Tastyjane's UE diary

[tastyjane]

Re: Tastyjane's UE diary

Might wait until they next contact me then..... just have it saved ready to hit the button Thanks both I really appreciate your time.

Jane x

[tastyjane]

Re: Tastyjane's EU diary

18.10.13 - well I have received a response from Aktiv with papers numbered 1 - 25 from Canada Square Operations which they are claiming to be my CCA - I will scan the main pages and email to Niddy but I am slightly concerned as they have photocopied them back to back and the page 2 is missing - it goes page 1 of 25 then jumps to page 3 of 25 which is just an A4 sheet which contains my signature and date and a signature box signed on behalf of egg. No where does it list my name or address but I suspect that might have been on page 2 which hasn't been copied..... There is then 8 pages of terms which I am assuming are from the point of the application and 14 pages of terms with all the interest rates and figures blanked out.

Not sure what to do now - I will email to Niddy and hopefully he can give me some ideas.

Jane x

5.11.13 Advised by Niddy to send the Missing PT letter - sent proof of delivery today - will sit and wait to see what happens - they haven't sent the main page of the CCA which I suspect they think they have so it might confuse them Also not received statements either..... As it stands this CCA is but will need looking at again if they do send page 2

Jane x

[Never-In-Doubt]

Re: Tastyjane's UE diary

yea see what they come back with..... you'll be fine

[SA Gold]

Re: Tastyjane's UE diary

yea see what they come back with..... you'll be fine

Hopefully nothing! Got my fingers crossed for you Jane!

[tastyjane]

Re: Tastyjane's EU diary

5.11.13 Advised by Niddy to send the Missing PT letter - sent proof of delivery today - will sit and wait to see what happens - they haven't sent the main page of the CCA which I suspect they think they have so it might confuse them Also not received statements either..... As it stands this CCA is but will need looking at again if they do send page 2

Jane x

5/12/13 received a letter from AK - the content of your letter dated 04/11/12 has been noted and action has been taken to address your points, we have contacted Egg Banking Plc in order to retrieve the front page of the agreement.

Your account will continue to remain on hold until we have fulfilled your requirements in regards to consumer credit act 1974.

I didn't tell them what was missing, they obviously worked it out all by them selves! Do I just ignore this? I suspect I do until the page appears?

jane x

[Never-In-Doubt]

Re: Tastyjane's UE diary

Yep just ignore it. Aren't they clever bunnies

[tastyjane]

Re: Tastyjane's EU diary

5.11.13 Advised by Niddy to send the Missing PT letter - sent proof of delivery today - will sit and wait to see what happens - they haven't sent the main page of the CCA which I suspect they think they have so it might confuse them Also not received statements either..... As it stands this CCA is but will need looking at again if they do send page 2

Jane x

23.12.13 - letter received from Aktiv Kapital - I would appreciate some advice on how to respond

Re Egg Banking Plc

I refer to recent communication regarding the above referenced account.

In order to resolve this matter and to assist us with our investigations, please confirm the date you left the address of ........... (my old address)?

A prepaid envelope is enclosed for your convenience and look forward to hearing from you within the next 14 days.

Yours sincerely


I moved in 2006 to my current address - should I just tell them? They haven't sent the first page of my agreement that was taken out when at the old address so I am wondering if this has something to do with it - whether they are trying to reconstruct the first page and put the right address in? What would you do, any advice would be much appreciated.

Thanks

Jane x

[SXGuy]

Re: Tastyjane's UE diary

the date you left your old address, wouldnt be the date you signed the agreement, so if they tried to use that date, the recon would fail in my opinion, but see what others say.

[tastyjane]

Re: Tastyjane's UE diary

Thanks SXGuy, I think they know the date I signed it I just wonder if they are unsure where I lived at that time.

jane x

[SXGuy]

Re: Tastyjane's UE diary

Ah i see what you mean. Better ask an expert, dont want to say the wrong thing and they recon it with the right address

[nightwatch]

Re: Tastyjane's UE diary

sounds like they don't have the little details and want you to help them out, i would ignore as they should be able to get all the info from the account number, if not, ho ho ho merry christmas

[Pixie]

Re: Tastyjane's UE diary

I agree with NW. I would ignore it...why send them information they should already have?

Relax and enjoy Christmas.

[Undercover Elsa]

Re: Tastyjane's UE diary

Dear me, next they'll be asking you to confirm what the interest rates were when you took it out. They need that address to fabricate a credible recon.
No way would I give them it!
I'd ignore again Jane but if they push just say you are unable to comply with their repeated requests for information which, if their claims are valid, their client should already have on record. If they do not hold specific information and documentation on this account then it calls into question the legitimacy of their demands for payment, and you have concerns about supplying them with information to enable them to fabricate that which may not exist.

Just my opinion..see what others say

[SaltnVinegar]

Re: Tastyjane's UE diary

If they wanted that information then it shouldn't be hard to get that from either:

1) The CRA's

2) The original agreement (oops thats where they have a problem isn't it).

I'd either ignore, or alternatively you could just have some fun and use the prepaid envelope to send them a blank sheet of paper. This will confuse those lacking in the brain cell department when they open your letter and it'll cost them some postage. Small mischief I know but it'll keep them on their toes!

Ultimately if they have the account number this should be enough - don't give them anything that will help them put together a re-con. If they're not certain of your address, and they get this wrong, then it also would throw into doubt any credibility that the t&c's would be accurate too.

[SA Gold]

Re: Tastyjane's UE diary

Sounds like they are trying their best to piece something together Jane. Fingers crossed they give up and you don't hear anything more from them.
Merry Christmas!