Reclaiming on packaged bank accounts

[di30]

Re: Reclaiming on packaged bank accounts

Looks like travel insurance was included in all the packages, and I had pre existing med conditions, they were never at all mentioned, so this will be mentioned for sure.

[di30]

Re: Reclaiming on packaged bank accounts

Di

I think just for now a basic letter outlining your reasons why you where missold the product.

Would you like me to do a template later this evening ?

Aww that would be lovely of you PF, but only if you have some spare time, thank you.
I appreciate it very much x

[pompeyfaith]

Re: Reclaiming on packaged bank accounts

Di

I think just for now a basic letter outlining your reasons why you where missold the product.

Would you like me to do a template later this evening ?

[di30]

Re: Reclaiming on packaged bank accounts

Any ideas on how to word the letter folks, or should I just keep it basic?
Not sure to mention the FSA/FOS, because the FOS have mentioned on the write up about customers should try to reclaim on mis sold packaged accounts.

Thank you.

[di30]

Re: Reclaiming on packaged bank accounts

I have decided to keep to just one letter, and enclose copies of the account charges, just as long as they have the bank account number that should be fine, and will write all the products that were not suited on each package account.

[di30]

Re: Reclaiming on packaged bank accounts

Thank you all

Now........how to word the letter

[vint1954]

Re: Reclaiming on packaged bank accounts

Packaged bank accounts come under scrutiny from the FSA | This is Money

And this one

[Undercover Elsa]

Re: Reclaiming on packaged bank accounts

Good luck with this hun, sounds like you may have a case.

You've probably seen this, but just in case, there's some useful info on there:
Packaged account mis-selling victims can claim compensation

Elsa x

[di30]

Re: Reclaiming on packaged bank accounts

May make a start on this later.

I will keep them separate for each account, so they do not get confused, as some things would have covered on some but not for everything on each account.

I take it just a basic letter of complaint, bring in the FOS who are the one's who mentioned - even if covered for some but not the full products just to cover it.

Am open to further info/advice please if any, thank you.

[di30]

Re: Reclaiming on packaged bank accounts

I found the details they sent me in 2008 of all the charges, they range from £8 to £10 to £15, then finally £25 a month when they kept updating the account, a few years on the premier one of £25 a month.

Am going to give it a shot.

[pompeyfaith]

Re: Reclaiming on packaged bank accounts

As Blogged by 5corpio today:

Paid-for accounts threaten new bank scandal - allaboutFORUMS

[di30]

Re: Reclaiming on packaged bank accounts

Cheers PF.

I did actually read that they are urging customers to complain, even if the policy protected you for some products but not all.

[vossy]

Re: Reclaiming on packaged bank accounts

He did have car breakdown cover and his mobile was covered on his monthly contract if I remember correctly, so in effect he was paying for stuff he didn't need or even ask for, how many people have they just added this to over the years?

[pompeyfaith]

Re: Reclaiming on packaged bank accounts

My son is with Barclays, he was just looking through his bank statements one day and noticed a payment every month to I think it was Barclays Premier or similar, they had had him on this racket for two years before he noticed, it covered things like lost keys, breakdown cover, mobile phone cover and a few other things, when he queried it with the bank they said they do these things in the customers best interests based on what goes through their accounts, they did say they sent him all the info first but he can't remember any of it, promptly cancelled, dunno about refunds though.

How the hell do they know for instance if he already has Phone insurance because he could be paying it within his phone bill so would not show up.

I would get him to check exactly what it was covering and whether he had any alternative cover with another provider and if he did not whether he in fact did want what they were selling.

[vossy]

Re: Reclaiming on packaged bank accounts

My son is with Barclays, he was just looking through his bank statements one day and noticed a payment every month to I think it was Barclays Premier or similar, they had had him on this racket for two years before he noticed, it covered things like lost keys, breakdown cover, mobile phone cover and a few other things, when he queried it with the bank they said they do these things in the customers best interests based on what goes through their accounts, they did say they sent him all the info first but he can't remember any of it, promptly cancelled, dunno about refunds though.