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Hi all,
Any idea what CIFAS' "Data Aggregation Repository" is!?
Basically I had an awful mortgage journey, which resulted in being declined but various [nonsense] reasons were given (e.g. all of the following, at various points in the journey: adverse, undeclared credit, undeclared income, not being affordable and finally just "audit department").
I got around to SARing CIFAS & National Hunter. National Hunter shows the application as clear in every single box... so far so good.
A few days later, the CIFAS letter comes back and it's evidently NOT clear, but I have no idea exactly what it means. It's not 'good' but then is it 'bad'??
When I raised yet another complaint (this time about the fact they put me on CIFAS), they basically said they've already covered that (they haven't) and won't enter any further correspondence.
I intend to appeal to CIFAS, but before I waste my/their time, does anyone know what the below means? And how long it remains - I've read 12/13 months but then also 3/6 years! If it's 13 months I might as well just leave them to it...
have a four page CIFAS DSAR (Electronic due to Covid):
Page 1 is a letter addressed to myself and includes the below quote:
I don't know if that's standard for all their letters, but suspect it is for all letters where there is an entry....
Page 2 is the information page and only states the below:
Pages 3 & 4 go on to explain what CIFAS is, but nothing useful
I thought the "National fraud database" was Hunter (which shows as clear), but CIFAS seem to indicate it is them. If it is them, that makes the text even more confusing - is there an alert at the database, or isn't there??? Or is the 'alert' solely the "provided by/date recorded/reference" info? As there's no entry filed "cifas - aggregated data alert" as they appear to suggest [Colour coding was me]
So my confusion is what exactly is Data Aggregation Repository and what are the consequences of being on there. I thought CIFAS markers had codes next to them (e.g. 0 is protective registration, Cat 6 is first party fraud etc.), so what exactly is the entry above with no code!?
Also, I assume it means future lenders will (or may) refer to the mortgage lender in question to get their version of events - since CIFAS say all records are held by the lender. So effectively this lender has placed a "please call us to discuss" card... and they can then tell whatever lies they want to future lenders!?
And as the bank aren't answering my DSARs properly or my questions, I can't tell what it is they are sharing/planning to share! Not sure how that's fair or legal?!
In the bank's latest final response, they say it is "their understanding" [not exactly reassuring!] that the marker "will not cause a mortgage application to be declined, unless the lender has other concerns with the application". Is that correct, or are they just trying to get the heat off themselves and hope that I go away (£2k in FOS fees so far...).
Only small bit of comfort is that I have multiple credit accounts (4+ credit cards and easily 5+ bank accounts, all with different banks) and none (touch wood) have been closed down yet - 3 months from this marker being placed. One account has a very large overdraft so I'd expect that to be the first to go if the lender was spooked by this 'fraud'.... so I'm a tad confused!!!
Any idea what CIFAS' "Data Aggregation Repository" is!?
Basically I had an awful mortgage journey, which resulted in being declined but various [nonsense] reasons were given (e.g. all of the following, at various points in the journey: adverse, undeclared credit, undeclared income, not being affordable and finally just "audit department").
I got around to SARing CIFAS & National Hunter. National Hunter shows the application as clear in every single box... so far so good.
A few days later, the CIFAS letter comes back and it's evidently NOT clear, but I have no idea exactly what it means. It's not 'good' but then is it 'bad'??
When I raised yet another complaint (this time about the fact they put me on CIFAS), they basically said they've already covered that (they haven't) and won't enter any further correspondence.
I intend to appeal to CIFAS, but before I waste my/their time, does anyone know what the below means? And how long it remains - I've read 12/13 months but then also 3/6 years! If it's 13 months I might as well just leave them to it...
have a four page CIFAS DSAR (Electronic due to Covid):
Page 1 is a letter addressed to myself and includes the below quote:
A Cifas Member that receives a Cifas warning from the system is not allowed automatically to reject an application or to close a facility because of the warning.
A copy of the Cifas complaints procedure is enclosed. Please note that no correspondence concerning Cifas data can be entered into except under the terms of this procedure.
A copy of the Cifas complaints procedure is enclosed. Please note that no correspondence concerning Cifas data can be entered into except under the terms of this procedure.
Page 2 is the information page and only states the below:
Data Aggregation Repository
The Data Aggregation Repository consists of intelligence records supplied by Cifas members. These individual records are not shared by Cifas but may subsequently contribute to an Aggregated Data Alert filed to the National Fraud Database. Should any such Alert exist, then it will be shown within this document as a National Fraud Database entry filed by "Cifas – Aggregated Data Alert”.
The following intelligence records relating to you have been supplied to Cifas. If you would like to dispute a record, please contact the providing member directly.
-------------------------------------
Provided By: [Mortgage Lender]
Date recorded: [Date - approx. 2 weeks after the application was declined]
Reference: [I believe this was the mortgage application reference number]
(then blank space until page 3)
The Data Aggregation Repository consists of intelligence records supplied by Cifas members. These individual records are not shared by Cifas but may subsequently contribute to an Aggregated Data Alert filed to the National Fraud Database. Should any such Alert exist, then it will be shown within this document as a National Fraud Database entry filed by "Cifas – Aggregated Data Alert”.
The following intelligence records relating to you have been supplied to Cifas. If you would like to dispute a record, please contact the providing member directly.
-------------------------------------
Provided By: [Mortgage Lender]
Date recorded: [Date - approx. 2 weeks after the application was declined]
Reference: [I believe this was the mortgage application reference number]
(then blank space until page 3)
I thought the "National fraud database" was Hunter (which shows as clear), but CIFAS seem to indicate it is them. If it is them, that makes the text even more confusing - is there an alert at the database, or isn't there??? Or is the 'alert' solely the "provided by/date recorded/reference" info? As there's no entry filed "cifas - aggregated data alert" as they appear to suggest [Colour coding was me]
So my confusion is what exactly is Data Aggregation Repository and what are the consequences of being on there. I thought CIFAS markers had codes next to them (e.g. 0 is protective registration, Cat 6 is first party fraud etc.), so what exactly is the entry above with no code!?
Also, I assume it means future lenders will (or may) refer to the mortgage lender in question to get their version of events - since CIFAS say all records are held by the lender. So effectively this lender has placed a "please call us to discuss" card... and they can then tell whatever lies they want to future lenders!?
And as the bank aren't answering my DSARs properly or my questions, I can't tell what it is they are sharing/planning to share! Not sure how that's fair or legal?!
In the bank's latest final response, they say it is "their understanding" [not exactly reassuring!] that the marker "will not cause a mortgage application to be declined, unless the lender has other concerns with the application". Is that correct, or are they just trying to get the heat off themselves and hope that I go away (£2k in FOS fees so far...).
Only small bit of comfort is that I have multiple credit accounts (4+ credit cards and easily 5+ bank accounts, all with different banks) and none (touch wood) have been closed down yet - 3 months from this marker being placed. One account has a very large overdraft so I'd expect that to be the first to go if the lender was spooked by this 'fraud'.... so I'm a tad confused!!!
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