PPI Claim - Old Barclaycard

[di30]

Re: PPI Claim - Old Barclaycard

Okay dont worry, just get it off to the CEO, and on looking into this further, you then realised that a pre-med condition applies to you :-) X

[chrissyw28]

Re: PPI Claim - Old Barclaycard

Many thanks for your help Di30, I'll send it and post back with any response.

[di30]

Re: PPI Claim - Old Barclaycard

Your welcome and the best of luck, and will be here waiting to hear the outcome¬ x

[chrissyw28]

Re: PPI Claim - Old Barclaycard

I received a confirmation today.


Good Morning Chrissy.

Thank you for your recent email to Valerie Soranno Keating on the Friday 28 February 2014.

I have passed your email on to our specialist Payment Protection Insurance team (PPI) who will now reinvestigate your complaint including the additional points you have raised and will be in touch with you in writing.

Kind regards,


Kenny Grigor
Executive Support

[di30]

Re: PPI Claim - Old Barclaycard

Fingers crossed Chrissy and thank you for your update xx

[IF]

Re: PPI Claim - Old Barclaycard

I have my fingers crossed for you too Chrissy

[chrissyw28]

Re: PPI Claim - Old Barclaycard

I've received a letter asking for proof.

[di30]

Re: PPI Claim - Old Barclaycard

Just give them further details of meds taken if this applies, and anyone you have seen under your condition, maybe a specialist etc, you do not have to literally give addresses or anything or names of specialists.

So if the med condition was for eg a year before the policy was taken out then write the year approx.

If there was nothing discussed with you about med conditions at the time the policy was sold to you, then you just need to say "the medical side of things were not discusssed, because if it had then I would have confirmed then about my pre med conditions"

In regards of the 3rd question, you need to write that you understand that having a pre med condition could void a claim on that particular health condition where this condition is still ongoing, and I have also taken leave from my job due to this condition.

[chrissyw28]

Re: PPI Claim - Old Barclaycard

So I need to write back (or can I email?) and basically say:
I had a back problem that started c1997, that flares up sporadically to this day. I was given pain killers called 'A', and anti-inflammatory medication 'B', and I was a physio at the hospital, on one occasion I had to call out a doctor in the night on who gave a shot of 'B' by injection to ease the extreme pain. at a later date I was referred to a private physio at 'B' practice, who said it was a muscle problem.
Over the years I've had to take time off work due to this condition.
The medical side of things were not discussed when I was sold PPI, because if it had then I would have confirmed then about my pre med condition.
I understand that having a pre med condition could void a claim on that particular health condition where this condition is still ongoing, and I have also taken leave from my job due to this condition.

Thanks Di30

[di30]

Re: PPI Claim - Old Barclaycard

So I need to write back (or can I email?) and basically say:
I had a back problem that started c1997, that flares up sporadically to this day. I was given pain killers called 'A', and anti-inflammatory medication 'B', and I was a physio at the hospital, on one occasion I had to call out a doctor in the night on who gave a shot of 'B' by injection to ease the extreme pain. at a later date I was referred to a private physio at 'B' practice, who said it was a muscle problem.
Over the years I've had to take time off work due to this condition.
The medical side of things were not discussed when I was sold PPI, because if it had then I would have confirmed then about my pre med condition.
I understand that having a pre med condition could void a claim on that particular health condition where this condition is still ongoing, and I have also taken leave from my job due to this condition.

Thanks Di30

Yes that is fine and email will be fine, ask them to confirm clarification of receiving it :-) good luck lovely xx

[chrissyw28]

Re: PPI Claim - Old Barclaycard

Sorry Di, do you mean ask them to confirm they've received my email?

[di30]

Re: PPI Claim - Old Barclaycard

Sorry Di, do you mean ask them to confirm they've received my email?

Hiya, sorry yes i do mean that x

[chrissyw28]

Re: PPI Claim - Old Barclaycard

Thanks, I've sent the email this morning.