the most appropriate action to be taken for this account, The account may be transfered to Howard Choen & co. In 10 days without any further notice, If it is and court action is taken they will ask the court for an order adding legal costs and intrest to the amount I owe,It's not too late to agree an affordable payment plan:if you would like to agree to a plan or, youbelieve you have a valid dispute just call us before 04/12/16.

              1/12/16 ,
              UE no valid CCA received letter sent to RWl
              19/12 letter from RW dated 13/12,
              following my request???they have asked for a copy of the agreement/statement to verify that I am Liable to pay the amount due. the account is on hold pending rceipt of said document and they will contact me again in due course.

              10/07/17
              Letter from RW , they enclose a pile of statements from 2004 -2011, T&C with 9904 at the bottom and the signed CCA as received in 2012, no varied T&C's
              they have put account on hold for 30 days and request i fill in the I&E they have supplied,

              have found some T&C's dating from 1010 (october 2010) 1111 (nov 2011) 0112 (jan 2012 so am assuming the T&C's sent are from Sept 2004 and not originals from when taken out in April 1999

              12th Aug 17
              letter from RW (08/08) telling me no minimum payment is required, but they can help me set up a repayment plan of £40 per month or one based on what I can afford

              25/08/17
              letter from RW dated 21st, WHY HAVE YOU NOT CONTACTED US?, we have made numerous attemps to contact you regarding the ourstanding account but we do not currently have a payment plan or agreement with you
              we need you to contact us and tell us about your curcumstances, based on what you tell us we can;
              Agree an affordable payment plan- there is no minimum payment tell us what you can afford
              Hold your account from any further activity
              Look at offering you a reduction on the amount you owe
              investigate any query or didpute you may have.
              If you do not contact us we cannot help you. please contact us by 01/09/17

              08/09/17
              letter from RW, (03/09) A reduction to help you clear your balance.
              as the account remains unpaid, they want to help find a way to clear the debt, their client has advised that they will accept a 66% settlement to clear the balance in one payment.
              so they would like me to pay 3k, but if I am unable to pay in a lump sum they MAY be agreeable to me paying in monthly instalments.
              OR if neither of these options is possable I can tell them what I can afford and they will work with me to find a resolution.
              either way please call, web chat or email to let them help.

              04/06/2018
              Letter from RW 30/05/18 WE want to help, they note that the balance remains outstanding and would like to discuss with me how we can work together to find an affoedable arrangement bases on my circumstances
              contact us to discuss a way forward.
              My circumstances are

              1, no valid CCA
              2, not paid since March 2012
              3,IT'S SB.
              but I will keep this quiet unless the letters get threatening

              11/06/18 letter from RW dated 6th
              They are committed to help me come to a resolution for the outstanding account
              They are proposing to send a field contact manager to my address after the 17th to help me reconnect with them
              They would like me to come to an affordable repayment arrangement which will take into account my personal circumstances and financial situation.


              4/07/18 at 14.40 a field agent arrived at my door, I opened it , he asked if I was Mrs NW I said yes, he showed me his badge ( dirty monkey) I told him to go away as I was not in the mood for an argument, He said I'm not here to sell you anything, my reply I know why you are here now go away, My Mum has just died and I am not in the mood, I shut and locked the door with him still saying for all the neighbours to hear, I'm here about a debt you owe. to which I shouted back to him " go check your dates" and I left him there.

              04/08/18
              letter from RW dated 31/07/18 "quote" Our doorstep collector has recently visited you at your home and You informed them that You may require or have may already have obtained some assistance with your current financial situation. As a result your account has been returrned to our head office and we have placed it on hold for 30 days to allow you or your appointed representative time to contact us.

              7/8/18, formal letter of complaint sent to RW about agents visit and his report back to them.
              Also enclosed GDPR for ALL info held about me on their systems.
              08/08/18 Letter received and signed for by RW

              16/08/18 Letter from HOIST FINANCE they reply to my request for DSAR and enclose information within their control since they were assigned allaccounts held .

              They enclosed a print out they give the owner of the account as Hoist portfolio 2 ltd
              Their address is Quays reach Salford this is RW address
              Date of assignment is Feb 2016, default date, date account was opened
              THE LAST PAYMENT DATE to original creditor isssss 16/03/12
              The contact log
              lists mail sent and received since 09/02/16
              list of calls made to me
              list of SMS sent to customer, 09,12,14,19/06, this is interesting as they have the wrong mobile number

              no mention of the home visit, or a reply to the complaint about said visit,

              also no mention of the Barclaycard account they hold ( which I have a letter saying is UE )

              22/08/18 have today received a reply to my formal complaint, letter dated 17/08, they acknowledge receipt of my complaint received by us on 13/08/18.
              The matter will be investigated thoroughly by their complaints department and will contactme ASAP,
              My account has been placed on hold until resolved,
              interesting they received my letter on the 8th, so where has it been sat till the 13th

              10/09 letter from RW, they have not compleated their investigation into my complaint, they aim to respond to me ASAP, but no later than 07/10,
              I look forwad to their reply,

              15/10 letter from Hoist they are transfering all rights from ,Hoist Portfolio Holdings ltd to HFUKH2L

              23/10 letter to RW complaining that they had not responded to my complaint by the 7th as they said they would. also told them to remove phone numbers as the mobile number in the SAR from Hoist, was not mine and never had been,
              pointed out that the SAR asked for ALL information in the systen that contained my name, not just the one they linked to their ref, and why was the "Agent's" report not contained in it?


              26/10 letter from RW,
              they are sorry are sorry I have found cause to complain and also apologise for the lateness of a reply
              they would like to express their sincer condolences and are very sorry to hear of my recent bereavement, they would like to assure me that it was not their intention to cause any upset.
              they continue that they do not uphold my complaint, However they have noted my concerns on their system and taken steps to prevent a Field contact manager from visiting again.
              my SAR request has been actioned and they hope this information provides me with the clarification I require, the account is on hold for 30 days to allow me to contact them to set up an affordable repayment plan. if they dont hear from me by 20th November collection calls/ letters may resume.
              don't think there is any chance of that happening

              29/ 10 letter from Hoist the notice of assignment they sent on the 10th is incorrect, it was listed as being sent by Hoist Portfolio Holding Limited, it should have been Hoist portfolio Holding 2 limited.
              thay enclose a new Notice of assignment for my records

              24/11 letter from RW, they are aware of my circumstances and appreciate that you are experiencing difficulties at present.???
              they want to help by agreeing an affordable arrangement based on my circumstances, please call......

              NO.

              03/12/18 letter from RW,They ask me to choose one of the following options to allow them to work with me to understand my current circumstances:
              Ican contact step change for free and independent help to assist with managing my finaces and contacting creditors on my behalf.
              Complete the attached I & E form and return it to them
              Call them on xxxxxxx if I need any help to complete the form, or to discuss the most suitable solution to manage my account.

              I don't find Stepchange impartial, and I don't need help with my finances so thats a NO

              I don't have any income, It's all hubbys so another NO,

              I don't need help filling in the I & E with zero's so won't be calling them
              the most suitable solution to manage the alledged account is to continue to ignore all letters til they realise it's SB.


