Re: Card Payment Protection
I have received a response to this, from CPP? (didn't think they would contact me as pre-2005).
It says -
"You contacted Barclaycard to complain about the way your card protection policy was sold to you. They have forwarded your details to our office to allow us to investigate this matter.
We have been unable to locate your policy in our records. This is either because you did not have a policy with CPP, or your policy was part of a packaged bank account. This means you are not able to claim compensation as part of the scheme.
However, if your policy was not part of a packaged bank account, and you can provide documentary evidence to show you had a policy, we will check our records again. Suitable evidence would be a relevant policy schedule or some other document which shows a policy number."
I only have the one Barclaycard statement showing 'Card protection' (as in post #26). I don't have any policy number.
What now.. should I send CPP this Barclaycard statement and hope that's enough?
Originally posted by chrissyw28
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It says -
"You contacted Barclaycard to complain about the way your card protection policy was sold to you. They have forwarded your details to our office to allow us to investigate this matter.
We have been unable to locate your policy in our records. This is either because you did not have a policy with CPP, or your policy was part of a packaged bank account. This means you are not able to claim compensation as part of the scheme.
However, if your policy was not part of a packaged bank account, and you can provide documentary evidence to show you had a policy, we will check our records again. Suitable evidence would be a relevant policy schedule or some other document which shows a policy number."
I only have the one Barclaycard statement showing 'Card protection' (as in post #26). I don't have any policy number.
What now.. should I send CPP this Barclaycard statement and hope that's enough?
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