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  • Credit card advice for escalating interest charges

    I have since at least 2012 had a Halifax Credit Card & have decided due to what I consider to be Unfair Treatment by the bank to stop payments. My bank account with an overdraft is also with the Halifax, I am not in a position to pay off the overdraft, they threatening to take money from my Bank Account to make payments to my CC Account. I have looked at opening a basic account with another bank but it appears I canít have Basic Account while I have the Halifax Bank Account. I wrote to the Halifax CC putting my case for ďUnfair TreatmentĒ requesting suspension of further interest charges for at least 2 months but they are continuing to charge interest. Also do I need to send them a Request for original Agreement, enclosing £1 fee. I did request one but they have not yet responded. Date of my letter 17 April received by them 23 April, signed Recorded Delivery. I am a new member& would welcome any advice as I really donít know what to do next. Thanks in advance

  • #2
    open another account and have all your wages etc paid into that, & who said you cannot get another account whilst having the Halifax account?
    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

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    • #3
      do not remind them of the outstanding CCA1974 request sit on your hands did you send it Recorded delivery and keep copy and receipt?
      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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      • #4
        Fee-free basic bank accounts - Money Advice Service

        https://www.moneyadviceservice.org.u...-bank-accounts
        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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        • #5
          Originally posted by Maxsgirl View Post
          I do I need to send them a Request for original Agreement, enclosing £1 fee. I did request one but they have not yet responded. Date of my letter 17 April received by them 23 April, signed Recorded Delivery.
          Did you enclose the £1 statutory fee with your CCA Request sent on 17th April?

          If not then you may need to send a new one with the £1 in order for it to be valid.

          Di

          Legal Disclaimer

          I am a Litigation Executive at
          Joanna Connolly Solicitors a firm which specialises in consumer credit. If you need to contact me you can send a message by clicking on my username or by emailing me at di@joannaconnollysolicitors.co.uk or by telephoning 0330 053 9340. Our initial advice is always free.

          Any posts I make on the AAD Consumer Forum are for information and discussion purposes only and shouldn't be seen as legal advice. Any advice I provide on the forum is without liability. If you are unsure please seek formal legal guidance or contact your local citizens advice bureau at https://www.citizensadvice.org.uk

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          • #6
            I didnít enclose a fee for response as I didnít know about it. I applied for a basic account with HSBC for basic account they sent email confirming they would be in touch more than a week ago havenít heard anything since.
            Tried this morning online to open with Nationwide got message to say that I canít have account with them because I already have account with another bank.
            I made last payment to Halifax CC 6 March 2019 followed up by letter informing them I wanted the charges put on hold for at least 2 months to give them time to look at my claim but they have put interest on in May & new statement to be paid 6 June.
            i have copy of letter & copy of Recorded Delivery with signature of person who received it.
            i also have some printouts of yearly statements going back to 2012 & letters sent to Halifax about Credit Card.
            I have £1000 overdraft on my Current account, hence I am worried about what will happen if I stop having my State Pension paid into my account.
            They have sent messages telling me to ring

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            • #7
              Also Letter informing me that they may start taking money from my Current account held with Halifax.
              I have not rang them back but sent letter informing them I would only respond to written replies on Friday, proof of posting.
              On Saturday I received letter from Complaints Dept saying they were looking into my Complaint about ďMinimum Payments?
              That was not the subject of my letter on 17 April.
              thank you for you quick response

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              • #8
                when you applied to Nationwide did you do it through a switching service or just apply for an account?,

                we managed to switch twice when still owing on the overdraft with our RBS account.

                They are allowed to claim money from your account to cover the credit card, It's in the T&C's, they are supposed to leave enough to cover essential bills, what you are supposed to eat is another matter.
                have you tried the post office,
                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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                • #9
                  I tried to apply for a new account online, I donít want Halifax to know until I have it set up & changed my payments going in to new account

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                  • #10
                    Will look at the Post Office, do they do D/Ds as I pay most of my outgoing by DDS

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                    • #11
                      Originally posted by Maxsgirl View Post
                      Will look at the Post Office, do they do D/Ds as I pay most of my outgoing by DDS
                      Scrap that Idea they are closing current accounts, have you thought of a building socity (Not Nationwide) or santander who we are now with.
                      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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                      • #12
                        I have several bank accounts
                        Metro is really good although unless you live in London (or soon Birmingham) they don't have branches. Metro is also good if you travel abroad as they do not charge for purchases or ATM withdrawals.

                        I also have an account with B (part of Yorkshire) , again they have few branches but you can pay cheques in with the mobile app

                        Finally I have my Coop basic bank account which I opened in 2012


                        Incidentally, what do you mean by unfair escalating interest charges? My understanding is, if they want o increase interest rates, you can refuse but then have to stop using the card and just repay it. I am not sure what your credit rating is like, do you have defaults on your credit file?

                        IF you cease payments they may well issue a default which will make getting further credit almost impossible for a couple of years at least and then only at eye watering interest rates- my AQUA started at something like 49.9% although it has since decereased to 'only' 29.2%

                        Just one last suggesting for money management.
                        <y student loan gets paid into the B account form which all my DD's and SO's go out- I then transfer each Monday a set sum into my Coop account which is my 'spends'. If I have money left over on a Sunday night I just wish it back into my B account (where I get interest).

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                        • #13
                          Og I meant to say- HSBC tend to want stable customers and tend to refuse people with less than stellar credit ratings- or so I have found. Now my credit is good I have a John Lewis credit card (HSBC). I feel SO MIDDLE CLASS . Not good for a socialist

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                          • #14
                            I went with advice given by Martin Lewis on ďUnfair TreatmentĒ this goes back before 2012 & despite letters to the Halifax they refused to resolve this. I have paid a total of £16k plus since then, basically paying interest on interest. Then finally they sent me a letter telling me they would be increasing my minimum payment to. An amount I could not afford as it is almost half of what I have coming in. I stooped payments the last one went out 12 April 2019. I have already been struggling to live after paying the minimum payment, I have not missed 1 or paid late. I sent them a letter, 17 April informing them of my decision, requesting that they suspend any further charges or interest for at least 2 months giving them time to look into my account. They have not as yet replied but have put 2 months more interest on my account.
                            i could go & go & get a Payment Plan or declare my self Bankrupt which is a major step I donít want to take.
                            I have a couple of other cards which are manageable & donít want to be put in the position of making them lose out due to Halifax. I have had to use them due to the fact that some months the payments to Halifax leaving me short, ie Christmas.
                            I know that by stopping payments to Halifax it has ruined my Reddit rating but quite honestly that is now the least of my worries.
                            i se now that I should have sent for this CCA, but I didnít know about it, fortunately I have letters I sent to the Halifax dating back to 2013 & also some statements, so if I have to I believe I have good grounds to go to court with this if it canít be resolved.
                            i looked at the Bank you suggest but didnít apply as it doesnít have many branches if you need/want to pay in cash/cheques. I think I will however apply today, I just want a basic account for now until I get sorted so my can have my money paid in & D/Ds out.
                            Thank you for your reply & advice

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                            • #15
                              Looks like the gremlin has changed some spellings, that should be Credit Rating, it has now gone down to Poor in the last month or since I decided to stop the payments.

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