              31/12/18 letter fromRW, if I am having difficulties and need help I can contact them,

              well I am having a problem with the boiler, should I give them a ring????? Naw can't be bovvered, x

              24/01/19
              letter from RW (19/01/19) they are aware that i may be experiencing difficulties in paying this account and would like to help me
              no problem just not going to pay,
              They have a range of payment options available for me that they can tailor to my individual needs.
              bet not one like i have now
              they may be able to offer a reduced settlement that I may be able to pay over a number of months,
              is it 100%? no, not interested
              they are dedicated to to ensuring that they agree a solution that is right for me and suits my personal circumstances
              Yeah as if,
              Direct debit is an easy way to pay, call us to set this up or pay by a card
              I don't think so, I like the way I pay at the moment.

              13/04
              letter from RW, I have not responded to their recent letter,
              As i have experienced difficulties, they would like me to choose one of the following options,

              Contact StepChange, who offer free and impartial advice.
              Complete the enclosed I&E form,
              Call them and they will help fill in the form and discuss the most suitable solution to manage this account.

              13/05 . letter saying I need to contactthem to set up a repayment plan, if in difficulties I can contact stepchange, National debt line,CAB.
              Or I can call them,

              08/06
              they may be able to offer a reduced settlement, but don't give a figure, they would like me to contact them to "discuss" this, or other available options.

              NEXT!!!!

              19/12 letter from RW I can pay off my debt for less, 25% less, if I would like to take up the offer I am to contact them BY 16/01/2020,
              Not interested so I won't bother them
              Next line says do not ignore this letter, I have read it just not taking up the fantastic discount

              15/01/20
              have today received letter from RW asking how they can make this work?? they can help-but need to hear from me, their team can set up a payment plan designed to help manage the account, BUT, they need to get in touch to make sure it is affordable to personal circumstances,
              so they need to register the account on line. or want someone to give them a ring.


              Dear RW,
              I have decided my own repayment plan,it is the one I have been on since March 2012,
              I worked out how much I wanted to pay, found it was affordable and have stuck to it through thick and thin,
              I do not need to contact anyone,
              I find I can still manage things by myself, even though I am now getting on in years, so I will not be troubling your *specially* trained team.
              I suggest the way forward is to;-
              Check the default date 2003,
              check last payment date 2012,
              check how much it is costing you to keep sending out letters
              Think is it worth it, she never replies


              09/2020
              letter from RW, Flexable solutions for challenging times,
              They understand all too well how the current situation makes it difficult to plan too far into the future,
              me thinks they are having a cash flow problem
              they ask me to set up an online payment plan, i can make use of their income and expeniture tool and their portal will never let me set up a plan i cannot afford.
              Now i was tempted to do this as.
              1, I have no income, it's all hubbys till I get my pension in 2 years,
              2, I was interested to see how the "portal" would cope with all the zero's

              I refrained from temptation.
              they now have a "friendly" chat bot called KAI, as that is my name in Spanish I would be talking to myself, I already do that.
              back to the filing cabinet.


              Feb 2021
              letter from Hoist Finance, have they sacked RW?
              they say they recently contacted me, 5 months ago, telling me of the flexible ways to pay my account.
              If I were to set up a payment plan, they MAY be able to pay some of the balance for me, to see if I am eligible for a " You pay, We pay" plan i am to log on to their web site.
              I much prefer a "No pay, Go away" plan
              Just a quick update, has anyone had post from robinson way, Hoist seem to be sending out letters from Hoist Finance ?
              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

              Comment


              • Looking at RW reports and accounts on companies house they say the following

                'On 28th May 2020, the companies decision to withdraw from third party servicing activity was announced. As a result, it is intended this activity will cease by the end of 2020'

                Comment


                • Originally posted by nightwatch View Post
                  Re: Nightwatch & Hubbys Diary of debt

                  Tesco cc
                  start date 1999
                  balance £4730.11
                  defaulted 2003
                  account terminated 2003
                  prorata payments up to date OC/Morecroft/fredricksons/Wescot, HPH2 Ltd/Robinson way
                  Last paid March 2012 Now SB

                  . . .

                  Feb 2021
                  letter from Hoist Finance, have they sacked RW?
                  they say they recently contacted me, 5 months ago, telling me of the flexible ways to pay my account.
                  If I were to set up a payment plan, they MAY be able to pay some of the balance for me, to see if I am eligible for a " You pay, We pay" plan i am to log on to their web site.
                  I much prefer a "No pay, Go away" plan

                  Because this debt has been Statute Barred since March 2018 (i.e almost 3 years)?

                  Just my guess

                  Di

                  Comment


                  • Originally posted by nightwatch View Post
                    Re: Nightwatch & Hubbys Diary of debt

                    RBS
                    still with OC
                    start date 1999
                    ballance £8,103.05
                    Defaulted 2003
                    prorata payments up to date
                    hubbys
                    Last payment March 2012
                    sent CCA req on 12/04/12
                    letter from RBS dated 19th they have sent back my request and money, stating that they cannot deal with it as they require a signiture
                    Sig not req letter sent by return
                    have today received a letter from RBS, they appologise for the delay and they REGRET TO ADVISE that the card agreement has been misfiled and they are unable to locate it
                    they also accept that until they comply fully with the CCA request they are not able to enforce the agreement,
                    BUT if payments stop they MAY take such actionas is legaly permitted to PURSUE the outstanding debt



                    letter received 22/06 dated 19/06 . They are concerened to note that payment has not been received. unless payments are brought upto dare and maintained at the agreed level?, they will have no alternative but to consider further action
                    2013 statements received every month noting no payments have been made
                    2014 statements received every month again no payments
                    2015 as above
                    2016 ditto
                    03/12/17 statement of accounts received and filed, again one a month as if the account is still open
                    2018 statements received and filed
                    2019, statements received and recycled
                    Hi Nightwatch, I'm following this RBS one with interest... Have you still had nothing from them aside from statements for the past 7 years? Amazing.

                    Comment


                    • Hi, yes just monthly statements, one received yesterday, still asking for full amount by xx Feb 2021, if I pay by said date interest for next month will be 00.00.
                      they have not charged interest since I stopped paying?
                      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                      Comment


                      • Originally posted by nightwatch View Post
                        Re: Nightwatch & Hubbys Diary of debt

                        Barclaycard (2)
                        CSL chasing /Robersway/mkpd
                        started 1999
                        balance £3681.29
                        defaulted 2002 & 2010 I have written about this but they would not answer last letter in which i pointed out I had proof of 1st default
                        CCA 2010 they sent a small copy of T&C that they say would have been inforce at time of signing
                        SAR 2012 sent microfiche copy of agreement bur T&C are illegible and only details of this account.
                        have sent letter pointing out that I require all info held and an original legible copy of agreement

                        2013 Default has been removed I contacted experian, with proof of the first default, after no joy from Barcs they said they would contact barcs and let me know the outcome,
                        still waiting for a reply from experian, but on checking file noticed the account had been removed altogether
                        08/08/2013 CCA request sent (had to send another as hubby hadn't canceled the payments)
                        19/08 letter from CSL, until you send the fee we cannot process your request

                        19/08 letter to CSL, you have had the fee you cashed it on the 15/08 the same date as your letter was typed up. you will not be getting another I suggest your accounting dept has a whip round to replace it. the original request received by you on the 09/08 still stands you have until 23/08 to send CCA or this account is in default.
                        03/09 still waiting#
                        04/12 letter from berzeks [19/11] your Barclaycard account has now been passed to Allied International credit [uk] Ltd to manage the collection of the balance outstanding on your account.You should contact AIC as a matter of urgency on 0141xxxxxxx who will discuss with your proposals for repayment of the outstanding balance on your account.


