Re: Plusnet & Dlink dsl-2740 problems
Kila are you still having problems. My mum had exactly the same issue,bloody nightmare but eventually plusnet did something that resolved it. If you want i.ll ask her what. The rest of it is Greek to me im afraid.
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Re: Plusnet & Dlink dsl-2740 problems
Completely forgot that i have an old BT homehub stashed away in a cupboard that has been flashed with standard speedtouch firmware so have connected that for now.
Hoping that i will see stability now.
Will monitor and update as and when
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Re: Plusnet & Dlink dsl-2740 problems
Originally posted by bobpullen View PostJust to clarify, the line was already ADSL2+ provisioned. It was an order to uncap your upload speed that completed on the 31st.Originally posted by kilasuit View PostAnd only since then have i had so many issues with the line
Best regards,
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Re: Plusnet & Dlink dsl-2740 problems
Originally posted by bobpullen View PostGuessing this wasn't you intentionally disconnecting/reconnecting then?
Code:Session Started Session Ended Session Duration 09:58 12/Nov/2012 N/A 2:32:1 (on going) 10:46 11/Nov/2012 00:57 12/Nov/2012 14:10:43 11:04 10/Nov/2012 05:07 11/Nov/2012 18:2:54
and at 00:57 on the 12th i had just gone to bed (about 5 mins prior)
There has been 1 further disconnect/reconnect that i had to to at about 14:30 yesterday as lost all connectivity via wireless so had to reboot router
Originally posted by bobpullen View PostIf you want us to keep pushing then feel free to comment on your open support ticket explaining that the problem persists. I'd probably wait for a few more disconnections though before you do (there have only been two I can see so far).
Originally posted by bobpullen View PostJust to clarify, the line was already ADSL2+ provisioned. It was an order to uncap your upload speed that completed on the 31st.
Originally posted by bobpullen View PostBest regards,
Originally posted by Never-In=Doubt:Just like to say thanks for the effort you're putting in here especially as you also have a FT job to consider, we really appreciate the time and effort you're committing to our forum members.
Niddy
Forum Administrator
As stated earlier my current gripe is more with Openreach and them not enabling my cabinet for Fibre when 8 houses down the road can get it. Talk about being a bit miffed lolLast edited by kilasuit; 13 November 2012, 12:16.
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Re: Plusnet & Dlink dsl-2740 problems
No worries Niddy, thanks for the kind words
Regards,
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Re: Plusnet & Dlink dsl-2740 problems
Bob
Just like to say thanks for the effort you're putting in here especially as you also have a FT job to consider, we really appreciate the time and effort you're committing to our forum members.
Niddy
Forum Administrator
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Re: Plusnet & Dlink dsl-2740 problems
Guessing this wasn't you intentionally disconnecting/reconnecting then?
Code:Session Started Session Ended Session Duration 09:58 12/Nov/2012 N/A 2:32:1 (on going) 10:46 11/Nov/2012 00:57 12/Nov/2012 14:10:43 11:04 10/Nov/2012 05:07 11/Nov/2012 18:2:54
Originally posted by bobpullen View PostGiven the intermittent nature of the fault it make take some perseverance though and require multiple visits.
Originally posted by bobpullen View PostThanks, the line was upgraded to ADSL2+ on the 31st October.
Best regards,Last edited by bobpullen; 12 November 2012, 12:40.
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Re: Plusnet & Dlink dsl-2740 problems
Plusnet found a high resistance fault yesterday but Openreach engineer has found nothing wrong with the line at all.
So back to square one it seems.
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Re: Plusnet & Dlink dsl-2740 problems
Good luck kila, I hope it all works out for you.
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Re: Plusnet & Dlink dsl-2740 problems
engineer booked for 8-1 2moro
hopefully will be all sorted this time 2moro
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Re: Plusnet & Dlink dsl-2740 problems
been found that there is a fault so now have to arrange an engineer out to sort it.
Note in most recent response there is a mention that the guy was requested to look into this by yourself BPullen so many thanks at getting this escalated for me.
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Re: Plusnet & Dlink dsl-2740 problems
Thanks, the line was upgraded to ADSL2+ on the 31st October.
I can see the PPP drops this side too:
Code:Session StartedSession EndedSession Duration 02:50 09/Nov/2012N/A 12:0:39 (on going) 20:39 08/Nov/201202:45 09/Nov/2012 6:5:54 06:01 06/Nov/201219:22 08/Nov/2012 2 Days, 13:21:4 06:01 06/Nov/201206:01 06/Nov/2012 0:0:6 17:43 05/Nov/201205:55 06/Nov/2012 12:12:37 15:20 05/Nov/201217:40 05/Nov/2012 2:20:1 00:46 04/Nov/201213:30 05/Nov/2012 One Day, 12:43:30 00:46 04/Nov/201200:46 04/Nov/2012 0:0:0 10:09 03/Nov/201200:27 04/Nov/2012 14:18:43 10:09 03/Nov/201210:09 03/Nov/2012 0:0:0 10:06 03/Nov/201210:09 03/Nov/2012 0:2:8 10:06 03/Nov/201210:06 03/Nov/2012 0:0:9 16:24 01/Nov/201210:03 03/Nov/2012 One Day, 17:39:2
The line is pretty long looking at your downstream attenuation which won't be helping.
I can give one of the faults guys a nudge and see if we can get it raised, and get an engineer out.
Given the intermittent nature of the fault it make take some perseverance though and require multiple visits.
I guess it's either that or put up with it until you move
Best regards,
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Re: Plusnet & Dlink dsl-2740 problems
My plusnet username is kilasuit90
I think it's a case of when the WAN connection goes down that leaves the router in a bit if a spaz mode. I have found that its been gradually worse thou.
I think next time I see an Openreach engineer by my house ill ask about my line and when/if its gonna be upgraded to fibre and also whether I'm on a separate line as its a new build (ie new cabinet)
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Re: Plusnet & Dlink dsl-2740 problems
The disconnection yesterday may well have been something to do with this.
If you can provide me with a recent support ticket reference or your username then I wouldn't mind taking a look at things here to see if it is that which caused the problem and if there's anything else that I can do.
Must admit, the fact that ethernet was unresponsive does suggest that the router could be playing up.
Best regards,
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