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TalkTalk and Vodafone top complaints chart again
TalkTalk has again been named the most complained-about broadband company in the UK, in the latest report from the telecoms regulator Ofcom. For every 100,000 TalkTalk customers, about 31 made a complaint to Ofcom about the company's broadband services between October and December 2017. Technical faults...
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Talk Talk fined £100,000 for data protection breach
Talk Talk has been fined £100,000 by the Information Commissioner’s Office (ICO), after it risked customer data falling into the hands of scammers and fraudsters. TalkTalk was found to have breached the Data Protection Act because it allowed staff to have access to large quantities of customers’...