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  • #61
    Re: Dementia.... re-claiming care home fees.

    I'm not sure TBH. The staff do remember her well because she was such a sweetheart sometimes but then had bizarre delusions/hallucinations for weeks. They said they'd be happy to speak to the PCT.
    Fortunately I was able to dig out a care report which described her behaviour and said she needed further assessment...which never happened so hopefully we'll be OK. Certainly they can't prove she DIDN'T qualify.

    Good luck with your MP xxx

    Comment


    • #62
      Re: Dementia.... re-claiming care home fees.

      I hope so Elsa..... Good luck with it all and please keep me posted Hun x
      Remember the mantra:
      NEVER communicate by 'phone.

      Send EVERYTHING by Recorded/Special Delivery
      Keep a copy of EVERYTHING sent
      Keep hold of EVERYTHING received

      PriorityOne & CPUTR 2008 (ex P1 CAG CPUTR 2008)


      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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      • #63
        Re: Dementia.... re-claiming care home fees.

        Well a year later and things seem to be moving a little. We've been contacted by the "Retrospective Close Down Team" and asked for certified ID documents for me and my sister and a redacted copy of the will, prior to commencing the actual review. I think up to this point we've been in a very long queue awaiting a decision on whether Mum's case actually justified a review, so it's good news.

        Anything happening there hun? xxx

        Comment


        • #64
          Re: Dementia.... re-claiming care home fees.

          Originally posted by Undercover Elsa View Post
          Well a year later and things seem to be moving a little. We've been contacted by the "Retrospective Close Down Team" and asked for certified ID documents for me and my sister and a redacted copy of the will, prior to commencing the actual review. I think up to this point we've been in a very long queue awaiting a decision on whether Mum's case actually justified a review, so it's good news.

          Anything happening there hun? xxx
          Sounds promising for you Hun... I've got my fingers crossed for you

          Not much to report at my end really. I contacted the retrospective review team myself a couple of months ago and they said they were prioritising claims for those still living, which I can understand I suppose.... so it's still a waiting game at the moment....
          Remember the mantra:
          NEVER communicate by 'phone.

          Send EVERYTHING by Recorded/Special Delivery
          Keep a copy of EVERYTHING sent
          Keep hold of EVERYTHING received

          PriorityOne & CPUTR 2008 (ex P1 CAG CPUTR 2008)


          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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          • #65
            Re: Dementia.... re-claiming care home fees.

            Any progress there P1?

            We've finally had a letter confirming that Mum did qualify for a full review and that she's third down the list for that to happen.
            My sister and I will be invited to a meeting in November to discuss her symptoms for the review.

            Hope you're ok?
            Elsa x

            Comment


            • #66
              Re: Dementia.... re-claiming care home fees.

              Originally posted by Undercover Elsa View Post
              We've finally had a letter confirming that Mum did qualify for a full review and that she's third down the list for that to happen. My sister and I will be invited to a meeting in November to discuss her symptoms for the review.
              My Mum and Dad are both dead (I can't put that any other way really). Thousands and thousands of pounds were handed over for their care fees even though they were both 'physically' ill with round-the-clock nursing needed (i.e. not just "old"). I'm going to read back through this thread for inspiration.

              Can any of you tell me whether they can still claim now that they're dead?

              Comment


              • #67
                Re: Dementia.... re-claiming care home fees.

                We had a deadline of September 2012 to lodge the appeal. I think it depends on dates PlanB. When did your parents pass away?

                Comment


                • #68
                  Re: Dementia.... re-claiming care home fees.

                  Hi Elsa..... any updates?

                  I've just had an email from my solicitor (who's since changed, which really hasn't helped)!! I photocopied pages upon pages of care home records back in 2012 and posted them to the firm. The details therein formed the basis of the claim for retrospective care home fees, lodged before the September 2012 deadline.

                  The Needs Portrayal Document has still not been completed by the NHS but in the meantime, the (new) solicitor is now saying that we can use this delay to our advantage; asking me to describe how her condition affected her - 7 years after her death (2008) and 12 years after she moved into the care home in (2003). WTF?! I've just written back to say something along the lines of..... isn't that what I'm paying YOU for?

                  How the Hell am I meant to do that? Fortunately, I've still got copies of all of her records from the home on the assumption that they would probably get "lost".... but surely it's not my responsibility to dissect and analyse them all now when I'm effectively paying them to do it and have been waiting around for nearly 3 years? They've also said that the 8% contractual interest rate no longer applies..... due to some legislation that's been passed in the meantime but my claim has been lodged since 2012, so I'm querying that one as well.

                  Any thoughts? Am fuming!!
                  Remember the mantra:
                  NEVER communicate by 'phone.

                  Send EVERYTHING by Recorded/Special Delivery
                  Keep a copy of EVERYTHING sent
                  Keep hold of EVERYTHING received

                  PriorityOne & CPUTR 2008 (ex P1 CAG CPUTR 2008)


                  I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                  If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                  Comment


                  • #69
                    Re: Dementia.... re-claiming care home fees.

