HMRC Tax Credits say i owe £10,979 in overpaid payments

[Mags76]

Re: HMRC Tax Credits say i owe £10,979 in overpaid payments

Just a wee quickie on this HMRC confirmed a refund of £1050 today on the telephone I am just awaiting on it hitting my bank

[cymruambyth]

Re: HMRC Tax Credits say i owe £10,979 in overpaid payments

A turnaround of £12,029 is quite impressive!

[Mags76]

Re: HMRC Tax Credits say i owe £10,979 in overpaid payments

Yeah I thought so, tho it has taken me over a year to get it sorted, think i might bill them for all my time that i have spent sorting it all out

[IF]

Re: HMRC Tax Credits say i owe £10,979 in overpaid payments

Just a wee quickie on this HMRC confirmed a refund of £1050 today on the telephone I am just awaiting on it hitting my bank

[Never-In-Doubt]

Re: HMRC Tax Credits say i owe £10,979 in overpaid payments

Awesome. Result

[tastyjane]

Re: HMRC Tax Credits say i owe £10,979 in overpaid payments

Wow amazing - we are paying back an overpaid that makes me mad - as soon as I changed jobs I told them of my increase in pay (quite considerable due to going from part to full time and they stopped the payments there and then) at the end of the year they wrote to us and said they were back dating the calculation on my new earnings for two years and we owed them £1700. When I queried it I was told it was a new change and that they could now take back 2 years of awards. Just seems really unfair as when we were receiving the tax credits we really needed them and as soon as we didnt we informed them, I am paying it back at £50 per month (as their adviser recommended as he thought it stank too) but it really upsets me that through no fault of ours we ended up owing so much Don't fancy taking on my case do you?

Jane x

[Mags76]

Re: HMRC Tax Credits say i owe £10,979 in overpaid payments

Jane....................Sorry not been on in a while.................................might I suggest...................if you told them of a change and they have not updated it properly its worth looking into, SAR them it costs nothing. They will send you all copies of paperwork and any recordings of calls. I found my evidence of their negligence in the paperwork that they sent back to me and they instantly admitted fault.

I got my £1100 refund last friday woop woop!!!! and now I have complained to the director of Tax Cradits because of the time it took them to get their act together.........i first complained Oct 2013.

I'm awaiting a reply, i gave hime 14 days to answer.

[Mags76]

Re: HMRC Tax Credits say i owe £10,979 in overpaid payments

oh another point....................why on earth are they going back two years..........this sounds .............well fishy. if you told them straight away then it should not affect any other year except the one you are on surely!!!

[SXGuy]

Re: HMRC Tax Credits say i owe £10,979 in overpaid payments

Paye always works a year behind with tax calculations. It may be what they ment. Current year and previous. Although I'd still do as magz suggests as they can be wrong.

[tastyjane]

Re: HMRC Tax Credits say i owe £10,979 in overpaid payments

Thanks both - what happened was I told them on day one of my new job - my income went from £9000 per annum to £35,000 overnight, although I didnt start the job until September. My money obviously stopped immediately which was fine - I was so excited to be in a position not to need it - When they did the end of year assessment in the following July they worked out that I had been overpaid in that year (fair enough) but they also reassessed the previous year making my over payment for 2 years - now that was the bit I just cant get my head around - in that year we were really in need of the help we received and due to my hard work and determination when I got the job of my dreams I feel they penalised me.

We have nearly paid it back now but I was totally unaware of the 2 year rule; a very nice advisor helped me through it as I thought I was going to have to pay the whole thing back in one go He actually stated his disgust at the way their service was changing.....

Jane x

[SXGuy]

Re: HMRC Tax Credits say i owe £10,979 in overpaid payments

a client of ours received paye coding notices and overpayment statements going back 6 years, because they had coded his pension wrong in comparison to his self assessment earnings.

HMRC are and continue to be a bit of a joke at getting their information correct.

Which is why from April 16 they plan on allowing accountants who agent access to physically adjust peoples tax codings as an when needed.

While I welcome the ability for accounts to resolve client issues themselves by bypassing HMRC, I do have to wonder whether this is just the start of something bigger, i.e HMRC giving up the will to try and fix their problems, and just passing the buck to the agent, so to speak.