                        now it's a pity they didn't send this letter a fortnight ago when AIC started calling me and then the person on the other end of the phone wouldn't have annoyed me so much that I swore at him!!

                        phone rings true call says" you have a call from" and a sneary up his own arse voice says " Mr SMITH" and chuckles, so I took the call "hello Mr Smith, how can I help you", am I speaking to Nightwatch? that depends which Mr Smith are you? pardon, which Mr Smith are you? why does that matter? so I can say if I'm nightwatch or not! are you totally stupid? no, but you think I am because you think I believe your name is Mr Smith, well you answered the phone, yes I did and I am also recording this conversation , you can't do that with out telling me first, are you recording this call? we may well be, good then you can play this back and try and understand what is being said, I do not recognize your number, so I haven't asked you to call. I Don't like unsolicited calls from any company so please put every thing in writing and send it to me, and remove any numbers you have from your dialing system, we will phone when we like until you speak to us, as you wish, but I have just spoken to you, and told you I wont again, now Pickle off and stop chuffing wasting my time you muppet.at which point I zapped him

                        20/12 letter from AIC [17/12] This account has been assigned to us from Barclaycard this means CSL have cocked up
                        We are unaware of any reason for the non payment and we encourage you to contact our office to resolve the outstanding matter in a timely manner they have been told I've not paid, and to try and get some money from me
                        If you are experiencing financial difficulty please call us as we are happy to discuss your situation and how we can help resolve we're not really interested we just want to try and scare you into giving us your money, then we can have a good laugh as we talk about it in the pub later
                        10/01/2014 SWID letter sent
                        11/01/2014 letter from AIC dated 7th jan. they have been unable to come to an acceptable arrangement with me regarding the repayment of my outstanding balance.coz your not going to get one
                        This is MY last chance to work together with them think i'll pass, tho it was a difficult choice
                        It is in MY best interest to come to a mutually acceptable agreement, so please contact them on the number on the letter to discuss the matter further. or I can fill in and sign the enclosed IE form and send it back within 7 days along with an offer of payment.errrm NO
                        21/02 well AIC have phoned me every day this month lucky for me the truecall baffles them, but have sent off a telephone harassment letter, pointing out that in my January letter (SWID) to them that they signed for on the 13/01, it clearly states All Communication in writing only and that they are not to phone as I will log and record all calls, which WILL be used to make a complaint if necessary

                        27/02 letter from AIC (24/02) thanking me for my recent letter and confirming that they will be conducting a through investigation into my concerns, Once it is completed they will write to me again
                        they enclosed a copy of their internal complaints procedure, and end with a final line of.....
                        In the meantime,If you have any queries, please do not hesitate to contact me on the direct line number below???
                        my complaint was I wanted no telephone contact!!!!

                        28/02 letter from AIC they have upheld my complaint and have removed all phone numbers from their records. they have send me £50 for inconvenience caused

                        16/05 letter from Robson way, well it is typed onto a piece of paper with Barclaycard photocopied at the top, Your account has been passed to Robson way Ltd to manage the collection of the balance outstanding,
                        You should contact Robbers Way as a matter of urgency, they will discuss with you proposals for repayment of the balance outstanding on your account.
                        at the moment I don't have any proposal to repay this OUTSTANDING account so won't bother to contact them
                        23/06 letter from RW they are authorised to negotiate repayment of the balance outstanding. please contact us to agree an affordable and sustainable repayment plan based upon your personal circumstances.

                        dear RW, my circumstances are as follows.
                        I am not allowed my own opinion on football, cannot dress myself with out my face coming into contact with the floor,door, bed, wall, as I dance around the bedroom with both legs down one trouser leg, often find I have my tshirt on inside out and back to front, normally after a few sherberts,
                        I am treated like a slave by my family, cooking, washing, cleaning, for up to half an hour a day at least,the rest of the day I am forced to go shopping, have a meal out, visit friends and relatives, natter with the people next door.
                        My life is appealing, sorry appalling, and now you come wading in with your bully boy tactics of being NICE, well thats it you've gone to far ,I am going to have to revert back to self medication, as the Dr has struck me off his list for free booze,
                        because of you Bargin booze are going to have a bumper year and I will be back on their staff party list for Christmas,
                        I hope your happy with yourselves
                        cheers
                        p.s. this account is in dispute as no CCA has been received, stop phoning as I wont answer, and my doorstep has been very naughty so is not allowed visitors for the foreseeable future. Ta Ta
                        SWID letter sent to RW


                        26/09, letter on Barclaycard headed paper with return address of Bellshill on envelope dated 19/09 they write to inform me that the account was assigned and transferred to MKPD LLP on the 10th Sept so they are now the effective owners,BUT they have appointed MK rapid recoveries as their servicing agents, so, all contact is to be made to MK RR lower down it says I should make payments to MKPD LLP
                        in the same envelope is a letter on MKPD headed paper telling me that they are the legal owner of the debt due,and how important it is I contact them( upon receipt of the letter) to discuss my options
                        I must ensure that all future correspondence and payments are sent to MKPD LLP at the address in Milton Keynes
                        , so whats happened to MK RR? which I take it are Milton Keynes Rabid Recovery's

                        03/10.letter from MKRR dated 30th Sept, further to their recent communication regarding transfer of ownership they have not received my offer of payment.they want to help me and are in a position to help me clear the outstanding balance,BUT... they can only do this after speaking to me. they beg me to call them and discuss ways we can help.they only posted this one 4 days after the first so don't give much time to get back to them, do they?
                        until they reach an agreement to clear this balance they will continue to contact me by phone or letter so they advise that I contact them to resolve the matter, I take that as a threat of harassment!
                        06/10 SWID letter to MKRR.

                        22/10 letter from MKPD (15/10) account on hold while they liaise with the original creditor, they will get back to me. don't rush lad's
                        30/10 letter from MKPD (27/10) Final Response to my concerns.
                        They have raised my concerns with Barclays and they have confirmed that they do not have a record of an unresolved dispute on file as this was complied with
                        when? I have only had a minute copy of some T&C that they say would of been in force when the account was opened, CSL never sent me a reply to my CCA request last year but they did cash the payment for it
                        they continue with what should be provided under S78 CCA ,A copy of the executed agreement (never received) any document referred to in it (er how would you know what was referred to in it, if you have never received it) and a statement of account which they say is; I owe £3,681.29 no breakdown of any payments made.

                        Due to the current status of my account the full outstanding balance is now due. We are currently unable to provide a copy of the credit agreement. We accept that we are therefore prevented from enforcing the agreement with you while this state of affairs continues.
                        Notwithstanding that we cannot currently enforce the agreement; our rights continue to exist under the agreement. you should therefore continue to pay the debt that has accrued on your account. We can and will continue to take any action short of enforcement reporting to CRA's and requesting payment from you,they refer to McGuffick v RBS (2009)
                        They say this completes their obligation under S 78 of the act and they request that I phone them to discuss my account
                        On this occasion they have been unable to uphold my claim but I do have the right to refer my concern to the FOS within 6 months


                        20/11 letter form Mkrr(13/11) we have still not received your offer of payment,coz i've not made one we can offer you an instalment arrangement to clear the outstanding balance, £0 a month is fine by me, we can only do this after speaking to you, won't get done then, Please call us to discuss ways we can help, stop asking for money and you won't be disappointed
                        if you don't contact us we may need to take further action to resolve this, have you read the last letter you sent me?

