Lloyds/Bennets query

[di30]

Re: Lloyds/Bennets query

I know its not a matter of raising this up again as such, but just thought I would have another read of the offer letter, what I do not understand is, if there is debt outstanding, how is it on the calculation they have stated "Partial Refund of PPI already applied" of £431.75?

No claims were attempted or made, as also confirmed on the letter.

I would expect to usually come across this on settled loans.

So basically.....

Refund of Premiums £881.10
Debit Interest £165.83
Interest @ 8% calculated up until 30/07/2012 ££248.00
Partial Refund of PPI already applied £431.75
Total £863.18

I should be used to these letters, but only if the loan was a settled one (in regards of a partial refund already given).

Think its best to see what is on the paperwork as well.

Anyway, he seems a bit happier today, he called in and I fully explained what I could and he is getting his head around it, although I have not mentioned the above matter to him, coz I do not want to start him off again lol.

[Never-In-Doubt]

Re: Lloyds/Bennets query

Di

Seriously try and leave it if you can. Technically the only thing left now is trying for SB.....

[di30]

Re: Lloyds/Bennets query

Di

Seriously try and leave it if you can. Technically the only thing left now is trying for SB.....

Yes that's for sure Niddy.

I was just baffled on the part refund lol.

[di30]

Re: Lloyds/Bennets query

Well..........Lloyds cannot locate any of the information as they confirm it was a long time ago.
So no SAR, payment for this paid back too.

So basically if they cannot find the information then surely they should not go any further, yet they still go on to say that the part refund was used towards the debt before it went to recoveries in 2008, and the refund offer now should be also used towards it????

But towards what? lol!

From his letter.....
"As you can appreciate the business loan was opened a number of years ago, so obtaining the original agreement and loan documentation is proving to be difficult."

And
"Part of your PPI refund was applied on 13 May 2008 for the amount of £431.75 as it was part of the banks process to cancel the insurance policy once the accounts were closed within the network and passed to Wholesale Banking Recoveries."

[kilasuit]

Re: Lloyds/Bennets query

no info = no loan = no refund???

reckon its best to let it lie now

[di30]

Re: Lloyds/Bennets query

no info = no loan = no refund???

reckon its best to let it lie now

Yes told him that weeks ago, but we know for sure now, as there is no SAR. Cheers.