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  • HOME SERVICES GROUP - aerial fitters repairers etc:-

    These people take undue advantage with words, a quick mere test (20 seconds) fault on dipole on aerial, we can fit new now at a cost of £129 99 + Vat!

    contract is signed after job completed? the chap then state £220 +incl VAT/ What you stated £129 + VAT Ah! but I am adding the original test £59 +.

    not happy job done paperwork agreement after work done (all of 10 minutes in total;+ also state complaints within 14 days only.all in time = I complained twice to the head office gave me template reputable about suppliers - complain again pointing out nonsense and few adverts for the item in question from£14.99 to £28.00 anywhere. sign here for your receipt. / agreement!
    Last edited by The Tech Clerk; 23 July 2023, 09:40.
    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

  • #2
    Cowboys on TV.

    Comment


    • #3
      Run diag on customer’s sky dish and quad lnb and found that the lnb needed to be
      replaced with new one so supplied and installed new quad lnb run checks all working
      fine
      Agreement Start Date: 2023-07-10

      Notice of Right to Cancel: (You have to pay for work done)??
      If you wish to cancel this agreement, you MUST DO SO IN WRITING and deliver
      personally or send (which may be via email) this to Customer Services. You may use
      this form, but you do not have to. Notice of Cancellation is served at the time you
      post or send the notice, or on the day you send it electronically.
      Complete and return this form ONLY IF YOU WISH TO CANCEL THE
      AGREEMENT.
      To: Customer Service, Aerial Services Scotland Ltd Aerial House, 1 Bowerwalls
      Place, Barrhead, Glasgow, G78 1BF
      We hereby give notice that we wish to cancel our agreement:
      Last edited by The Tech Clerk; 23 July 2023, 09:29.
      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

      Comment


      • #4
        trying to do the online CAB/Trading standards site on line form a nightmare> does not state if sent or not only that any alliteration will need complete resubmit but due to security element????
        Last edited by The Tech Clerk; 4 November 2023, 13:07.
        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

        Comment


        • #5
          Aerial Services Scotland Limited Well home services group department?


          Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.





          joan MacInnes

          5 reviews

          GB





          Apr 25, 2023
          IT WAS A rip off I am87 and…


          IT WAS A rip off I am87 and supposedlyHe was here 20 mins ,put a new piece on my dish and charged £298 which was supposed to be a discount. I asked for a detailed account but was not given one. it is time social media were warned about this company

          Date of experience: April 19, 2023




          Stewart

          5 reviews

          GB





          Apr 21, 2023
          £750 per hour!


          My 87 year old disabled mother was taken for £249.80 for a 20 minute visit to “repair“ her sky connection. I suspect that she had just pressed the wrong button on her remote.
          Still, apparently she got a pensioners discount?


          Date of experience: April 21, 2023








          Anne

          2 reviews

          GB





          Mar 7, 2023
          Absolute rip off


          Absolute rip off. Unskilled “engineer”!..did not fix Ariel problem even on second visit for which I was charged again! DO NOT USE…save your money and Google it then do it yourself.

          Date of experience: March 03, 2023




          Mr J Campbell

          6 reviews

          GB





          Sep 2, 2022
          Overpriced and Customer service.


          My Son was moving into new house needed an aerial,I called this mob because they were on a website I seen called them up an engineer(darren) came out on 27/7/22 said didn't need a aerial could use the existing dish it would cost £162. Gave him the go ahead (Quad inb for freesat and a length of cable) cost from amazon £18, it took him 5-6 minutes to complete the job told my son to give him a call if needed help tuning in tv.That was fine my son moved in 1/9/22 got tv up but wasn't getting any channels called darren a couple of times no answer. I called the company next day said they would get an engineer out,this guy calls a couple of minutes later and said he could be there shortly, fine but it would cost me £75 as it was a separate job obviously told him where to go. Just putting this out there before anyone else gets fleeced. I will be emailing the company. ??

          Date of experience: September 02, 2022










          3 reviews

          GB





          Aug 11, 2022
          Overpriced and Worthless Guarentee


          Overpriced, poor work and good luck with the guarentee/warranty. Two of the three lads they sent were lacking in skill but appeared to be trained to wriggle out of a guarentee. The price was more than double a local alternative. I felt they are totally dishonest.

          Date of experience: August 11, 2022





          5 reviews

          GB





          Oct 14, 2022
          Massively overpriced


          Massively overpriced. Wanted 400+ to fit a dish and a bit of cable. I am knocked it down to 300 no questions asked (because he clearly knew he was ripping me off) and I agreed for the convenience of him being on site and ready to go. Job was probably work 100-200 at most.

          Even after I agreed to terms and the job was done, he tried to haggle on terms of guarantee.

          Avoid.


          Date of experience: September 07, 2022




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          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

          Comment


          • #6
            Do they still advertise If so where?
            Because advertising costs money!
            In other words Media has a right to NOT publish scam advertising!

            Comment


            • #7
              Originally posted by Roger View Post
              Do they still advertise If so where?
              Because advertising costs money!
              In other words Media has a right to NOT publish scam advertising!
              That is stated they have took their site down.
              Last edited by The Tech Clerk; 15 September 2023, 18:35.
              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

              Comment


              • #8
                Originally posted by The Tech Clerk View Post
                Aerial Services Scotland Limited Well home services group department?


                Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.





                joan MacInnes

                5 reviews

                GB





                Apr 25, 2023
                IT WAS A rip off I am87 and…


                IT WAS A rip off I am87 and supposedlyHe was here 20 mins ,put a new piece on my dish and charged £298 which was supposed to be a discount. I asked for a detailed account but was not given one. it is time social media were warned about this company

                Date of experience: April 19, 2023




                Stewart

                5 reviews

                GB





                Apr 21, 2023
                £750 per hour!