                        well since the last letter mkrr have tried to contact me by phone 6 times 3 times in one day on the 28/11 twice yesterday, not checked today's log yet,
                        now I know that they can make reasonable requests for payment as it is unenforceable till they find any paper work, but I stated quite clearly on the SWID letter i sent to them that I will not discuss any alleged accounts over the phone, all communication is to be in writing, any calls received will be logged by date and time and may be ,indeed in the past have been
                        , used to make a formal complaint of harassment. I think 3 times in one day is harassment,
                        03/12/14 letter from MKRR dated 28/11/14 ,Please call us to avoid further action, further to our letter offering to help you clear this balance we have not received your offer of payment.not sent one Without your cooperation we cannot offer you any help to reduce this balance and may need to take further action which could involve litigation via the courts to recover this amount. This is something we wish to avoid so please contact us immediately so we can come to an agreement, I have a letter from MKPD that states that they cannot enforce the account as they cannot produce a copy of the agreement, mkrr have phoned 7 times in 3the last days
                        MKRR: must be a lonely office junior in charge as on checking our call log on the True call, they tried to call me 4 times on the 23rd and at 08,20 am on 24th (Christmas eve) maybe they were hoping to catch me before I sobered up, to get a Christmas tip off me.

                        JAN 2015
                        MKRR have sent 2 letters A FINAL WARNING and a we are sending it to KEYNES
                        MKDP have sent another letter saying they can't enforce as they cannot provide a copy of the agreement
                        Have started a separate thread here http://forums.all-about-debt.co.uk/showthread.php?16364-Barclaycard-MKRR-threatening-legal-action&p=467392#post467392.

                        Jan 17th, Notice of intended legal action from Keynes
                        Jan 19th Threat of Lit letter sent, added a few lines pointing out that;
                        They were assuming I had not been in contact with MKDP/MKRR, but that I had proof they had received my letters as I had the signature for them.
                        The last letter from MKRR had given me 7 days to reply but their letter was dated just 4 days later, so I was led to assume that they had no intention on giving me time to reply,
                        They stated that MKDP LLP had told them to start legal proceedings, yet if they had been in contact with MKDP, they would know that MKDP had themselves written to me twice saying the account was unenforceable as they could not produce a CCA
                        I enclosed copy of MKDP letter and asked them to confirm with their client that this was in fact the case

                        28th jan received reply to threat of lit,
                        They have reviewed the account and can confirm that "due to a clerical error the account was not updated to show as UNenforceable and therefore the letters were issued" I am to accept their sincere appologies for this error,
                        again they state they cannot supply a full copy of the credit agreement or enfoce the agreement, But I should still pay.



                        25/09 statement of account from MKDP 0 payments made.

                        26/09 letter from MKRR following our recent communication regarding transfer of ownership of your balance, we have not received your offer of payments,
                        WE want to help and are in a position to offer an instalment arrangement to clear the outstanding balance, but we can only do this after speaking with you. Please call us to discus ways we can help.


                        07/10 letter from HPH2 Notice of assignment, MKDP has assigned the account to HPH2 Ltd, effective from 21/09, They have appointed Robinsonway to organise payment on this account,
                        letter from RW enclosed in same envelope.

                        21/10 letter from RW . no mimimum payment required good coz i'm not sending one
                        07/11letter from RW what are you able to pay? + I&E form, as if!!
                        30/12 letter RW 50% reduction to help clear the balance, holding out for 100%


                        2016
                        07/01, letter from Robinson Way .this account remains unpaid and we want to find a way to help you clear this debt. our client has advised that they will accept a 50% settlement to clear the balance in one payment. if you are unable to make a one off payment we may be able to agree monthly installments,
                        if neither of these option's is possible for you tell us what you can afford and we will work with you to find a resolution, go online to chat with us

                        20/02 letter from RW recent activity on your credit file suggests you may have made a significant payment to one of your financial accounts , in view of this we would encourage you to contact us to agree an affordable repayment plan,
                        let me think about it, errrm NO
                        14/09, letter from RW (08/09/16) they have tried to contact me but haven't had a reply, if i don't contact them they can't help me set up a repayment plan,
                        they give me three options they may take, Solicitor, Register a default, Phone me.
                        full contents in other thread (link above not working)ignored
                        22/09 affordable payment plan, gives 3 options i went for number 4 , no payment, no reply

                        14/10 letter from RW, No minimum payment, pay what you can afford, £0.00 sounds good to me
                        12/11 letter fron RW, ARE YOU WORRIED ABOUT CONTACTING US?ERRR NO. they continue on about if I call and talk to them in confidence about my circumstances there are a number of options that they could offer to help clear the blance on the account, 1 payment plan that I can afford. 2, Agree a reduction in the ammount owed, 100% would suit me.. 3, if I am in financial difficulty they can put me in touch with oganisations that can offer me free advice and support. too late already found one, 4,any queries contact us and we can help find the right solution for you, I have a solution, agree it's UE and leave me alone

                        08/12 reduced balance offer pay only33%, not good enough

                        12/12, we have recently received contact from you regarding another account we hold on our records Tesco and have noticed that we are also dealing with this account which doesn't appear to have an active repayment plan in place,nothing wrong with your eye sight please complete the enclosed I&E form and return it to us with your repayment proposal, if there isn't a repayment plan with the other account what makes you think I am going to set one up on this ?

                        21/06/17, letter from RW, dated 15th, they have been trying to contact me, no you haven't, they want to help me find a solution to clear this debt, that's nice. If i don't contact them they may :-

                        refer account to their clients solicitor and ask for the issuence of a CCC, which may result in a CCj being entered,
                        that sounds painfull.plus NO CCA

                        send a report to CCA's, if less than 6 years from default date, missed that boat by a mile

                        try to contact you using any telphone numbrs w have on file, or, obtain from 3rd parties, try it and see what happens to the poor sod that i speak to

                        05/07/17 letter from RW. they tell me again how outstanding my account is, they also give me 3 options of how I could clear this account alas option 4 is not there; pay 0.00 and they will leave me alone. filed

                        21/07/2017 letter from RW, did you know that more than 300,000of their current customers are paying off their debt on what they can afford'

                        good for them, if thats the case you don't need my money then, do you !

                        16/08/17. letter dated 10th/08. they are offering a reduction of 69% and would like me to get in touch should I tell them there is no CCA and I have a letter telling me so? maybe next month

                        17/10 repeat letter of 16/08, same reply

                        2018

                        19/03 they need me to take action, will have to wait till i'm back

                        28/04
                        letter from RW telling me "it's important to arrange a repayment plan" I should get intouch today to agree my plan,If I don't contact them I risk further collection activity commencing on this account (alledged) and the debt will not reduce

                        21/05/18 letter from RW dated 16/05/18, PAY JUST 75% of YOUR OUTSTANDING BALANCE, to clear this account, why do they put it in LARGE letters I can't read it any louder?
                        this offer is available for only the next 30 days, so please contact us to comfirm beforemaking the payment. so we can ask for more and also see about a payment on any other accounts we might have of yours.
                        I could also agree to an affordable payment plan based on my curcumstances Call us, or, text call me to xxxxxxxx and we will call you back.don't think so mate
                        Don't worry if none of the options is the right one for you, we can work with you to find the right one for you. Why not open an online account, because you don't do cash back

                        21/09 ( dated 17/09/18)They need me to take action Again!! they want me to get intouch and tell them about my situation, They can then agree an affordable repayment plan with me,
                        the last line reads:_ wewd rather agree an affordable repayment plan with so,
                        office junior?

