Cabot/ Quantum Debt Recovery

[PlanB]

Re: Cabot/ Quantum Debt Recovery

But in this case the accounts were with different creditors, weren't they?

Sorry I should have been clearer I was asking whether in principle a creditor could combine a debtor's accounts for court proceedings because I have 3 x Barclaycard, 3 x MBNA and 3 x M&S and so the fear has always been in the back of my mind

[Never-In-Doubt]

Re: Cabot/ Quantum Debt Recovery

I have just attempted sending one of them, but have had an error message about a missing security token, so will wait to find out what the problem is with that.

It would suggest you have not accepted cookies (the little thing that pop's up in bottom left corner) - If anything log-out by clicking the link in the top right then clear cookies by clicking the link that follows the log-out screen to 'Clear all cookies' - then log-in again.

It should be fine

[jon1965]

Re: Cabot/ Quantum Debt Recovery

Could be the format you are trying to upload in. For the secure section i always use PDF and never have a problem but have had problems with jpeg due to size and also word 2010 (i think) i.e. Docx

[daisy]

Re: Cabot/ Quantum Debt Recovery

I've emailed, told you, it's user error!

[daisy]

Re: Cabot/ Quantum Debt Recovery

I sent a letter to both Cabot & Quantum, no courtesy of a reply, just the same letter and enclosure from Cabot. Is it worth starting Cabot"s complaint procedure, assuming that they don"t reply? Or simply wait to see what happens when no payment is received at the end of the month?

[daisy]

Re: Cabot/ Quantum Debt Recovery

Still no reply from either Cabot or Quantum!

[jon1965]

Re: Cabot/ Quantum Debt Recovery

These people run to their own timetables and seem to interpret letters in any way they see fit. Unless it is time critical i would not worry. I know when i started this journey i wanted it all sorted out yesterday but now i am 1/12th of the way to statute barred although in my case bankruptcy is the medium term plan

[daisy]

Re: Cabot/ Quantum Debt Recovery

I have received a letter from Quantum, not a reply and no mention of my correspondence at all.

They want me to phone them, as they are disappointed to see that the balance is outstanding.

If I do not contact them, they will pass my account to Wright Hassall, who will assess the potential for further enforcement action being taken to recover this debt and further costs and fees.

It is frustrating that they do not appear to wish to enter a dialogue about this account, simply pay up or else would appear to be the attitude!

[daisy]

Re: Cabot/ Quantum Debt Recovery

I have a vague recollection of a Cabot court case that was lost by them due to incorrect t&c's, does anyone recognise this or did I dream it?

[daisy]

Re: Cabot/ Quantum Debt Recovery

Just found the link!

[jon1965]

Re: Cabot/ Quantum Debt Recovery

I have received a letter from Quantum, not a reply and no mention of my correspondence at all.

They want me to phone them, as they are disappointed to see that the balance is outstanding.

If I do not contact them, they will pass my account to Wright Hassall, who will assess the potential for further enforcement action being taken to recover this debt and further costs and fees.

It is frustrating that they do not appear to wish to enter a dialogue about this account, simply pay up or else would appear to be the attitude!

Maybe because your letter went to one department called pile of unopened post and the letter you got came from the department of trained monkeys. Although i disagree with FP. Saying they are trained is being way too nice.

[daisy]

Re: Cabot/ Quantum Debt Recovery

Here we go:http://www.bbc.co.uk/news/business-13349239

[The Tech Clerk]

Re: Cabot/ Quantum Debt Recovery

Here we go:http://www.bbc.co.uk/news/business-13349239

Page Not Found

[daisy]

Re: Cabot/ Quantum Debt Recovery

Don't know what happened there!
It's the Paterson v Cabot case that I am interested in, if you google it, the BBC link should come up.

[daisy]

Re: Cabot/ Quantum Debt Recovery

Thank you Flowerpower.