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Cashplus have taken my money

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  • #16
    Re: Cashplus have taken my money

    Sure is, good luck with this.
    if you do it today and you like it you can always do it again tomorrow

    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

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    • #17
      Re: Cashplus have taken my money

      Originally posted by realfedup View Post
      you may not be surprised to learn that Mr Glass has responded by stating that despite my original doc not having any mention of fees, its doesn't matter because Cashplus do not run fee free accounts and fees are mentioned in the t&c's - surely there is a contradiction there or breach of trading standards through lack of transparency/misleading information(?)
      Has anything positive (or negative) happened since your last post?

      Did you make a formal complaint about misrepresentation or something like that?

      What prompted you to open this account? Who 'sold' the product to you? Was it an advertisement or what?

      Plan B x

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      • #18
        Re: Cashplus have taken my money

        Hi Plan B
        Looks like you are doing some tidying up of some loose ends

        this matter is nearly concluded.

        i got the idea for the card some while back from the Martin Lewes website. At that time it was being promoted as one of the better cards because it wouldn't cost you anything. i pressed the link that his website gave. As i was a Rec from ML thought it was bound to be OK, but ......

        from my communications with them, their view is that there is no free account available, no matter what i have that may state differently!

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