Originally posted by Never-In-Doubt
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drydensfairfax solicitor
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Re: drydensfairfax solicitor
I have now receive a reply from drydensfax dated 20/11/2015 which detailed my complaint and there response to it and they are now saying that because I made an atempting to make a payment of £73 on 1/7/2010 its in the period of 6yrs so I am still liable for the debt. do yuo knowe if this is the case?
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Re: drydensfairfax solicitor
Sounds goodOriginally posted by rod View PostI quess I wil just have to sit back and wait for the reply?.
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Re: drydensfairfax solicitor
I have now received a reply from drydensfairfax stating that they have referred the letter to the compliance team for investigation and enclosed a copy of the their complaints procedure which states that the will send me a final response in within 4 weeks. I quess I wil just have to sit back and wait for the reply?.Originally posted by rod View PostThank you for your help on thi... I will send this off right way
Thanks
Rod
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Re: drydensfairfax solicitor
Thank you for your help on thi... I will send this off right wayOriginally posted by Never-In-Doubt View PostI would likely send something like this back to Drydens....Dear Sirs,
Ref: xxxxxxxx
I refer to the above matter and your letter dated 10 September 2015, the contents of which are noted.
In your letter you say that you've just changed the reference number and that a payment was made on 1st June 2010. However, in my original letter dated 20th August 2015 I asked you to substantiate your claims with evidence - ie actual statements - but for some reason you are avoiding this, why?
There was no payment made in June 2010 - you are clearly mistaken and I now demand that you investigate this matter fully and respond with confirmation that no payment was made - as agreed by Arrow in previous correspondence. A returned payment and late payment charge of £12 was shown on the statement in question and unless I am mistaken (unlikely), a returned payment is not physical cash - it usually means the creditor added the DD amount as paid when in fact it was not, so on the following statement they return the payment that was never actually taken.
This account is closed and I have confirmation of this from Arrow Global. I deem your behaviour as threatening and harassing and if it continues then I will seek legal advice as well as report you to your regulatory bodies.
I expect your response to be apologetic, confirming that no payment was made and that the account is closed as per previous acknowledgement made by Arrow Global.
Yours faithfully,
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Re: drydensfairfax solicitor
I would likely send something like this back to Drydens....
Dear Sirs,
Ref: xxxxxxxx
I refer to the above matter and your letter dated 10 September 2015, the contents of which are noted.
In your letter you say that you've just changed the reference number and that a payment was made on 1st June 2010. However, in my original letter dated 20th August 2015 I asked you to substantiate your claims with evidence - ie actual statements - but for some reason you are avoiding this, why?
There was no payment made in June 2010 - you are clearly mistaken and I now demand that you investigate this matter fully and respond with confirmation that no payment was made - as agreed by Arrow in previous correspondence. A returned payment and late payment charge of £12 was shown on the statement in question and unless I am mistaken (unlikely), a returned payment is not physical cash - it usually means the creditor added the DD amount as paid when in fact it was not, so on the following statement they return the payment that was never actually taken.
This account is closed and I have confirmation of this from Arrow Global. I deem your behaviour as threatening and harassing and if it continues then I will seek legal advice as well as report you to your regulatory bodies.
I expect your response to be apologetic, confirming that no payment was made and that the account is closed as per previous acknowledgement made by Arrow Global.
Yours faithfully,
Sign Digitally
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Re: drydensfairfax solicitor
thanks will do shortlyOriginally posted by Never-In-Doubt View Postit's in my signature below - webmaster@all-about-debt.co.uk
Thanks - will know what is best once I see their letter
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Re: drydensfairfax solicitor
it's in my signature below - webmaster@all-about-debt.co.ukOriginally posted by rod View PostThank you for your relpy. I cant recall making the payment in 2010. and they have not provided any proof in the letter, they only send me a statement in prevoius correpondance. I will send you the letter shortly. do I send it to the email have used before?
Thanks - will know what is best once I see their letter
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Re: drydensfairfax solicitor
Thank you for your relpy. I cant recall making the payment in 2010. and they have not provided any proof in the letter, they only send me a statement in prevoius correpondance. I will send you the letter shortly. do I send it to the email have used before?Originally posted by Never-In-Doubt View PostDid you pay that sum in 2010? No right?
The letter asked them to prove this payment - if they've not then they have issues. They can't just issue a new reference, you must be told and be aware.
Can you please email the letter you sent and the reply so I can check how best to respond. Thanks.
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Re: drydensfairfax solicitor
Did you pay that sum in 2010? No right?
The letter asked them to prove this payment - if they've not then they have issues. They can't just issue a new reference, you must be told and be aware.
Can you please email the letter you sent and the reply so I can check how best to respond. Thanks.
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Re: drydensfairfax solicitor
Thank youfor sending me the letter I send it off before I went on my hols .I have nowreturn from hols and received a reply from Drydensfairfax state that thereclient closed the case under a previous reference number but there is noadmission in the letter that the debt is subject to the limitation act 19890and there client simply re-instruct under a new reference number. the go on tosay it clearly state in there letter dated 7th August 2015 that a payment wasmade in the sum of £73 on 1/6/2010 and they look forward to receiving my offerof repayment in order to prevent further action. They attached financialquestionnaire and payment offer documents to the letter. It seems by readingthe letter they have sent the strongest argument they have is the payment theyclaim I made on the 1/6/2010 but the haven’t really provide any proof apartfrom copies of the statements, do you think this enough for them to take me tocourt for this old debt?Originally posted by Never-In-Doubt View PostPlease check email. I honestly don't think we can do much here other than to ask them to explain things and send copies of statements - so a letter is waiting in your inbox for you.
Literally it's a case of you said you'd closed it now it's reopened, I need statements to quantify your claim of payment and don't hassle me for 2 weeks as I'm away. Lets see what they send back - but no SAR yet as right now I'd be more inclined to see what the DCA are up to based on them previously closing this account - anyway, try not to worry. Enjoy your holiday and let us know if you get any replies upon your return.
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Re: drydensfairfax solicitor
Please check email. I honestly don't think we can do much here other than to ask them to explain things and send copies of statements - so a letter is waiting in your inbox for you.
Literally it's a case of you said you'd closed it now it's reopened, I need statements to quantify your claim of payment and don't hassle me for 2 weeks as I'm away. Lets see what they send back - but no SAR yet as right now I'd be more inclined to see what the DCA are up to based on them previously closing this account - anyway, try not to worry. Enjoy your holiday and let us know if you get any replies upon your return.
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Re: drydensfairfax solicitor
Yep sit tight I'll email you / post here in morning.
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Re: drydensfairfax solicitor
yes you are right I have received emails in the pass.. I have just successfully subscribe t0 AAD. will o now receive the letter?.Originally posted by Never-In-Doubt View PostHere -> http://forums.all-about-debt.co.uk/aad-members.php
It should be the email address in your account in which case I have it. I guess you've forgotten we've emailed a lot in the past!
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Re: drydensfairfax solicitor
Here -> http://forums.all-about-debt.co.uk/aad-members.php
It should be the email address in your account in which case I have it. I guess you've forgotten we've emailed a lot in the past!
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