                My 87 year old disabled mother was taken for £249.80 for a 20 minute visit to “repair“ her sky connection. I suspect that she had just pressed the wrong button on her remote.
                Still, apparently she got a pensioners discount?


                Date of experience: April 21, 2023








                Anne

                2 reviews

                GB





                Mar 7, 2023
                Absolute rip off


                Absolute rip off. Unskilled “engineer”!..did not fix Ariel problem even on second visit for which I was charged again! DO NOT USE…save your money and Google it then do it yourself.

                Date of experience: March 03, 2023




                Mr J Campbell

                6 reviews

                GB





                Sep 2, 2022
                Overpriced and Customer service.


                My Son was moving into new house needed an aerial,I called this mob because they were on a website I seen called them up an engineer(darren) came out on 27/7/22 said didn't need a aerial could use the existing dish it would cost £162. Gave him the go ahead (Quad inb for freesat and a length of cable) cost from amazon £18, it took him 5-6 minutes to complete the job told my son to give him a call if needed help tuning in tv.That was fine my son moved in 1/9/22 got tv up but wasn't getting any channels called darren a couple of times no answer. I called the company next day said they would get an engineer out,this guy calls a couple of minutes later and said he could be there shortly, fine but it would cost me £75 as it was a separate job obviously told him where to go. Just putting this out there before anyone else gets fleeced. I will be emailing the company. ??

                Date of experience: September 02, 2022










                3 reviews

                GB





                Aug 11, 2022
                Overpriced and Worthless Guarentee


                Overpriced, poor work and good luck with the guarentee/warranty. Two of the three lads they sent were lacking in skill but appeared to be trained to wriggle out of a guarentee. The price was more than double a local alternative. I felt they are totally dishonest.

                Date of experience: August 11, 2022





                5 reviews

                GB





                Oct 14, 2022
                Massively overpriced


                Massively overpriced. Wanted 400+ to fit a dish and a bit of cable. I am knocked it down to 300 no questions asked (because he clearly knew he was ripping me off) and I agreed for the convenience of him being on site and ready to go. Job was probably work 100-200 at most.

                Even after I agreed to terms and the job was done, he tried to haggle on terms of guarantee.

                Avoid.


                Date of experience: September 07, 2022




                Previous

                1

                Next page
                get the feeling this is one of the same division within? as invoice etc heading states Home services group.
                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                Comment


                • #9
                  Aerial Services Scotland Limited, 1 Boweralls Place, Glasgow, G78 1BF Tel: 0845 1083 111 Email:
                  I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                  If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                  Comment


                  • #10

                    Aerial Services Scotland Ltd = yellow pages


                    Your TV reception Fixed Today!

                    3 Bowerwalls Place, Glasgow, G78 1BF Directions
                    Website
                    Call

                    Open today08:00 - 17:00
                    Why Choose Us?

                    Fixed Price
                    First Class Service
                    Highly Trained Staff
                    1. Home
                    2. Aerial Services
                    3. Glasgow
                    4. Aerial Services near Glasgow
                    5. Aerial Services Scotland Ltd

                    Share business:Our location


                    Opening hours
                    Monday 07:00 - 21:00
                    Tuesday 07:00 - 21:00
                    Wednesday 07:00 - 21:00
                    Thursday 07:00 - 21:00
                    Friday 07:00 - 21:00
                    Saturday 08:00 - 17:00
                    Sunday 08:00 - 17:00
                    See anything wrong with this listing?


                    Help us improve by letting us know
                    Suggest an editFind us on

                    Our Facebook page Our Twitter page Is this your business?


                    By claiming this business you can update and control company information
                    Claim businessBusiness overview

                    Best Price Guaranteed & Installed Today. Over 25,000 Happy Customers. Check our special offer pages for great deals on Digital Aerials, Freeview, SKY TV & BBC Freesat - Call Now


                    Aerial Services are Freeview installation specialists, so why wait till the digital switchover when there are all these channels to enjoy RIGHT NOW! Simply call or e-mail us and we can send a local engineer to carry out a FREE signal strength test to determine which type of TV aerial you require in your area. We will then give you an EXACT price with no obligation.
                    Last edited by The Tech Clerk; 23 July 2023, 20:17.
                    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                    Comment


                    • #11
                      23/7/23 now reported on Local council T/S site just await acknowledgement for starters.
                      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                      Comment


                      • #12
                        Originally posted by The Tech Clerk View Post
                        23/7/23 now reported on Local council T/S site just await acknowledgement for starters.
                        I would make life difficult to say the least!

                        So YELLOW PAGES take their pennies WELL I would send BT (or EE whatever they call themselves) a Life history of their advertised CLIENT!

                        Comment


                        • #13
                          Originally posted by Roger View Post

                          I would make life difficult to say the least!

                          So YELLOW PAGES take their pennies WELL I would send BT (or EE whatever they call themselves) a Life history of their advertised CLIENT!
                          to: anthony.palmer12@btopenworld.com
                          date: 23 Jul 2023, 21:24
                          subject: YELLOW PAGES ADVERT taken off other sites not allowed cowboys
                          mailed-by: gmail.com sent to anthony palmer bt world

                          giving him all complaints and saying:-

                          Do you not condone this?
                          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                          Comment


                          • #14
                            24/7/23 == Email from Home services group = please delete posting on Trustpot as that company has nothing to do with us and they are located in Scotland, adverse reporting can effect our business here in England.

                            Pity so many use same headers> i.e:- Home services group.
                            Last edited by The Tech Clerk; 2 August 2023, 09:30.
                            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                            Comment


                            • #15
                              24/7/2023 - Email read @head office BT says sales handy report.
                              Last edited by The Tech Clerk; 24 July 2023, 14:51.
                              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                              Comment

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