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  • #31
    Re: Hoseasons

    Originally posted by Never-In-Doubt View Post
    Nice one matey. Thought that'd do the trick
    If you are ever in my neck of the woods i would happily buy you many pints of ale........
    Thanks again...
    Steve

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    • #32
      Re: Hoseasons

      £125 worth mate

      I would just write back thanking them for their kind gesture and leave it at that mate.

      Well done. I also hope Mrs STB gets well soon
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      • #33
        Re: Hoseasons

        result!!!

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        • #34
          Re: Hoseasons

          Originally posted by Never-In-Doubt View Post
          £125 worth mate

          I would just write back thanking them for their kind gesture and leave it at that mate.

          Well done. I also hope Mrs STB gets well soon
          Already sent a thank you email Nidd's to Mia at Hoseseasons.
          And thanks for the best wishes to my OH....
          Steve

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          • #35
            Re: Hoseasons

            Originally posted by MrsD View Post
            result!!!
            Steve

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            • #36
              Re: Hoseasons

              Well done Steve and Niddy
              "If wishes were horses, beggars would ride"

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              • #37
                Re: Hoseasons

                Superb result Steve, and I'm delighted to see it. However, it should have happened earlier.



                Click image for larger version Name: Hoseseasons.jpg Views: 1 Size: 250.3 KB ID: 1393646


                SH

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                • #38
                  Re: Hoseasons

                  Originally posted by stuff the banks View Post

                  Nidd's i take my hat off to you mate,you are a bloody clever guy..

                  I have just made another small donation as a way of showing my gratitude....here is why.....!!

                  Update email received today from Hoseseasons..

                  Dear Mr B

                  Thank you for your reply.

                  I can advise that the Booking Conditions have to be ticked to advise that you have read and agreed to them before you can confirm a booking online.

                  After speaking with my manager, we have agreed to waive any further charges on your booking. This is in no way an admission of Hoseasons fault or wishing to prevent this going any further and is a gesture of Hoseasons' good will.

                  In all cases we advise that cancellation protection is connected to bookings for your added benefit.

                  We hope that this is a satisfactory outcome and sincerely wish that your wife makes a full and quick recovery from her illness.

                  We look forward to being of service to you again in the future and to have the opportunity to redeem ourselves in your eyes.

                  If you require any further assistance, please do not hesitate to contact us.

                  It just makes me more determined than ever to fight every single time i feel justice is against me or my family....

                  Its a great outcome,and i have to say Hoseseasons have eventually done the right thing....but you should not have to go through it in the 1st place.....

                  Thanks again mate, and not forgetting every singly person that takes time to reply or looks at the posts.....
                  Great news STB!

                  Looks like another 'standard' policy that companies inflict on consumers may be on dodgy ground!
                  "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                  The consumer is that sleeping giant.!!


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                  • #39
                    Re: Hoseasons

                    Thanks everyone,
                    And SH i love the picture.......
                    Steve

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