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Barclays Problem

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  • #91
    Re: Barclays Problem

    That's very good advice Niddy. Thanks.

    Makes you wonder why Experian's literature only points to the FOS as an option really. Anyway, still noothing from them but I've diarised the 8 weeks and have a recorded delivery proof of postage which I kn ow the ICO always ask for.
    Last edited by Blodwin; 13 May 2013, 12:50.

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    • #92
      Re: Barclays Problem

      Just wanted to say good luck with this Blod
      When Gold isn't enough, there is SA Gold! New to the forum and find the UE route a bit scary? Take a look at my diary here and judge for yourself. I am now saving the money each month that was making little difference to the balance and not a bit of difference to my credit file as a result of finding AAD.


      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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      • #93
        Re: Barclays Problem

        Originally posted by Blodwin View Post
        That's very good advice Niddy. Thanks.

        Makes you wonder why Experian's literature only points to the FOS as an option really. Anyway, still noothing from them but I've diarised the 8 weeks and have a recorded delivery proof of postage which I kn ow the ICO always ask for.
        Because the FOS regulate CRA's - the ICO regulate data protection, two different things mate
        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

        If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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        • #94
          Re: Barclays Problem

          So FOS to complain about CRA and ICO to get data removed. Ok. I'm not an expert at this. I just might complain to the FOS about 2 things then; the CRA and about unfair data once I finish with the ICO complaint about the data.

          Comment

          • #95
            Re: Barclays Problem

            Hi folks. I just got this email from experian:

            "Thank you for your emails, which we received on X May 2013. I am also in receipt of your letter dated X May 2013.

            "Further to my previous email I can confirm that I have removed the Barclays Masterloan account from your credit report. To keep your data secure we do not send any emails that contain personal data from your credit report.

            "If you would like a letter showing the change that has been made, please e-mail by return and we will be happy to send this to you.

            "The Barclays Masterloan account information was provided to us under a different account number which is why the previous suppression did not take effect, with the information appearing on your credit report again.

            "I have been in contact with Barclays Masterloan regarding this matter. They have advised that the this is currently with their Credit Reference Agency Management Team, who are taking steps to help ensure that this does not happen again. There have been some recent changes to the way that Barclays Masterloan report data to us which they suspect is the reason why the account has started to be re-reported unexpectedly under the different account number.

            "In closing, I do hope that the information I have provided has explained the position and the action I have taken is acceptable to you. I am keen to make sure I have resolved your complaint fairly so if you feel I have misunderstood your complaint or have any further details you think I should know please do not hesitate to come back to me directly either by e-mail at"

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            • #96
              Re: Barclays Problem

              sorted then, yea?
              I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

              If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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              • #97
                Re: Barclays Problem

                Sorted! Again!!

                Comment

                • #98
                  Re: Barclays Problem

                  "The Barclays Masterloan account information was provided to us under a different account number which is why the previous suppression did not take effect, with the information appearing on your credit report again."

                  Hmmmm.....I bet that's deliberate

                  Comment

                  • #99
                    Re: Barclays Problem

                    I got my letter from Experian today saying that the masterloan account has been manually removed from my credit files. That's in black and white, on good old fashioned ink and Expoerian letter headed paper. I'm going to frame it LOL.

                    I suspect it will come in handy in a few months' timke when the account reappears on my CRFs yet again.

                    Comment

                    • #100
                      Re: Barclays Problem

                      Originally posted by Blodwin View Post
                      I got my letter from Experian today saying that the masterloan account has been manually removed from my credit files. That's in black and white, on good old fashioned ink and Expoerian letter headed paper. I'm going to frame it LOL.

                      I suspect it will come in handy in a few months' timke when the account reappears on my CRFs yet again.
                      Fingers crossed that is the last time hey Blod
                      When Gold isn't enough, there is SA Gold! New to the forum and find the UE route a bit scary? Take a look at my diary here and judge for yourself. I am now saving the money each month that was making little difference to the balance and not a bit of difference to my credit file as a result of finding AAD.


                      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                      Comment

                      • #101
                        Re: Barclays Problem

                        Originally posted by missy View Post
                        Fingers crossed that is the last time hey Blod
                        It won't be! LOL, the whole roitten CRA system is a joke. The reason why they behave this way is because the beggars that run this country also own the banks. I'm needing to get this stuff off my chest today!!

                        Comment

                        • #102
                          Re: Barclays Problem

                          Originally posted by Blodwin View Post
                          It won't be! LOL, the whole roitten CRA system is a joke. The reason why they behave this way is because the beggars that run this country also own the banks. I'm needing to get this stuff off my chest today!!
                          If they CRA's block it then it'll go for good mate - seems this is what they have done.
                          I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                          If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                          Comment

                          • #103
                            Re: Barclays Problem

                            let's hope so! I'll be back here of course if they don't!

                            Comment

                            • #104
                              Re: Barclays Problem

                              Originally posted by Blodwin View Post
                              let's hope so! I'll be back here of course if they don't!
                              I doubt it will reappear
                              I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                              If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                              Comment

                              • #105
                                Re: Barclays Problem

                                with those assholes anything's possible.

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