Sainsburys - Arrow - Wilkin Chapman

[SXGuy]

Re: A R C

You may get lucky, ive had a few phone calls and nothing else as yet, been 2 months. Still waiting on the nasty letter.

[Grassy_K]

Re: A R C

It's RESTONS!!!

No need to tell you to stay on top of this one, or you'll be the proud owner of a shiny new CCJ in no time.

You will probably receive their standard nasty "we are under strict instructions to take you to court" letter of introduction so just get your response in to them double quick by recorded delivery. Good luck.

[marypoppins]

Re: A R C

Whoops, thought I'd been sent to Coventry!

I see that there are issues with the site at the moment, at least I know it's not my laptop which decided to crash last week but now has a new(ish) hard drive installed so I'm up and running again.

So another 3 months has passed and I have received a letter from Arrow today to advise that they have passed on all my account details to a new company to manage.

It's RESTONS!!!

[marypoppins]

Re: A R C

Two months on and everything remains the same.

In the last two months, I have had 8 calls to our landline and two to my mobile.

Nothing to get too stressed about so will leave until anything different happens.

[Batman]

Re: A R C

Recording the rows etc is such great fun though and I would really miss such sport. It's also very nice to be able to print off reams of dated tape recordings with pertinent times and phone numbers at a later date. Plus blocking anonymous numbers straight out and trolls that are unwanted is all such good entertainment...All depends what you want and how much data you want from any given system really... in the old days before we had a system we used to let the budgie answer the banks etc ... really gets 'em spitting venom when the chap at the other end says, "Who's a pretty boy then...!"

[SXGuy]

Re: A R C

If you want a cheaper option, besides niddys telephone number, CPR Call blocker is a great bit of kit as well. Doesnt record phone convo's or logs, but does block any number you want. Can block an incoming call, or add a number to the block list beforehand.

I usually add numbers whenever i get a new letter, saves doing it later.

Can also block all types of international, VOIP, call centres, overseas, witheld etc. The latest version lets you block area code specific numbers, so you could in theory block all "08" numbers altogether.

[Batman]

Re: A R C

I have used True call to sort of many smug sorts including a few at FOS and DCAs who tried to say they had 'not' said something when the tapes it provided proved otherwise. It cost me about 99 quid initially (several years ago) and is about 14 quid a year for the internet part - which means you can bang all the recordings on line etc.. FOS comp paid for it many times over ...lol ;-)

[marypoppins]

Re: A R C

CAG were being paid for promoting the tru-call.

We went different and offered your own number that diverts to an automated system, this will be available again in January as we've now built the remaining code required to fit it in to our systems.

Tru-Call still costs a few bob, plus you need updates, our virtual number will be free to all users who have ever donated to AAD..... More later

That would explain the reason a certain member swore by it!

I did read on here about the system you're working on. Are you still looking at the post option too?

I promise I will get my purse out after Xmas, it's been like a breath of fresh air over here and fantastic positive help given without question!

[Never-In-Doubt]

Re: A R C

CAG were being paid for promoting the tru-call.

We went different and offered your own number that diverts to an automated system, this will be available again in January as we've now built the remaining code required to fit it in to our systems.

Tru-Call still costs a few bob, plus you need updates, our virtual number will be free to all users who have ever donated to AAD..... More later

[marypoppins]

Re: A R C

I remember that was widely recommended on Cag but I never bought one, I think I did look at it but couldn't justify/afford it at the time.

Leaving our house phone on permanent answerphone isn't a problem, friends and family contact us on mobile 99% of the time.

[Batman]

Re: A R C

I love my True Call system - it was worth every penny and zaps unwanted bank-related vermin very nicely indeed... :-)

[marypoppins]

Re: A R C

Yes it seems the best option at the moment.

Our landline is permanently on answerphone as 99% of the calls received are call centres trying to sell their fantastic offers!

No problem with calls to mobile either, I never answer unrecognised numbers and the caller can always leave a message.

[Never-In-Doubt]

Re: A R C

I agree. Best leave it and see what they come back with

[CAPS ESC]

Re: A R C

Does anyone here have any experience of ARC?

They are calling me on a daily basis either mobile or landline, sometimes it a real person leaving a message but on the whole it's a recorded message which is very difficult to hear!

I will have a look through my files later and see when they last contacted me in writing, I think it's been a while but any info from anyone will give me an idea of future problems with them.

in view of the above, i think if you can put up with the phonecalls, i'd wait until you get a letter from them.

[marypoppins]

Re: A R C

In which case you should send a new request to ARC so we can see what info THEY have

I did wonder whether to send one to them but as they've not written since August and my phone numbers appear to be on an auto-redial at the moment, I thought it might be better to wait until they write again?

Bearing in mind that there has been a previous gap of 12 months between correspondence from June 12 (Debt Managers) to June 13 (ARC) and I haven't had a noa from anyone either.

Any thoughts?