                        24/09, letter dated 18/09/18 from Hoist Finance UK Holkdings 1 Ltd my account has been assigned to them from MKDP llP, which is interesting as RW letter of the 17th still says HPH2 have it, It was assigned to HPH2 from MKPD LLP a few years ago?
                        the assignment has taken place as part of a restructure of Hoist Finance group, so my account has been transferd from one part of the company to another.
                        so it is now in the hands of HFUKH1L,
                        But I can still carry on paying RW, or if not paying them, contact them to set up a repayment plan, their address is Quays Reach salford, which is also HFUKH1L address.


                        so in a nutshell MKDP assigned my account to HPH2, but somehow have now assigned it to the same company with a slightly different name who have said that RW will still service the account, but fail to mention that RW are part of the same company.

                        2019
                        12/06, letter from RW. every day we speak to and help people like you,
                        you have never met me, nor spoken to me.I assure you I am not like other people
                        Now is the time for you to get in touch too. At the moment we can offer you a reduction on the amount you owe,
                        allegedly owe, at this one moment in time,
                        they actualy offer a 29% reduction for 30 days from the date of the letter, always a catch, you only have to visit the website to register/login for more information on how to take advantage of this reduction offer
                        If I am unable to pay this ammount in full, i am to visit the website anyway, as they MAY be able to agree monthly instalments, as an affordable way to pay off the balance

                        dear RW, many thanks for your recent missive offering such a pityful reduction on the balance of an Unenforceable and SB account.
                        Having thought it over for 2 seconds ,I, have decided not to take up your offer so will not be logging in to see the details of how to take up this untemping offer,
                        Nor will I be offering any monthly payments,
                        I would point out that I should of told you ages ago that it is SB, but not many people write to me now, so a letter from you is such a joy.
                        I look forward to the next one xxxx


                        Oct 2020
                        Letter from RW, exactly the same as the one for my Tesco account [Flexable solutions for challenging times]
                        so exactly the same reply

                        15/Feb 2021
                        letter from Hoist, exactly the same as the Tesco one last week, will file and ignore
                        Update. NEXT.
                        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                        Comment


                        • Originally posted by nightwatch View Post
                          Re: Nightwatch & Hubbys Diary of debt

                          Tesco cc
                          start date 1999
                          balance £4730.11
                          defaulted 2003
                          account terminated 2003
                          prorata payments up to date OC/Morecroft/fredricksons/Wescot, HPH2 Ltd/Robinson way
                          Last paid March 2012 Now SB

                          12/04 CCA sent
                          03/05 letter received, dated 21/04, unable to deal with request as it is not signed. returned with 'no sig required' temp
                          19/05 letter from D Munn,(7/5) 'HE' is disappointed to note that I have failed to comply with 'OUR' agreement,unless 'HE' receives an immediate payment as arranged 'HE' will have no alternative but to place my account in the hands of an external DCA
                          7/6, letter from tesco, Legal and Estates,"further to my recent request, we enclose copy information held by Tesco Bank provided under the terms of the above act"
                          they have sent me the information as quoted under DPA 1998 ??
                          will email what I got to Niddy
                          missing PT letter will be sent 2mozz
                          after sending missing PT letter have just received the same stuff back but with some T&C but i cannot see any date on them so don't know if they are original or varied will send to Niddy for his opinion

                          His Niddyship says to ignore, wait and see what happen next
                          2013
                          31/01 letter from tesco dated 28/01, We are considering legal action to recover your debt, despite writing to you several times, you have still not paid off your credit card balance or made a repayment arrangement with us,we are now considering commencing court proceedings against you to recover this debt.
                          it then goes on to explain what this could mean and what may happen if i don't pay the CCJ 1, paid from employer. 2, charging order.
                          they would prefer to come to an arrangement to settle the debt and i am to call them immediately to discuss a repayment plan.
                          20/02 was going to send threat o gram template for last letter but forgot to post it (just found it in the car)
                          20/02, 2 letters received today both dated 15/02 from Tesco Collections, letter 1, wants me to contact them urgently to discuss my account.
                          letter 2,Tesco Recoveries, because of an absence of an acceptable repayment arrangement, and because i haven't contacted them, despite several attempts to discuss the matter, they will shortly commence further action against me with the assistance of DCA or Solicitors. To stop all action I am to make a payment NOW. If no payment or agreed repayment plan is received within 7 days, they will commence further action against you
                          22/02 letter sent cross between you have not sent me my CCA /unenforceable/threat-o gram it was received by them on the 23/02
                          11/03 [05/03] letter from Tesco recoveries,Important you must take action-call us today,despite previous correspondence and our repeated attempts to try and reach an arrangement with you, the debt still remains outstanding.
                          we will shortly have no alternative but to seek the assistance of a debt collection agency or, if appropriate, commence legal proceedings against you for the recovery of the debt.
                          I am to make an acceptable offer of repayment within the next 7 days
                          25/03 letter from Moroncroft (23/03) my account details have been passed to them from Tesco Bank,they are acting as collection agent for them, they will be in contact with me within the next 7 days by letter and/or phone to discuss my repayment options in detail, well tesco can't have a valid CCA, if they can't read and answer my last letter I'll just have to start the ride again
                          April
                          05/04 SWID letter sent to morons also pointed out all communication in writing only and that I do not give permission to anyone to visit my doorstep so dont try that one.
                          06/04 letter from moronics of possible further action if no contact is made by 12/04. I could contact them now and they would be happy to discuss a repayment program, they may also be able to offer a substantial discount off the outstanding balance.
                          19/04 letter from moronics thanking me for my recent letter and advising that they will be communicating with their client in respect of my raised query. follow up action will be suspended on my account and they will endeavor to provide me with an appropriate response as soon as possible No rush love, no rush.
                          04/05 letter from Morecomics [01/05] Tesco have told them that they completed an agreement request S78 on the 5th June 2012 and also on the 25th June 2012.
                          they also advise that the account is on a temporary hold to allow me time to receive this letter and contact them to discuss a payment arrangement I can afford and maintain, if contact is not made promptly, their follow up of the account will recommence. just to make clear. Tesco sent me a photo copy of the signed agreement and T&C dated 2012 but no original T&C and the covering letter said it was sent under the Data Protection Act 1998 , and when I sent the Missing PT letter they sent me the same 2 pages so how have they complied with my CCA request
                          UE CCA received letter sent to morcomics
                          17/05 letter from moronics(14/05) their clients believe that the documents sent do meet the requirements under s78 of the Consumer Credit Act.They go on to explain what may be omitted from the document and that there is no requirement to provide a signed 'Executed' copy of the agreement.
                          their client believe that the balance remains due and payable and they therefore require immediate payment of the said sum or my realistic proposals for repayment of the same within the next 14 days
                          21/05 letter from morecomics(20/5) to prevent further action I am to send my payment proposal before 27/05 or telephone them within the next 7 days sorry their last letter dated 14th states 14 days 14+14= 28, so they can wait
                          If i do not contact them following receipt of this letter they MAY have no alternative other than to recommend to their clients that they consider further debt recovery action against me deary me I'm quivering in my armchair. no PT, no compliant CCA. sorted
                          6/6 letter from Morecomics (3/6) as they have not received any communication from me with regards to my outstanding account, they feel that I may not be in a position to meet their request to clear the account in full.gosh they get have feelings
                          to prevent their recommendation to their client that further debt recovery action be considered they are prepared to accept payments of �120 a month,to take advantage of this offer I must,
                          contact them by phone err no
                          make payment by website erm No
                          send payment attached to letter and no again
                          if I do not reply I MAY leave them with no other option but to recommend to their client that they CONSIDER further debt recovery action against me
                          18/6 letter from Midas cs,(17/06) they are aware that i have not agreed a repayment for this debt with moronics. they are now reviewing the account prior to the possible recommending of further debt recovery action to their clients.Now are they talking about Tesco or morcomics being their client
                          they would remind me that unless we can agree a settlement of this account, the default which their client may have registered against my credit file will remain unchanged. are they using a default as a threat , cos the Tesco wouldn't remove it anyway To prevent possible further action I must contact Morecrap now.
                          04/07 letter from Morcronic (01.07) their records show I have not made any payments to them must have a newbie in accounts so my account has been passed to the next desk along Home collections Division, for action.So are they collecting home's now along with door steps? This may involve their local rep calling at my home in the near future,to establish how I intend to settle the balance outstanding.easy! you give me a valid CCA, I consider where we go from there
                          If I would prefer to agree a repayment arrangement or I believe there is an outstanding query on the account I must telephone no later than 08/07 i'm busy washing my hair
                          they would emphasis that if no satisfactory agreement is made they may have no alternative but to recommend to our client that they consider further debt recovery action they have been putting this last line in since may



