Elephant in the room

[Never-In-Doubt]

Re: Elephant in the room

They are refusing to issue a final response at present.

You don't ask for one mate - if you have a letter from them refusing to deal with your issue/complaint you can go to FOS as it's classed as stalemate so the FOS can intervene.

[cardiac arrest]

Re: Elephant in the room

Just to squeeze a bit more out of this one...

Are there any cases pending that are about to challenge the Carey interpretation...I know we are trying to keep out of court, but it does impact on the UE journey and makes Court a more likely prospect unless you settle in some way...