Originally posted by furryboo
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Debt and Loan Help Pleazzzzzzee.......
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Re: Debt and Loan Help Pleazzzzzzee.......
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Re: Debt and Loan Help Pleazzzzzzee.......
Originally posted by Never-In-Doubt View PostI note you state that interest will continue to be applied yet surely you must appreciate that is the equivalent of giving a drug addict free needles, i.e. I have stated I am unable to pay due to my finances yet here you are trying to cripple me with additional charges.
Providing junkies with free needles is beneficial, as it may prevent them contracting hepatitis or AIDS, whereas charging additional interest to an impecunious debtor hardly helps anyone.
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Re: Debt and Loan Help Pleazzzzzzee.......
Reply from Poundsto pockets: -
Dear ,
Customer #
*In regards to your email, we work with debt management companies to assist customers who have met financial hardships. If a customer has not sought assistance with a debt management company our collections department assists in setting up responsible repayments once your account has fallen into default. Furthermore, we have offered a Pholiday to a lot additional time to make your next payment on time. Please advise us if this would be of assistance.
If you have any queries, please contact our Customer Service team via phone, email or online chat.
Pounds to Pocket Customer Service
2011 Credit Today Alternative Lender of the Year Finalist Direct Line: 0800 635 0841
Fax: 0808 234 9327
Support@PoundstoPocket.co.uk
www.PoundstoPocket.co.uk
Call free from landlines. Mobile phone companies may charge up to 40p per minute.
Please note that Pounds to Pocket only operates on the PoundstoPocket.co.uk domain and never requests customers to click on an email link to read a personal message or to reset their password.
Meagan G
furryboo
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Re: Debt and Loan Help Pleazzzzzzee.......
Reply from Capital Finance: -
Good afternoon,
Thank you for your email.
Unfortunately this is stated in your contract, the added interest will continue to be applied.
Kind Regards,
Leigh
Collections Admin Team
furryboo
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Re: Debt and Loan Help Pleazzzzzzee.......
Sent...
Thank you
furryboo
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Re: Debt and Loan Help Pleazzzzzzee.......
Originally posted by furryboo View PostReply from Capital finance: -
Good afternoon,
Thank you for your response.
Our bank details are below:
CFO
Natwest
Sort Code: XXXXXX
Account Number: XXXXXXX
Please quote your name and reference number XXXXXX when making this payment.
Please note that the collection procedures will continue and you will also still incur added interest on your account.
Kind Regards,
Leigh
Collections Admin Team
Very good, jsut need to stop the interest now!
furryboo
Dear Leigh,
Thanks for your email. I note you state that interest will continue to be applied yet surely you must appreciate that is the equivalent of giving a drug addict free needles, i.e. I have stated I am unable to pay due to my finances yet here you are trying to cripple me with additional charges.
I suggest you reconsider and agree to full repayment of the balance as at today's date (via agreed instalments) as this is all I am going to consider repaying, if you add interest and charges then forget it - It's pointless my even attempting to repay this.
Make an informed decision, come back to me and confirm it then we'll try and resolve this matter. Keep messing around and forget it - do what you want, you can't have what I don't have.
Yours sincerely,
Name
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Re: Debt and Loan Help Pleazzzzzzee.......
Reply from Capital finance: -
Good afternoon,
Thank you for your response.
Our bank details are below:
CFO
Natwest
Sort Code: XXXXXX
Account Number: XXXXXXX
Please quote your name and reference number XXXXXX when making this payment.
Please note that the collection procedures will continue and you will also still incur added interest on your account.
Kind Regards,
Leigh
Collections Admin Team
Very good, jsut need to stop the interest now!
furryboo
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Re: Debt and Loan Help Pleazzzzzzee.......
Thank you guys!
I am so grateful!
furryboo
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Re: Debt and Loan Help Pleazzzzzzee.......
Originally posted by furryboo View PostReply from Capital Finance: -
Good afternoon,
Thank you for your email.
I am willing to accept the offer of £25.00 per month for 3 months only.
Please advise how you will be making this payment.
Kind Regards,
Leigh
Collections Admin Team
Suggest for replies please?
Thanks
furryboo
Well done, see - telling them what you're gonna do actually works better than trying to let them tell you what to do...
So much for their "we require this and that" - yea right?
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Re: Debt and Loan Help Pleazzzzzzee.......
Reply from Capital Finance: -
Good afternoon,
Thank you for your email.
I am willing to accept the offer of £25.00 per month for 3 months only.
Please advise how you will be making this payment.
Kind Regards,
Leigh
Collections Admin Team
Suggest for replies please?
Thanks
furryboo
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Re: Debt and Loan Help Pleazzzzzzee.......
Hi Furryboo,
I wouldn't send anything until the 31 days are nearly up, then write something on the lines of:
Dear,
Thankyou for your letter. However the amount I have offered per month IS the maximum I can afford and is not open to negotiation. I appreciate you have protocols to follow but as far as I am aware only a court can order a financial statement. Indeed should you ever put this before a judge I'm confident he would order me to pay far less than I have offered you.
I shall therefore continue to make payments as stated in good faith and trust this clarifies my position and settles the matter.
Shep x
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Re: Debt and Loan Help Pleazzzzzzee.......
Any idea what to reply to WOnga with: -
Wonga reply
Hi,
Thank you for getting in touch with us. Now we aware that you are experiencing some level of financial hardship,
We now need you to complete and return the attached financial statement and provide us with your reason for your current financial hardship, along with any evidence to support that fact, within 31-day period.
It is important that we receive the completed form quickly, so we can assess your situation and decide the best solution for both of us. On receipt of this information, we will review its contents and respond to you accordingly.
If you need to speak to anyone here in the meantime, please do not hesitate to call our friendly Hardship Team on 08448 429 110, or reply with a convenient time for us to call you.
Kind Regards
Hardship Team
furryboo
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Re: Debt and Loan Help Pleazzzzzzee.......
Originally posted by furryboo View PostWankareply
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Re: Debt and Loan Help Pleazzzzzzee.......
Originally posted by furryboo View Post2nd reply: -
Dear,
Many thanks for taking the time to contact us to explain your current situation.
In order for us to fully respond to your request we do require confirmation of your condition from a medical professional. As such, please provide us with a signed letter or certificate from your General Practitioner (or the medical professional responsible for your care) confirming your current condition we will be able to look into this matter further and see what we are able do to assist you.
Please fax the requested documentation to 0845 127 4365. If you are unable to provide this documentation via fax, we are able to accept it via email (in either a JPEG or PDF format). Our email address is: documents@paydaycontact.co.uk.
Kind Regards,
I presume there are being a little cheeky request this information?
Thanks
furryboo
"The OFT Guidelines do not mention anything about such, I am simply saying I am unable to repay this as per the agreement and thus I am offering £X per month for the time being until I get sorted.
I am not asking permission, I am telling you this is the way it is"
See what that does....
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Re: Debt and Loan Help Pleazzzzzzee.......
Wonga reply
Hi,
Thank you for getting in touch with us. Now we aware that you are experiencing some level of financial hardship,
We now need you to complete and return the attached financial statement and provide us with your reason for your current financial hardship, along with any evidence to support that fact, within 31-day period.
It is important that we receive the completed form quickly, so we can assess your situation and decide the best solution for both of us. On receipt of this information, we will review its contents and respond to you accordingly.
If you need to speak to anyone here in the meantime, please do not hesitate to call our friendly Hardship Team on 08448 429 110, or reply with a convenient time for us to call you.
Kind Regards
Hardship Team
furryboo
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