                          27/07 letter from morecrap We are agents of Tesco Bank, Their records show that the above account has an outstanding balance, They have therefore asked us to contact the account holder to discuss the account and we have been provided this address by a credit reference agency that supply us with addresses links based on the information they hold.Please contact us to confirm the position and so that we can make the appropriate arrangements.
                          However if you believe that you are not the person responsible for the account, it is important you contact us immediately, either by telephone or letter.
                          they told me that they were agents back in March, they have also told me how outstanding my balance is, but never sent me an award for it,and why have they found my address through a CRA when they have been writing to me and I have been replying? errr what position do I need to confirm ? If i write and tell them I'm deceased will they make funeral arrangements?

                          05/08 letter to morecrap pointing them back to my letter sent in may also asking what position I am to confirm,and why do they need to look me up when they have been sending letters containing confidential details since march, so it is a little late to find out if the correct person lives at this address .

                          12/08 letter from Morecrap (10/08) in capitals, Important information-possible further action. I am to contact them in the next 7 days, or send my payment proposal before 17th Aug, to prevent possible further debt recovery action, If i don't they may have no alternative than to recommend to their client that they consider possible further debt recovery action against me, they may be able to offer a substantial discount from the outstanding balance, Oh dear me, the newbie has done it again and sent me letters from the past.
                          17/08letter form Morecarp, account on hold while they contact their client

                          25/09 letter from Tesco, due to my failure to agree or maintain repayments towards this account, we have decided to pass the management of the account to one of our DCAs, fredrickson International Ltd, they will attempt to contact you within the next 10 days, to discuss your individual circumstances. their aim is to establish an affordable and sustainable repayment arrangement with you. Should I wish to contact them, the contact details are below
                          30/09 letter from Freds Hi nw you've not paid tesco, so we are sending you this threatening 1st letter so you will give us all your money OR ELSE
                          Reply piss off
                          14/10 SWID letter sent to freds
                          24/10 letter from freds(17/10) they note the contents of my recent letter pity they didn't read it if I require documentation under the CCA1974 I may request this directly from their client with the fee of �1,00, I sent SWID,
                          I am to contact them with my payment proposals

                          12/11 letter from fred, In answer to my recent letter(read what I sent)Their client confirms that they complied with my s78 CCA request in June 2012 and sent me documents on the 5th and 25th of that month.
                          their client also advises that their legal department do not keep copies of what was sent.
                          that's a bit daft, so how do they know what was sent complied with my request?? Should I require further copies I need to make my request again DIRECT to their client and enclose the £1.00 fee as they have complied with this request twice already.
                          Fred says they would be grateful if I would contact them with my payment proposal by 25th November if they do not hear from me collection activity MAY resume.
                          04/12 letter from freds [02/12] Dispite attemts to negotiate a settlement on this account, there is still no arrangement to pay in place to repay this debt, would I like to contact them ?
                          NO!
                          19/12 letter from Freds[17/12] Dispite previous correspondence from them my debt remains outstanding,They are prepared to offer me an opportunity to pay before they pass it back to Tesco with a recommendation to take further action, they are prepared to accept a full and final settlement, provided i phone them on 0845xxxxxxx within 7 days of this letter and they offer a variety of ways to pay. Pity I don't like any of them
                          2014
                          Letter from Tesco, due to the fact I have not agreed to or maintained payments to this account, they have decided to pass it to one of THEIR DCA's and the winner is....WESCOT
                          funny thing is the letter is from Tesco on Tesco headed paper but the return address on the back is Huddersfield which is Wescots mail shot address, and the letter is unsigned, should I send it back with a complement slip asking for a signature??

                          29/03 letter from Wescot, again it tells me my balance is outstanding, and they have been instructed to collect the debt in full, blah.blah,blah
                          08/04,have sent SWID to wescot
                          10/04.letter from wescot, we know you live there you have not contacted us
                          01/05. letter from Wescot dated 28/04. Having contacted their client, they advised that they have complied with my request on 2 occasions,in 2012. therefore if I require another copy of the documents I must send another request along with the £1.00 fee.

                          Will send Missing PT to Wescot when I can be arsed

                          22/05 letter from wescot(17/05) as a final attempt to avoid further action their client has agreed that they(wescot) can offer me a discount to settle my account I have till 27/05 to agree a suitable settlement or the offer will be withdrawn and further action will continue to recover the full outstanding balance, phone us on xxxxx no mention of how much the discount is, and what part of I do not discuss anything over the phone in my SWID letter do they not understand. Oh yes all of it
                          If i can't take advantage of the offer they will still consider a realistic repayment plan and I should contact them as a matter of urgency to discuss my options
                          07/06 letter from wescot.Offering me the opportunity to take control of my outstanding balance. They understand there may be reasons for me not responding to them . I may feel that I am not in a position to start making an acceptable payment against my balance or that I don't know how best to manage my way through my current liability's
                          Blah, blah blah......This debt will not go away now is the best time to act contact us on the number above where one of out dictators, sorry dedicated operators will help me make a fresh start.
                          18/06 letter from 2F. Our enquiries indicate that you are resident at the above address
                          no sh1t sherlock Despite previous attempts, we have not been able to contact you in relation to a matter we are dealing with on behalf of Tesco bank.
                          IT IS IMPORTANT YOU SPEAK WITH US DIRECTLY TO RESOLVE THIS ISSUE. CONTACT US ON 0844 XXXXXXX

                          reply :Dear 2F, FU. as you are part of Wescot you will know that I have requested no contact by phone, yet I can see by my call log that you have tried contacting me this way 6 times this month.I shall make this clear. This account is in dispute, No valid CCA has been received. this account is UE and will remain so unless a valid CCA is forthcoming. I will not be sending £1.00 fee for another CCA as the originasl request was not fullfilled. so I suggest you return this to the original creditor and ask them to send a compliant CCA, admit that they dont have one, or stop harrassing me . now piss off your turning my strawberrys and cream sour. NWplease note I may not send it in this format this is only my oppinion at this time .

