Credit rating firm Equifax has apologised after it mistakenly directed some customers to an imposter website via its Twitter page. The firm recently disclosed a data breach affecting more than 143 million people, and set up a new website to share information with customers. But it mistakenly tweeted the wrong web address several times, leading some customers to a fake website. One security researcher told the BBC it was a "massive faux-pas".
Following its data breach, Equifax set up a new website - equifaxsecurity2017.com - to let people find out more information. The website also let people register for a credit monitoring service, by entering personal details into a form. Many security researchers said Equifax should have hosted this information on its main website - equifax.com - rather than setting up a new one. They pointed out that the new web address looked like one a scammer might set up to try to fool victims.
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