                    We were refused, it was an absolute farce P1. They missed loads of crucial comments from her notes, made by care staff, doctors, psychiatrists etc. Eg they didn't include that she saw big black fish flying round the room and black claws were scratching her back, so she was terrified. But included inane comments such as she liked having her hair done.
                    We tore them off a strip and demanded all the notes. Resubmitted with about 100 new quotes proving her condition. They added a few (to pacify us) but still didn't upgrade her score.
                    The Retrospective Review Panel meeting was coming up. We complained again that they had selectively cherry picked comments from her notes, ignoring more important facts.
                    They invited us we write a response to the initial assessment in time for the Panel meeting. I spent all week going over all the notes and writing a new report, picking out all the errors they'd made and complaining about the person who'd done it.
                    Unsurprisingly they closed ranks, denied our claim and found no errors had been made by their staff.

                    We're upset and disgusted. They've sewn us up, clearly their prime objective is financial, not duty of care.
                    We could appeal but it's taken so much out of us and we see little point.

                    Sorry you're having problems too. I think solicitors have made this process out to be far easier than it actually is

                    Comment


                    • #70
                      Re: Dementia.... re-claiming care home fees.

                      So sorry Elsa..... it must have drained you....

                      I'm gutted that my previous solicitor has gone, as he seemed to be on the ball (what there was of it). I'm not confident I'll get anywhere with this now as like you say, the NHS stand to lose a lot of money and are closing ranks. So pissed off!
                      Remember the mantra:
                      NEVER communicate by 'phone.

                      Send EVERYTHING by Recorded/Special Delivery
                      Keep a copy of EVERYTHING sent
                      Keep hold of EVERYTHING received

                      PriorityOne & CPUTR 2008 (ex P1 CAG CPUTR 2008)


                      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                      Comment


                      • #71
                        Re: Dementia.... re-claiming care home fees.

                        Just came across this thread and wondered if it may apply to my situation also. My nan passed away a few weeks ago. She was in a care home suffering from dementia. The council paid some of the fees and her pension was ment to cover the rest. However it did not. My mother had to pay the difference. This was over 15 years worth. After she died they recently done a review of the fees and found she had been overpaying. Refunded 800 quid. Although that was it and doesn't cover any fees she paid over those years. Her death cert says she died of dementia also. Would my mother be in a position to claim anything?
                        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                        Comment


                        • #72
                          Re: Dementia.... re-claiming care home fees.

                          hi SXGuy,
                          It's all down to whether your Nan's needs would have been classed as Social Care or Primary Health Care Needs. They'll do anything they can to class it as Social to avoid the NHS paying.
                          Have a look at the decision support tool document linked below. From Page 20 onwards it covers the various "domains" (behaviour, cognition, continence etc) and how they're scored.
                          If you think your Nan is eligible you'll need to ask for an assessment.Contact the Continuing Healthcare department at the local NHS Clinical Commissioning Group.
                          https://www.gov.uk/government/upload...Healthcare.pdf

                          Other useful links:
                          http://caretobedifferent.co.uk/payin...ng-healthcare/
                          http://www.alzheimers.org.uk/site/sc....php?fileID=75

                          If you decide to go ahead - I would do a SAR for all the relevant care notes - Nursing Home, GP and Hospital so you have your own copy of the notes (the NHS will obtain them internally)

                          Be prepared for a battle!

                          Elsa x

                          Comment


                          • #73
                            Re: Dementia.... re-claiming care home fees.

                            Now I've calmed down somewhat.... I'll ring my solicitor on Monday and try and work with her to the best of my ability. Fortunately, I made a copy of all my late mother's care notes before posting them off and also kept all her bank statements after her own solicitor released them to me around the same. These show the precise amounts paid to fund her care from 2003 until she passed in 2008. The retrospective claim is from 2004 onwards, so she was already in the care home for Alzheimer's prior to that time.... but I'm still expecting the NHS to try and wriggle around it because there's a large sum involved.

                            I seem to spend my life fighting for something. No sooner has all the workplace stuff come to an end than this rears it's ugly head..... I've really had enough but am not going down without a fight.
                            Remember the mantra:
                            NEVER communicate by 'phone.

                            Send EVERYTHING by Recorded/Special Delivery
                            Keep a copy of EVERYTHING sent
                            Keep hold of EVERYTHING received

                            PriorityOne & CPUTR 2008 (ex P1 CAG CPUTR 2008)


                            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                            Comment


                            • #74
                              Re: Dementia.... re-claiming care home fees.

                              Ok.... the battle continues. Spoke to my solicitor this morning and all's ok - I misjudged what she was trying to say and they do have all the care home notes.

                              Alzheimer's is not social care; it's primary health care and my mother had this way back in 2002/3.... but we'll see what happens. Still playing a waiting game at the moment.

                              Is there no way you could appeal yours through solicitors Elsa? I know you're worn down by it all but it might be worth looking into if someone else is willing to run with it and take the stress from your shoulders.
                              Remember the mantra:
                              NEVER communicate by 'phone.

                              Send EVERYTHING by Recorded/Special Delivery
                              Keep a copy of EVERYTHING sent
                              Keep hold of EVERYTHING received

                              PriorityOne & CPUTR 2008 (ex P1 CAG CPUTR 2008)


                              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                              Comment


                              • #75
                                Re: Dementia.... re-claiming care home fees.

                                Any further news on this P1? This is, unfortunately, an area of interest for me as my DM has Alzheimer's and we are just looking to get an assessment for continuing care. I have only done research as yet but suspect it will be a struggle to get the funding that we feel she is entitled to. The subject of continuing care funding is not well publicised due to the fact that, if everyone that was entitled to it actually received it, the NHS would be in very serious trouble. I, like you, am not going to give up in this fight!

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