                          2016

                          27/02 letter from Tesco they have assigned my account to, Hoist portfolio holding 2 limited, who have appointed Robinson way limited to manage the account on their behalf
                          12/03 letter from RW they currently have over 300,000 customers on a payment plan with them , which is the best option for me,
                          1, - pay £6.93 per week
                          2, - pay £9.35 per week
                          3, - pay 14.74 per week
                          4,- tell us what you can afford, there is no minimum payment.

                          I choose option 4 and I can afford £0.00 per week

                          23/03 letter from RW dated 17/03, If I don't contact them they will have to make a decision on what happens next to the balance I owe.
                          whether to advise our client to instruct Howard Cohen & Co Solicitors to commence legal action against me; or
                          Further collection activity, letters & calls
                          ,
                          they would prefer me to agree to an affordable arrangement and it's not too late for this,
                          OR
                          their client has confirmed that they are willing to accept a single payment of £3,547.58, to clear it in one payment.
                          give us a ring so we can discuss the best option for you.

                          suppose i had better send the SWID
                          18/07/16 letter from RW re amount due to HPH2, the original creditor has said that they don't have any record of an active dispute with this acccount. If I have any evidence to support this would i please provide it.NO
                          BUT, they have kept the account on hold as they have raised further queries with their client to request more information, they will contact me again when they have a response from them. hope it takes a while x
                          30/8/16 letter from RW, account still on hold as they have had no reply from Tesco
                          17/10/16 letter from Rw( 13/10) their client has confirmed that Tesco have not received a formal CCA request from me, should I wish to make a formal request I should put it in writing to RW along with the £1.00 fee
                          28/11, letter from RW ( dated 23/11) " Pre legal assessment" they have assessed my account and found that it meets their initial criteria to be considered for legal action. They now need to understand my curcumstances to determine the most appropriate action to be taken for this account, The account may be transfered to Howard Choen & co. In 10 days without any further notice, If it is and court action is taken they will ask the court for an order adding legal costs and intrest to the amount I owe,It's not too late to agree an affordable payment plan:if you would like to agree to a plan or, youbelieve you have a valid dispute just call us before 04/12/16.

                          1/12/16 ,
                          UE no valid CCA received letter sent to RWl
                          19/12 letter from RW dated 13/12,
                          following my request???they have asked for a copy of the agreement/statement to verify that I am Liable to pay the amount due. the account is on hold pending rceipt of said document and they will contact me again in due course.

                          10/07/17
                          Letter from RW , they enclose a pile of statements from 2004 -2011, T&C with 9904 at the bottom and the signed CCA as received in 2012, no varied T&C's
                          they have put account on hold for 30 days and request i fill in the I&E they have supplied,

                          have found some T&C's dating from 1010 (october 2010) 1111 (nov 2011) 0112 (jan 2012 so am assuming the T&C's sent are from Sept 2004 and not originals from when taken out in April 1999

                          12th Aug 17
                          letter from RW (08/08) telling me no minimum payment is required, but they can help me set up a repayment plan of £40 per month or one based on what I can afford

                          25/08/17
                          letter from RW dated 21st, WHY HAVE YOU NOT CONTACTED US?, we have made numerous attemps to contact you regarding the ourstanding account but we do not currently have a payment plan or agreement with you
                          we need you to contact us and tell us about your curcumstances, based on what you tell us we can;
                          Agree an affordable payment plan- there is no minimum payment tell us what you can afford
                          Hold your account from any further activity
                          Look at offering you a reduction on the amount you owe
                          investigate any query or didpute you may have.
                          If you do not contact us we cannot help you. please contact us by 01/09/17

                          08/09/17
                          letter from RW, (03/09) A reduction to help you clear your balance.
                          as the account remains unpaid, they want to help find a way to clear the debt, their client has advised that they will accept a 66% settlement to clear the balance in one payment.
                          so they would like me to pay 3k, but if I am unable to pay in a lump sum they MAY be agreeable to me paying in monthly instalments.
                          OR if neither of these options is possable I can tell them what I can afford and they will work with me to find a resolution.
                          either way please call, web chat or email to let them help.

                          04/06/2018
                          Letter from RW 30/05/18 WE want to help, they note that the balance remains outstanding and would like to discuss with me how we can work together to find an affoedable arrangement bases on my circumstances
                          contact us to discuss a way forward.
                          My circumstances are

                          1, no valid CCA
                          2, not paid since March 2012
                          3,IT'S SB.
                          but I will keep this quiet unless the letters get threatening

                          11/06/18 letter from RW dated 6th
                          They are committed to help me come to a resolution for the outstanding account
                          They are proposing to send a field contact manager to my address after the 17th to help me reconnect with them
                          They would like me to come to an affordable repayment arrangement which will take into account my personal circumstances and financial situation.


                          4/07/18 at 14.40 a field agent arrived at my door, I opened it , he asked if I was Mrs NW I said yes, he showed me his badge ( dirty monkey) I told him to go away as I was not in the mood for an argument, He said I'm not here to sell you anything, my reply I know why you are here now go away, My Mum has just died and I am not in the mood, I shut and locked the door with him still saying for all the neighbours to hear, I'm here about a debt you owe. to which I shouted back to him " go check your dates" and I left him there.

                          04/08/18
                          letter from RW dated 31/07/18 "quote" Our doorstep collector has recently visited you at your home and You informed them that You may require or have may already have obtained some assistance with your current financial situation. As a result your account has been returrned to our head office and we have placed it on hold for 30 days to allow you or your appointed representative time to contact us.

                          7/8/18, formal letter of complaint sent to RW about agents visit and his report back to them.
                          Also enclosed GDPR for ALL info held about me on their systems.
                          08/08/18 Letter received and signed for by RW

                          16/08/18 Letter from HOIST FINANCE they reply to my request for DSAR and enclose information within their control since they were assigned allaccounts held .

                          They enclosed a print out they give the owner of the account as Hoist portfolio 2 ltd
                          Their address is Quays reach Salford this is RW address
                          Date of assignment is Feb 2016, default date, date account was opened
                          THE LAST PAYMENT DATE to original creditor isssss 16/03/12
                          The contact log
                          lists mail sent and received since 09/02/16
                          list of calls made to me
                          list of SMS sent to customer, 09,12,14,19/06, this is interesting as they have the wrong mobile number

                          no mention of the home visit, or a reply to the complaint about said visit,

                          also no mention of the Barclaycard account they hold ( which I have a letter saying is UE )

                          22/08/18 have today received a reply to my formal complaint, letter dated 17/08, they acknowledge receipt of my complaint received by us on 13/08/18.
                          The matter will be investigated thoroughly by their complaints department and will contactme ASAP,
                          My account has been placed on hold until resolved,
                          interesting they received my letter on the 8th, so where has it been sat till the 13th

                          10/09 letter from RW, they have not compleated their investigation into my complaint, they aim to respond to me ASAP, but no later than 07/10,
                          I look forwad to their reply,

                          15/10 letter from Hoist they are transfering all rights from ,Hoist Portfolio Holdings ltd to HFUKH2L

                          23/10 letter to RW complaining that they had not responded to my complaint by the 7th as they said they would. also told them to remove phone numbers as the mobile number in the SAR from Hoist, was not mine and never had been,
                          pointed out that the SAR asked for ALL information in the systen that contained my name, not just the one they linked to their ref, and why was the "Agent's" report not contained in it?


                          26/10 letter from RW,
                          they are sorry are sorry I have found cause to complain and also apologise for the lateness of a reply
                          they would like to express their sincer condolences and are very sorry to hear of my recent bereavement, they would like to assure me that it was not their intention to cause any upset.
                          they continue that they do not uphold my complaint, However they have noted my concerns on their system and taken steps to prevent a Field contact manager from visiting again.
                          my SAR request has been actioned and they hope this information provides me with the clarification I require, the account is on hold for 30 days to allow me to contact them to set up an affordable repayment plan. if they dont hear from me by 20th November collection calls/ letters may resume.
                          don't think there is any chance of that happening

                          29/ 10 letter from Hoist the notice of assignment they sent on the 10th is incorrect, it was listed as being sent by Hoist Portfolio Holding Limited, it should have been Hoist portfolio Holding 2 limited.
                          thay enclose a new Notice of assignment for my records

                          24/11 letter from RW, they are aware of my circumstances and appreciate that you are experiencing difficulties at present.???
                          they want to help by agreeing an affordable arrangement based on my circumstances, please call......

                          NO.

                          03/12/18 letter from RW,They ask me to choose one of the following options to allow them to work with me to understand my current circumstances:
                          Ican contact step change for free and independent help to assist with managing my finaces and contacting creditors on my behalf.
                          Complete the attached I & E form and return it to them
                          Call them on xxxxxxx if I need any help to complete the form, or to discuss the most suitable solution to manage my account.

                          I don't find Stepchange impartial, and I don't need help with my finances so thats a NO

                          I don't have any income, It's all hubbys so another NO,

                          I don't need help filling in the I & E with zero's so won't be calling them
                          the most suitable solution to manage the alledged account is to continue to ignore all letters til they realise it's SB.


                          31/12/18 letter fromRW, if I am having difficulties and need help I can contact them,

                          well I am having a problem with the boiler, should I give them a ring????? Naw can't be bovvered, x

                          24/01/19
                          letter from RW (19/01/19) they are aware that i may be experiencing difficulties in paying this account and would like to help me
                          no problem just not going to pay,
                          They have a range of payment options available for me that they can tailor to my individual needs.
                          bet not one like i have now
                          they may be able to offer a reduced settlement that I may be able to pay over a number of months,
                          is it 100%? no, not interested
                          they are dedicated to to ensuring that they agree a solution that is right for me and suits my personal circumstances
                          Yeah as if,
                          Direct debit is an easy way to pay, call us to set this up or pay by a card
                          I don't think so, I like the way I pay at the moment.

                          13/04
                          letter from RW, I have not responded to their recent letter,
                          As i have experienced difficulties, they would like me to choose one of the following options,

                          Contact StepChange, who offer free and impartial advice.
                          Complete the enclosed I&E form,
                          Call them and they will help fill in the form and discuss the most suitable solution to manage this account.

                          13/05 . letter saying I need to contactthem to set up a repayment plan, if in difficulties I can contact stepchange, National debt line,CAB.
                          Or I can call them,

                          08/06
                          they may be able to offer a reduced settlement, but don't give a figure, they would like me to contact them to "discuss" this, or other available options.

                          NEXT!!!!

                          19/12 letter from RW I can pay off my debt for less, 25% less, if I would like to take up the offer I am to contact them BY 16/01/2020,
                          Not interested so I won't bother them
                          Next line says do not ignore this letter, I have read it just not taking up the fantastic discount

                          15/01/20
                          have today received letter from RW asking how they can make this work?? they can help-but need to hear from me, their team can set up a payment plan designed to help manage the account, BUT, they need to get in touch to make sure it is affordable to personal circumstances,
                          so they need to register the account on line. or want someone to give them a ring.


                          Dear RW,
                          I have decided my own repayment plan,it is the one I have been on since March 2012,
                          I worked out how much I wanted to pay, found it was affordable and have stuck to it through thick and thin,
                          I do not need to contact anyone,
                          I find I can still manage things by myself, even though I am now getting on in years, so I will not be troubling your *specially* trained team.
                          I suggest the way forward is to;-
                          Check the default date 2003,
                          check last payment date 2012,
                          check how much it is costing you to keep sending out letters
                          Think is it worth it, she never replies


                          09/2020
                          letter from RW, Flexable solutions for challenging times,
                          They understand all too well how the current situation makes it difficult to plan too far into the future,
                          me thinks they are having a cash flow problem
                          they ask me to set up an online payment plan, i can make use of their income and expeniture tool and their portal will never let me set up a plan i cannot afford.
                          Now i was tempted to do this as.
                          1, I have no income, it's all hubbys till I get my pension in 2 years,
                          2, I was interested to see how the "portal" would cope with all the zero's

                          I refrained from temptation.
                          they now have a "friendly" chat bot called KAI, as that is my name in Spanish I would be talking to myself, I already do that.
                          back to the filing cabinet.


                          Feb 2021
                          letter from Hoist Finance, have they sacked RW?
                          they say they recently contacted me, 5 months ago, telling me of the flexible ways to pay my account.
                          If I were to set up a payment plan, they MAY be able to pay some of the balance for me, to see if I am eligible for a " You pay, We pay" plan i am to log on to their web site.
                          I much prefer a "No pay, Go away" plan
                          18/02
                          and another letter from Hoist, asking if I need help to manage the account.
                          thought I was managing quite well
                          if I speak to them, explain my situation in detail, they will be happy to help me find a plan that works for me.

                          OK,listen very carefully, I shall say this only once (more) UE & SB, I like the plan I have had for the last 9 years, I am very happy with that plan and will not be changing it.

                          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

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                          Comment


                          • Barclaycard (2)
                            CSL chasing /Robersway/mkpd/Hoist
                            started 1999
                            balance £3681.29
                            defaulted 2002 & 2010

                            another letter from hoist offering a 29% discount, but only till the 25th of march,
                            have filed it away.
                            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                            Comment


                            • Originally posted by nightwatch View Post
                              Barclaycard (2)
                              CSL chasing /Robersway/mkpd/Hoist
                              started 1999
                              balance £3681.29
                              defaulted 2002 & 2010

                              another letter from hoist offering a 29% discount, but only till the 25th of march,
                              have filed it away.

                              This debt is statute barred, unenforceable and Hoist Finance UK Holdings 1 Ltd do not have FCA authorisation to issue legal proceedings.

                              I wonder what they'll do next if you don't accept their discount offer by 25th March


                              Originally posted by Joanna Connolly View Post
                              Both of these companies are not authorised by the Financial Conduct Authority to exercise the rights of a lender. They rely on the para 55 FSMA 2000 servicing exemption.

                              Their cases, or their predecessors Hoist Portfolio Holding 2 Limited and Hoist Portfolio Holding 2 Limited, rarely reach trial in cases we are involved with. They have not been successful at trial with us.

                              We look forward to using the same legal arguments in the future against Hoist which we used against Idem Capital Securities Limited in the recent successful FCA authorisation Appeal where the Circuit Judge found that the para 55 FSMA 2000 servicing exemption did not allow the unauthorised debt purchaser to issue proceedings in the county court.

                              The Hoist companies also have issues with their assignment process and documentation.

                              Di

                              Comment


                              • They may squeem and squeem until they are swick
                                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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